Golfstream Limited Reviews 70

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and excellent performance, especially the trolleys which are described as a dream to use. The service is frequently highlighted as exceptional, with many people appreciating the prompt and helpful responses from staff, making interactions pleasant and productive. The delivery service is also a strong point, with many consumers reporting quick and timely arrivals of their orders, even to remote locations. However, some customers also noted that certain products required significant effort to assemble or maneuver, and in a few instances, an accessory was missing from an order.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the products as... See more

Quality

Reviewers consistently express satisfaction with the quality of products. Customers highlight that items like... See more

Service

People report positive experiences with service. Customers consistently praise the prompt replies and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the prompt and swift... See more

Order

Customers had positive experiences with their orders. Many reviewers praised the prompt delivery of products,... See more

Based on these reviews

Rated 5 out of 5 stars

My GX3 trolley developed a minor issue and required a new switch. I contacted Golfstream who we more than happy to assist with this. Not only was the new switch sent out very quickly it was also sent... See more

Company replied

Rated 5 out of 5 stars

I have had the basic model for about 6 months now, it is better than my previous motocaddy s1. I had 2 small issues, requiring spare parts, these were delivered free of charge within a few days... See more

Company replied

Rated 5 out of 5 stars

Living half an hour from their office and deciding it was time to replace my old trolley a visit to Golfstream in Ramsgate was in order. As previously the staff here are more than helpful and very pro... See more

Company replied

Rated 5 out of 5 stars

I bought a Caddy Cell battery from an online golf reseller to replace my defunct original PowaKaddy battery. I had a problem trying to fit it into my PowaKaddy C2 trolley, so decided to contact Gol... See more

Company replied


Company details

  1. Golf Cart Dealer

Written by the company

Golfstream was established in 2008 by two ex-PowaKaddy men and a team of experienced designers and engineers. Their trolleys are the easiest to fold, brilliantly designed and most affordable real alternative in the market today. The company also owns CaddyCell, the most prolific after market lithium battery range in the UK and Ireland. Often described as "Golf's best kept secret" Golfstream go from strength to strength, and their new GX range it turning heads in clubs all over the northern hemisphere.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

70 reviews

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4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very Helpful

Very Helpful, parts came within 48 hours

December 11, 2025
Golfstream Limited logo

Reply from Golfstream Limited

Thank you for taking the time and trouble to give us a 5* review, we really appreciate it.

Rated 5 out of 5 stars

Spot on .

Ordered a set of winter wheels , which arrived promptly and were easily fitted .

November 28, 2025
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Reply from Golfstream Limited

Thnk you so much for your review of Winter Wheels for PowaKaddy. We really appreciate your kind words, thanks again and enjoy your golf!

Rated 5 out of 5 stars

First class advice and on time delivery.

First class advice from Lee on replacement part required. Delivered on time. Managed to fit it myself! Trolley is now running like a dream.

November 5, 2025
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Reply from Golfstream Limited

Thank you so much for your generous review. I will ensure Lee sees your words. We all thrive in these reviews, so thank you so much!!

Rated 5 out of 5 stars

Dealing with Golf stream…

It was great for the company to have understood what my problem was and what part I required, to solve my issue.
Also their quick response was a great relief, knowing that help was in hand

November 25, 2025
Golfstream Limited logo

Reply from Golfstream Limited

Thank you for this cracking review John, really appreciated by all of us.

Rated 5 out of 5 stars

Great product and service

November 15, 2025
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Reply from Golfstream Limited

Thank you for taking the time to review us and to be so positive, it really motivates us all. Enjoy your golf!

Rated 5 out of 5 stars

Excellent service again

Phenomenally quick and helpful response to an email I sent requesting info. about this item prior to ordering.
The accessory was just as described, easy to fit and worked very well.

November 7, 2025
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Reply from Golfstream Limited

What a lovely review to receive George, thank you for this and for your purchase. We believe in good old fashioned service and we are delighted you have recognised this, Enjoy your golf!

Rated 5 out of 5 stars

Golfstream is a UK-based company that…

Golfstream is a UK-based company that specializes in golf trolley parts and supplies. They’re known for their great customer service and fast delivery, and many customers have highlighted their reliability and reasonable prices.

November 5, 2025
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Reply from Golfstream Limited

Thank you Ray, really appreciate it. Enjoy your golf.

Rated 3 out of 5 stars

I love product,

I love product but, All together it's costly to order in the UK because of taxis please, create a cheaper method for the continent?

November 2, 2025
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Reply from Golfstream Limited

I am sorry you were disappointed with costs into Europe. I am afraid that post/courier costs, along with so many other things have risen sharply. All prices were quoted before you placed the order. It’s hard for us to work out how we can make long-distance shipping cheaper.

Rated 5 out of 5 stars

Great British Trolley

I have had the basic model for about 6 months now, it is better than my previous motocaddy s1.

I had 2 small issues, requiring spare parts, these were delivered free of charge within a few days.

I couldn't recommend this trolley enough, nor can you ask for better customer service.

If you require a new trolley, don't look any further than Golfstream

September 1, 2025
Golfstream Limited logo

Reply from Golfstream Limited

Robert, thank you so much for your generous 5 star review. We share these with the team and it really does spur us on! Enjoy your golf!

Rated 5 out of 5 stars

Replacement wheels

As per usual very quick delivery of parts ordered

October 23, 2025
Golfstream Limited logo

Reply from Golfstream Limited

Thank you Martin, much appreciated, we look forward to seeing you again.

Rated 5 out of 5 stars

Great replacement battery

Replacement battery fits perfectly and had no problems during a round yesterday

October 23, 2025
Golfstream Limited logo

Reply from Golfstream Limited

Thank you very much indeed for the 5* review, all of us here really appreciate it.

Rated 5 out of 5 stars

Friendly

Friendly, concise and helpful too

October 27, 2025
Golfstream Limited logo

Reply from Golfstream Limited

Thank you very much for your review, we share every one with our team, so a big thank you from all of us.

Rated 5 out of 5 stars

Refreshing example of customer service…

Refreshing example of customer service throughout.
The winter wheels are of high quality.
Great comms.
All v good - thank you.

October 27, 2025
Unprompted review
Golfstream Limited logo

Reply from Golfstream Limited

Well that’s a wonderful review to receive, thank you so much! We love a healthy portion of good old fashioned service, in fact we thrive in it. Thanks again for taking the time to review.

Rated 5 out of 5 stars

Golfstream

Over the past 5 years I have purchased two trolleys, the second was to upgrade. Also a golf bag, battery and charger and some accessories. All quality and good value. When ever I have had any issues, the service has been excellent.

October 27, 2025
Golfstream Limited logo

Reply from Golfstream Limited

Thank you so much for this wonderful review. It means so much to everyone here. Enjoy your golf!

Rated 5 out of 5 stars

Easy order process

Easy order process, with good straight forward instructions on how to fit the upgraded replacement screen.

April 8, 2025
Golfstream Limited logo

Reply from Golfstream Limited

Many thanks for your review, it is appreciated by the whole team.

Rated 5 out of 5 stars

Vision golf trolly wheels

The prompt reply and delivery of the goods. Great service thank you.

October 8, 2025
Golfstream Limited logo

Reply from Golfstream Limited

Thank you so much for the 5* review Theresa, we all really appreciate it.

Rated 5 out of 5 stars

Very good service

Very good service, speedy delivery, will probably use again

October 7, 2025
Golfstream Limited logo

Reply from Golfstream Limited

Thank you Dave, we love a 5* review and we would welcome you back with open arms!! Enjoy your golf.

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