Golfaza Reviews 147

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, frequently reporting them to be of poor quality and not matching the sizing advertised. Customers also encountered significant issues with the refund process, often being offered only partial refunds instead of full ones, and struggling to get a satisfactory resolution. Reviewers also found the return policy problematic, as the company often required returns to be shipped to China, despite the website suggesting a UK base, making the process difficult and costly. The website itself was a source of frustration for many, with some finding its appearance and information to be inconsistent or unclear.

What people talk about most

Product

Customers consistently note negative experiences with product quality and authenticity. Many reviewers report... See more

Refund

Users describe negative interactions with refund. Many customers report difficulties obtaining full refunds,... See more

Quality

Consumers consistently express strong dissatisfaction with product quality. Many reviewers report receiving... See more

Return policy

People report negative experiences with the return policy. Many customers express frustration with being... See more

Website

Customers had negative experiences with the website, frequently describing it as a scam and fraudulent. Many... See more

Based on these reviews

Rated 1 out of 5 stars

FAKE FAKE FAKE, selling fraudulent goods. DO NOT BUT FROM GOLFAZA SIZING COMPLETELY OUT. REFUSED FULL REFUND AND WOULD NOT PROVIDE SHIPPING LABEL. GOODS SHIPPED FROM CHINA COMPANY AD... See more

Rated 1 out of 5 stars

Chinese scam website. The 5 star reviews are fake, they have mobile phone farms where multiple devices generate fake 5 star reviews. The timings of the reviews are off. I just wanted new asics trainer... See more

Rated 1 out of 5 stars

Ordered asics kayano trainers because they were 40% cheaper than all other websites. 2 weeks delivery had me concerned so I read reviews which were bad. Contacted golfaza to cancel due to bad reviews... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

147 reviews

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Rated 1 out of 5 stars

Avoid at all costs - SCAM

I ordered a pair of trainers from this company and was shocked at the poor quality of what I received — they appeared to be fake Hoka trainers, and to make matters worse, they arrived in a plastic bag with no box or proper packaging.

After contacting the company, I was promised a partial refund, which they never followed through with despite several follow-up emails. Their communication has been evasive and unprofessional throughout.

This feels like a scam operation, and I would strongly advise others to avoid buying from this company. I will be reporting this to the relevant consumer protection authorities.

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam website I’m joining the…

This is a scam website I’m joining the dots now i ordered a pair of ASICS trainers they do look legit but came with Chinese writing on label and shipping from china return address is linked other scams on Vinted ect needs to be looked into!! I’ll be contacting my bank and trading standards might contact watchdog see what they unearth!

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

Do not order or buy from them ordered…

Do not order or buy from them ordered hoka trainers over 3 weeks ago didnt delivery, no tracking updates I've requested my money back they're reply was we are glad your happy with your product and can we offer you 30% discount and to keep the goods ,

Yes it doent make one bit of sense have emails to prove it

Weird company

May 24, 2025
Unprompted review
Rated 1 out of 5 stars

Shoes from China and returns are to China despite a UK address on website - feel lied to

Really poor quality, took weeks to arrive and when they did come the shoes look fake and are from China. The return address is to China so to get my full refund I need to spend a lot of money to return the item (even though the address on the website is a UK address) which was not stated on the website. Feel very let down by this company and would strongly advise not to trust or buy through them.

June 11, 2025
Unprompted review
Rated 1 out of 5 stars

Product never arrived and extremely poor customer service

Product never arrived and email exchanges have been incredibly frustrating. Company fails to take accountability for unfullfilled order; are unwilling to send out replacement or offer refund. Appalling customer service. Furthermore, I went to the contact address shown on the website, 71-75 Shelton Street. The lady I spoke to knew nothing about the company and, according to the building's records, isn't associated with that address in anyway.

June 6, 2025
Unprompted review
Rated 1 out of 5 stars

FAKE Jlindeberg jacket

FAKE Jlindeberg jacket
Zip doesn’t work stitching terrible
Cannot return
Would give no stars if possible
Do Not give these fakers a penny of your money
Cheap Chinese Rubbish

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

Nightmare returns policy- Don't use this website.

