I paid for 3-5 day shipping for non custom jewelry. This company will say the item is shipped. Start a fake shipping label with USPS as soon as they receive your order. I found out through USPS as so... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought 3 custom pendants & they we’re definitely worth the wait! Beautiful jewelry very dazzling! I also bought the cuban link chains & a rope chain & those were also just as beautiful! Customer ser... See more
Great product and even BETTER customer service! Excellent communication and follow up/follow through. You’re never in the dark about your purchase and if you have a question or issue they are just a q... See more
This was my second purchase. I received so many compliments on my first purchase, a placed a second order as a gift for another family member. The support team was very responsive when I had inquir... See more
Company details
Written by the company
At Gold Presidents, we are dedicated to delivering the finest quality designer jewelry and accessories that resonate with your unique style. With our extensive collection of iced chains, pendants, and solid gold statement pieces, we offer an unparalleled selection to fulfill your desire for luxury and elegance. Our commitment to excellence extends beyond our stunning designs. We prioritize craftsmanship, ensuring that each piece is meticulously crafted to perfection. From the finest materials to intricate details, our jewelry exudes a level of artistry that sets us apart. Customer satisfaction is at the heart of everything we do. We strive to create an exceptional shopping experience for you, providing superior customer service and support every step of the way. Our knowledgeable and friendly team is here to assist you in finding the perfect piece, answering any questions you may have, and ensuring your utmost satisfaction. At Gold Presidents, we understand the significance of trust and reliability. That's why we are proud to be a company that goes above and beyond to earn your trust. We are transparent in our business practices, providing accurate product descriptions and high-resolution images to showcase the quality and beauty of our jewelry. We believe that your experience with Gold Presidents should be nothing short of extraordinary. We invite you to explore our collection, discover the perfect pieces that reflect your individuality, and join our community of satisfied customers who have experienced the elegance and excellence that define Gold Presidents. Join us today and let us help you make a statement with jewelry that captures the essence of your style and leaves a lasting impression.
Contact info
3.3
Average
110 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
GP sent the wrong item
GP sent the wrong item. Getting hold of someone is impossible. I want to return it but I'll just stop payment on the card.
Why didn't I read the reviews first?
Stay away from GP
April 12, 2023
Unprompted review
Ridiculous company
Ridiculous company. I ordered a pair of shorts which were super cool but the shorts run really small which is not a problem at all. I emailed in asking if I could just exchange them and was told that it was after the “48 hour free grace period” so they wanted me to pay another $15 just to send them back and get a bigger pair. What makes that even more crazy is how the shorts took 2 weeks to arrive so there’s no way to actually take advantage of that 48hour period cuz the time starts after you press order, not after the package arrives. The shorts were already over $60 which I didn’t mind cuz they’re really cool but I’ve never in my life have had such a ridiculous exchange process. Oh and the material feels cheaper than a roll of dollar tree toilet paper. I will never shop from these guys again.
September 18, 2022
Unprompted review
GARBAGE COMPANY
THIS IS THE WORST SERVICE I HAVE EVER EXPERIENCE LITERALLY CUSTOMER SERVICE IS FREAKING HORRIBLE I ORDERED A PIECE IT'S BEEN A MONTH NO TRACKING INFO NO NOTHING. YESTERDAY I GET A EMAIL AFTER EMAILING THEM FOR WEEKS STATING MY ITEM ISN'T IN STOCK DO I WANT TO ANOTHER ITEM? . HONESTLY I WILL NEVER ORDER FOR THESE PEOPLE AGAIN. HORRIBLE .
January 9, 2022
Unprompted review
Loving my 19mm Cuban Link Chain
Loving my 19mm Cuban Link Chain. Ive had it 3 months now and it still looks the same as the day I received it. No Tarnishing or fading at all like ive experienced from some of these other brands.
May 25, 2021
Unprompted review
Horrible service/experience
I’ve waited nearly 2 months for a piece of Jewelry I haven’t received. Consumer service is horrible!!!! They don’t care about there consumers. They don’t offer refunds, the want you to do there job and locate your package. I paid You that’s your job and No I don’t want to wait 2 more months for replacement! Don’t waste your TIME or MONEY ordering from this people.
January 27, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.