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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers found the process of selling their devices to be smooth and straightforward, often highlighting excellent communication and responsive customer service. They appreciated being kept updated throughout the process and receiving fair payments. Several people expressed satisfaction with the ease of the transaction and the professionalism of the staff. However, some people were dissatisfied with significant delays in receiving payment, with several reporting issues with the final payment amount. There were also instances where customers felt communication regarding delays was unsatisfactory. A few other people also felt that the final offer did not match the initial quoted price due to various reasons.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report significant delays,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers express significant disappointment, citing... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers report significant issues with payment for... See more

Response time

People report ambiguous experiences with response times. While some consumers praise fast responses, daily... See more

Customer service

Clients share ambiguous opinions on customer service. Many consumers praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my son’s old phone just sitting around and decided to sell it. This company offered the best price on the market, so I gave them a try. It did take about three weeks to receive my payout, but I... See more

Rated 5 out of 5 stars

There were unforseen issues that came up with the phone. I can say though that when I reached out to the company, they were always very responsive. In the end I am extremely satisfied with the experie... See more

Rated 5 out of 5 stars

We just got new phones and decided to sell our old ones to Golden Standard Buybacks. I’m so glad we did—they gave us the best price out there and made the whole process super easy. They kept us update... See more

Rated 5 out of 5 stars

We upgraded my daughters phone and decided to sell the old phone to Golden Standard Buybacks again. The first time we used them the process smooth and we received the amount that was given to us. They... See more


Company details

  1. Cell Phone Recycling and Unlocking Service

Written by the company

At Golden Standard Buybacks, we’re redefining the way you sell your electronics. Whether you're upgrading, cashing out, or looking to sell in bulk, we make the process fast, simple, and rewarding. We buy smartphones, tablets, computers, and most other electronic devices—new, used, broken, or even locked—ensuring you get the highest payout possible. Founded on the belief that everyone deserves a hassle-free way to sell their devices, we’ve built a trusted platform that serves individuals and businesses alike. With our commitment to competitive pricing, excellent customer service, and a seamless selling experience, Golden Standard Buybacks is your go-to destination for turning your electronics into cash. Sell smarter. Get paid faster. Choose Golden Standard Buybacks today!


Contact info

3.2

Average

TrustScore 3 out of 5

99 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

May not pay and not send your phone back

I sent my Iphone 12 proMax to this company and they told me they received it on November 3rd 2025. They sent a reply to my email in the first 2 weeks but has stopped communications. They have not paid and has not returned my phone. I will advise people not to send their phones to this company.

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Total Scam

Offered more for my iphone than any of their competitors. Sent my phone. They confirmed delivery. When I asked for a status update they told me some sob story about being backed up. Ghosted me thereafter. No responses, no payments. Avoid

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

0 stars

0 stars - NEGATIVE STARS. LIARS! SCAM SCAM SCAM!! THIEVES!!
They called me to "assure" me they would pay me for my phones (2) which were in perfect condition. Then, once they got my phones-they called and said the batteries needed to be changed and they lowered their offer amount. I even told them I would write them a positive review. I reluctantly agreed to the offer. Like what was I supposed to do? Now it's been a month and I cannot get an email through, or a phone call or a return call. I'm so angry and taken advantage of. I will take this as far as I can get it to get my money or my phones, ( I doubt it). BBB, Texas Attorney General and a lawyer to put a lien on their property.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t do it

Don’t do it. I’m not sure who they paid to write these reviews. First they got the phone and changed what they were giving me by $100. They said the battery was low- lie. They also said there were excessive scratches. No no. I described it perfectly with a few surface ones. They sent me partial payment saying they were at their Zelle limit. I threatened to contact the Attorney General in Texas and got the other half within an hour. Scammers. I’m still contacting the Attorney General. They’ve had my phone for over a month too. Awful dishonest people. Do not send them your phone. Should be 0 stars. Scammer thieves.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

We upgraded my daughters phone and…

We upgraded my daughters phone and decided to sell the old phone to Golden Standard Buybacks again. The first time we used them the process smooth and we received the amount that was given to us. They updated us daily. Until we received the payment! We have one more uograde to go and we will definitely be selling out device to this company ! 100% reliable!!!!

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! I’ve tried a few other sites but this one was way smoother. The prepaid shipping label made it easy, and they paid me exactly what they quoted.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

I sold another phone to this company…

I sold another phone to this company last time I did it was a good outcome. This time I we sold my nieces phone it took a while to get paid but I believe they had a family issue and very understandable. They were keeping me updated with the process. I’m glad they are back in the office. I will continue doing business with them very honest and real !

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Review

While there was some delays, the company made everything right and paid full compensation:)

October 13, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM ***do NOT use this company***

Phone shipped and received. Company sent partial payment after several attempts for outreach. Then ghosted and went non-responsive. NEVER sent the actual payment. You will NOT be paid. Do NOT use this company. Search other reviews that are not fake online.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Delayed but worth the wait!

They had advised me that they had a death within the office and told me they would be delayed, but I finally got my payment! They definitely pay the highest by far so it was worth the wait & they added a bonus on top of my payout for the inconvenience which was awesome! Would use again!

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Golden Standard Buybacks is Golden!

Working with Golden Standard Buybacks has been a fantastic experience! From the moment I reached out, their customer service blew me away—everyone was not just friendly and professional, but also incredibly responsive. I loved receiving consistent updates via text and email that kept me in the loop about Working with Golden Standard Buybacks has been a fantastic experience! From the moment I reached out, their customer service blew me away—everyone was not just friendly and professional, but also incredibly responsive. I loved receiving consistent updates via text and email that kept me in the loop about my order’s status every step of the way. The clarity and reliability of their communication truly gave me peace of mind throughout the entire process. Everything went so smoothly, and I’m genuinely impressed. I’ll definitely be turning to their services again in the future!

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 EXPERIENCE !!!

We just got new phones and decided to sell our old ones to Golden Standard Buybacks. I’m so glad we did—they gave us the best price out there and made the whole process super easy. They kept us updated the entire time, and everything went smoothly from start to finish. I definitely recommend them 100% and will be using them again when it’s time to upgrade.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Fix and go

We’ve taken a couple of our phones to Golden Standard buybacks be serviced. Prices are reasonable, and phones were perfect Afterwards. We would highly recommend them.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

My 1st Order Experience

This was my 1st time doing business with this company and while at 1st it was kind of difficult to get in contact with customer support to help me with my order , in the end it worked out fine. I did receive a fair price for the phone i sold to them. But I really appreciated the way Amber took the time to help me get my payment through and finalize my order , very professional and very nice also. It took about 1 month to complete my order , for some maybe it will take a longer time or maybe shorter , due to their system i was told , but overall i do look forward to doing business with this company again. Recommend.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

They were awesome especially Ray

They were awesome especially Ray. They went out of their way to make sure I was satisfied even though I didn’t make it very easy! They replied to all of my messages promptly and walked me through the entire process patiently. I had a wonderful experience and will definitely do business with Golden Standard Buybacks again and will recommend them to all of my friends and family!

July 10, 2025
Unprompted review

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