The delivery was slow and then had an unwanted item. Rang number on website several times and just got voicemail Emailed them for return information. Was told would be easier to have 30% discount and keep item.I Informed them that I wanted a full refund and this time they offered a 50% discount to keep item or I had to return to china as that is where the companies warehouse is and I would have to pay international tracking and postage. The company would not let me return item to London- which is the address on website. I had to conatct my banks fraud team, who gave me a full refund.

May 4, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. Do not use. I ordered some shoes, they smelt of plastic and look fake. They also didn’t fit. I asked for a return form, was offered 30% refund and keep the shoes, then offered a 50% refund, when I asked for a full refund, I was given an address is China. I checked this out and it’s fake. Also they are registered in the UK according to Companies House, so why do I need to return to China. I asked this and they are now ignoring my emails. I will be informing the fraud team.

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

Fake Company/Scammers!

This company is 'Fake' - DO NOT USE!
They are selling counterfeit products!!
I ordered 2 items & wanted to return. When emailed to request a return as their website states a 30 Days Return Policy, I got a offered 30% refund and to keep items. I rejected and said I wanted a full refund, then got another email offering 40%. As I rejected again, they now say post back to China when their website has an UK address.
PLEASE DO NOT USE THIS COMPANY!
NOT GENUINE ITEMS, COUNTERFEIT PRODUCTS BADLY MADE!

May 25, 2025
Unprompted review
Rated 1 out of 5 stars

Fake/counterfeit products

This company sells fake/counterfeit products. Do not use this site.
I purchased a pair of Hoka trainers which turned out to be fakes. I challenged the company about this and they said they would only provide a refund only if I sent them back to their warehouse in China (although they were dispatched from somewhere in the UK).
This is an incredibly dodgy site, steer well clear.

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

Be warned - fake goods from China

Fake fake fake. Arrived in a package with no box. Golfaza shipped the wrong size trainer. They will not pay for the return to China. They first offered a 30% refund, then a 50% refund if I kept the fake trainers that do not fit. They will not accept responsibility and are insisting I have to pay for the return.

Avoid this company!

May 2, 2025
Unprompted review
Rated 1 out of 5 stars

Company needs winding down

Company needs winding down, selling fake clothing from China. Havnt even took shirt out of package cause its that bad. Using a UK company address , told Barclaycard and have been in contact with trading standards. Even said after I asked before the posting was it genuine they emailed saying they were. Offered me 50% off and keep shirt then 60%off and keep.

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

Scam Chinese site selling fakes

Scam Chinese site selling fakes. Do not buy from them! Ordered two shirts from them. They didn’t fit and the quality was terrible. Their “easy returns” process required me to email them repeatedly to get return instructions. After no response for 2 weeks, they eventually replied offering me a 50% refund if I kept the items (shows how cheap they are). When I pointed out they didn’t fit and were no use to me, they didn’t respond. Eventually they gave me a return address to send the items to in China (at my own cost). Royal Mail quoted me £25 for this…

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM! DO NOT BUY!!

SCAM!! Counterfeit trainers DO NOT BUY!!
Tell you they give you 30% refund then 50% refund.
If you want 100% refund, you have to return it back to China which cost you around £30 to send it back. Even though they’ve registered on their website that their company is based in London.
Do not buy anything from this company!

May 5, 2025
Unprompted review
Rated 1 out of 5 stars

Steer Clear

I really hope you are reading the reviews before purchasing anything from this website.
There were so many red flags but stupidly I ignored them thinking it would be ok. It was not ok.
Firstly they sent men’s trainers which were too wide for me. On further investigation it turns out that these running shoes are fakes from China.

When trying to return them they offering me 30% refund if I keep the item (which is useless to me as doesn’t fit, even if they were real) then 50% refund and keep the item, and now they want me to return the trainers to China, at my expense. I’m happy to return them with a prepaid postage label but I’m not paying for shipping to China when they’ve sent me the wrong item.

I managed to get a refund through Klarna, stay away from this company!

May 16, 2025
Unprompted review

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