Jay Patel we found was very informative, polite and respectful without putting us under any pressure. Answered every question we had so that we were able to make an well informed choice. Without a d... See more
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Review summary
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Having researched various companies we came up with Golden Leaves for both my wife and self. Our home visit was friendly, honest and upfront about our needs and wishes. There was no pressure at all... See more
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My interaction by phone and face to face was very friendly and non pressured. The process was very well explained with the plan choice levy to myself. They even waited approximately six months for m... See more
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We wanted to change from an Avalon funeral/cremation to a straight forward no-fuss cremation. We found that Golden Leaves were in partnership with Avalon, and that they could easily swap us over to wh... See more
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Company details
About Golden Leaves Funeral Plans
Written by the company
About Golden Leaves Funeral Plans
Golden Leaves Funeral Plans is dedicated to helping individuals and families plan ahead with confidence, clarity, and peace of mind. We understand that thinking about funeral arrangements can be difficult, which is why our approach is built around compassion, transparency, and respect at every stage of the journey.
Our funeral plans are designed to protect loved ones from unexpected financial and emotional burdens, ensuring that personal wishes are clearly set out and honoured when the time comes. We offer a range of flexible options to suit different needs and budgets, with clear pricing and no hidden costs.
From the first conversation through to ongoing customer support, our team takes the time to listen, explain, and guide - never rushing decisions or using pressure-based sales tactics. Our knowledgeable advisors are trained to provide straightforward information, answer questions openly, and support customers in making informed choices that are right for them.
At Golden Leaves, we believe trust is earned through honest communication and dependable service. We are committed to high standards of customer care and continually review our processes to ensure clarity, compliance, and reliability.
Planning ahead is one of the most thoughtful decisions a person can make for their family. At Golden Leaves Funeral Plans, we are proud to play a role in helping people prepare with dignity, reassurance, and the comfort of knowing everything is taken care of.
Contact info
Galago House, 163 Brighton Road, CR5 2YH, Coulsdon, United Kingdom
- 0800 85 44 48
- info@goldenleaves.com
- goldenleaves.com
4.8
Excellent
6K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Very friendly and helpful explained…
Very friendly and helpful explained everything to us
June 7, 2026
Reply from Golden Leaves Funeral Plans
Dear Christine,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
I was very happy with my chosen funeral…
I was very happy with my chosen funeral plan with Golden Leaves .Everything was explained clearly and in a very polite way I was able to ask any relevant questions that l had . I would definitely recommend Golden Leaves .
March 27, 2026
Reply from Golden Leaves Funeral Plans
Dear Janet,
Thank you for your comments.
We’re glad that everything was explained clearly and that you were able to make your decision at your own pace.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Peace of mind
Following recommendations from a friend we contacted Golden Leaves and requested a visit from their representative. The gentleman who came was extremely helpful,took time to fully explain the options of different plans but never tried to push us into anything. I would definitely recommend this company.
April 3, 2026
Reply from Golden Leaves Funeral Plans
Dear Anthony,
Thank you for your review.
We’re so pleased to hear that the agent who arranged your plan was helpful, patient, and took the time to listen and answer all of your questions. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Excellent Serviceinformation provided was thorough…
The information provided was thorough and very relevant.Tailormade to my needs and was delivered in a supportive and sympathetic manner
April 21, 2026
Reply from Golden Leaves Funeral Plans
Good morning,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
I Think We’ve Made The Right Choice.husband a I decided on this type…
My husband and I decided on this type of funeral for 2 reasons. A. We didn’t want our children going through a full usual funeral. B. The cost. We looked on line and Golden Leaves was the first one that we saw and having read about it and the spoke to Martin, we didn’t bother looking at any others. He made the whole procedure simple. Very easy to navigate. We have now spoken with our children and they are both happy with our choice.
June 6, 2026
Reply from Golden Leaves Funeral Plans
Dear Nicolle,
Thank you for your review.
We’re pleased to hear that you received a full explanation and that all options were clearly discussed with you. Ensuring our customers have the information they need to make an informed decision is very important to us.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
WHAT A REALLY GOOD SERVICE- PEACE OF…
WHAT A REALLY GOOD SERVICE- PEACE OF MIND GUARANTEED.
June 6, 2026
Reply from Golden Leaves Funeral Plans
Dear Valerie,
Thank you for taking the time to share your feedback and for your kind words.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very professional…
Very professional service,straightforward and easy to obtain exactly what I requested .
April 29, 2026
Reply from Golden Leaves Funeral Plans
Good morning,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
My experience with Golden Leaves
We went with Golden Leaves in mid-March.The agent who came to the house was very professional and was able to answer all our questions. We also thought that the price of the funeral package was very reasonable. However, I asked for the card which one should carry at all times to be sent to my post box, as the postal service to the house address was very erratic. The card never arrived, so I chased up the agent about one month ago. Now, nearly three months after making a contract with Golden Leaves, I have still not received the card (probably because it was addressed to the house and not to my post box, as requested).
June 6, 2026
Reply from Golden Leaves Funeral Plans
Dear Mr. Howie,
Thank you for your review.
We’re pleased that our agent was helpful when making your arrangements. We’re sorry to hear there were some issues and appreciate you bringing this to our attention. Your feedback will be shared internally as part of our ongoing service review.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very simple and respectful
Very simple and respectful, no high pressure, just facts I requested and straight answers. Exactly what I needed when looking for a service like this.
April 17, 2026
Reply from Golden Leaves Funeral Plans
Good morning,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Easy site to use and very helpful people
Great site . Plenty of choice with services required. Very polite and helpful people to speak to.
April 17, 2026
Reply from Golden Leaves Funeral Plans
Dear Susan,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Reply from Golden Leaves Funeral Plans
Dear Lona,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
agent was very polite and explained…
agent was very polite and explained everything we wanted to know
June 6, 2026
Reply from Golden Leaves Funeral Plans
Dear Buddy,
Thank you for your comments.
We’re glad that everything was explained clearly and that you were able to make your decision at your own pace.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Reply from Golden Leaves Funeral Plans
Dear Graham,
Thank you for taking the time to share your feedback.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very professional and explained…
Very professional and explained everything thoroughly. Thanks
March 24, 2026
Reply from Golden Leaves Funeral Plans
Dear Mr. O'Sullivan,
Thank you for your comments.
We’re glad that everything was explained clearly.
Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Reply from Golden Leaves Funeral Plans
Dear Rob,
Thank you for taking the time to share your feedback and for your kind words.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Reply from Golden Leaves Funeral Plans
Dear Adeyemi,
Thank you for taking the time to share your feedback.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very clear on what was offered
Very clear on what was offered. Took as much time as needed to make a decision. No pressure put on us and excellent communication at all times.
April 17, 2026
Reply from Golden Leaves Funeral Plans
Dear Brian,
Thank you for your comments.
We’re glad that everything was explained clearly and that you were able to make your decision at your own pace.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very helpful and professional
Very helpful and professional, unlike others you use local businesses
April 16, 2026
Reply from Golden Leaves Funeral Plans
Good morning,
Thank you for taking the time to share your feedback.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
From the 1st phone call
From the 1st phone call , I had put my mind at ease that I was chosing the right company to go with
April 23, 2026
Reply from Golden Leaves Funeral Plans
Dear Susan,
Thank you for your review.
It’s good to know that you felt well supported while making your arrangements.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
I found the process painless
I found the process painless, everything was explained to me. I did look at other providers, and spoke to the undertaker near to me a who was very helpful the same as golden leaves.
March 6, 2026
Reply from Golden Leaves Funeral Plans
Dear Faith,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
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