Golf Pro Services Reviews 511

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the staff's helpfulness, often highlighting their professionalism and efficiency. Many people also appreciate the reasonable pricing for the services provided. However, some customers expressed mixed opinions regarding the product and its quality, indicating a lack of consistent satisfaction in these areas.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise the staff for... See more

Product

People report ambiguous experiences with product. Many customers praise the service for extending the life of... See more

Price

Clients share positive opinions on price, consistently highlighting the very reasonable and competitive... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the high-quality service, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I went through the Motocaddy website and found Roger as my local service agent. After reading previous reviews I made contact with Roger. He was first class in communications and we soon sorted wh... See more

Rated 5 out of 5 stars

I've used Roger a couple of times. Once I gave him 2 broken Hill Billy Terrains and he managed to cobble together one that is still working great. Excellent service, good communication. Really nice gu... See more

Rated 5 out of 5 stars

Spoke with Roger about the problem with my Motocaddy trolley. He agreed to look at it that afternoon. On checking the problem the was able fix within 10-15 minutes at a very reasonable price. Also... See more

Rated 5 out of 5 stars

Excellent service, dropped my Powakaddy trolley off for a squeaky wheel and a service and within 2 days its was ready to pick up. Looked and performed liked a brand new trolley straight out of t... See more


Company details

  1. Golf shop

Written by the company

Golf Pro for over 48 yrs. Repairer and seller of electric trolleys. Specialist with PowaKaddy and Motocaddy Service agent for both companies Friendly no obligation help given


Contact info

5.0

Excellent

TrustScore 5 out of 5

511 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Repair to Powakaddy

Strap on bottom of trolley replaced and some loose fittings on the trolley also replaced.
A quick (one day turnaround), friendly and efficient service from Roger. I very much recommend Roger for trolley
repairs.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service - add another star!

I went through the Motocaddy website and found Roger as my local service agent.
After reading previous reviews I made contact with Roger. He was first class in communications and we soon sorted when I could drop over my trolley.
The service was done in a few days and I was pleasantly surprised how much it cost. Collection was done on a bank holiday Monday which again surprised me.
I do not write many reviews but had to let people know I highly recommend Roger and the fantastic service he provides.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Best Trolley repairs

I have used Golf Pro Services for a few years now and always get excellent service. Roger gets back to me in hours after a message and has never let me down. I highly recommend him for all golf related issues and repairs.
PJ Rutherford

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Had a problem with my Powakaddy…

Had a problem with my Powakaddy yesterday, was recommended to Roger by a playing associate and contacted him late afternoon, and delivered my trolley to him early evening after discussing the problem. 11am call from Roger, trolley fully functional again and good for golf again! Service second to none, priced very realistically, absolute pleasure to deal with this man, would recommend to everyone!

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

The service was excellent 👌

The service was excellent 👌. Thanks a lot for this. I almost bought a new battery before getting in touch with you. Have already shared your website in my golfing circles. Once again many thanks.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

PowaKaddy repair

Used Roger for a PowaKaddy repair.
Faultless, extremely knowledgable after a long and distinguished career as a golf pro. A pleasure to deal with.
Steve

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and advice.

Great service and advice.
I'm very pleased with the electric trolley I purchased and Roger was very helpful in explaining the working and maintenance of the trolley.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Expert Advice Given

I called Roger (Williams) regarding my faulty Motocaddy Cube push trolley. Although he couldn’t offer his services directly, he gave me some expert advice which has resulted in me receiving a free replacement trolley from the manufacturer. Many thanks.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Trolley repair

Contacted Roger as I believed my trolley had a faulty battery. Roger tested over night but he advised fault was with trolley. Gave trolley to Roger following evening and he immediately found fault as well as several others including damaged front wheel and alignment, damaged rubber bag strap, missing securing screw etc. all of which he replaced.
He called me following morning to tell me it was "all done" at a very reasonable price.
Roger is not only a very nice guy, well respected in the industry but a very knowledgeable person who I would strongly recommend if you need help.

July 14, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look