Keep in mind, this site is reviewing a Go Mobile communications company. This is not Go-Mobile Tires the franchise. Certainly not Go-Mobile North Delaware Valley Tires.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
James the manager of Go Mobile Keynsham, does not merely sell mobile phones, he helps the customer chose the right phone and then takes time to configure the phone if the customer is struggling. He t... See more
Utterly appalling, mis sold contract, completely ripped off, cancelled within 14 days but 8 weeks later still hadn't resolved issue. Without the help of Ee would still be stuck. Customer service total... See more
Company replied
Terrible company, terrible service. They charge €14.99 to activate the service, and after 3 days I had to switch companies because they say unlimited 5G, but it's actually garbage. Poor coverage, slow... See more
Company details
Information provided by various external sources
With over 40 high street stores, we stock the latest mobile handsets and devices, and offer a wide range of diverse and competitive talk plans along with home and broadband deals. We’re partnered with some of the biggest brands in the mobile phone industry, such as O2, EE, Three and Vodafone! We’re able to offer our customers – business or consumer – a wide range of products and services at fantastic prices. On top of all of that, we also provide great prices on Sky TV and Broadband, as well as EE Broadband. We're also EE's Best Retailer for the third year in a row!
Contact info
United Kingdom
- 0345 413 6395
- care@gomobile.uk
- gomobile.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sarfar was really helpfully
Sarfar was really helpfully , needed a new phone , so he got me a better deal then I had before , so would defo be going back there 👍👍👍
Upgrade
Went to upgrade our phones and rob was very good and sorted out our new phones. Everything was moved from our old phones to the new ones without any problems and I would use go mobile again. Thank you
Excellent service as usual when buying…
Excellent service as usual when buying a new mobile
Samsung is the best go with this…
Samsung is the best go with this product you will see that aprceson is fantastic adored phone
Excellent service!
Excellent service!! Helpful and friendly team. Set my new phone up ready to use which I could not have managed to do. Thank you Go Mobile.
So friendly
The lady was so helpful and guided me through everything and set up my phone so I can see the font clearly.
Always so helpful..
Nick is very helpful
My new/updated mobile phone.
The managers/staff at Go Mobile in Melton Mowbray are always extremely knowledgeable and very helpful. You can contact them at any time and know that they will do their upmost to sort out any problems and will always give good advise. I have been a customer of theirs for a number of years. I think that speaks volumes.
volumns
The most helpful people I have had the…
The most helpful people I have had the pleasure of dealing with for some time. They have gone out of their way to assist me ,(rather elderly,) in the purchase and use of my new phone. Cannot recommend them too highly.
I couldn't wish for better
I couldn't wish for better service, my local gomobile in Helston has perfect service
Excellent service was provided by…highly recommend others to Gomobile
Excellent service was provided by staff, pleasent, helpful,patient. Totally satisfied wifh service given.
Excellent service.
Went to the Sidmouth branch recently to change from my existing contract to a SIM only. The Manager, I believe, was very helpful. He took a lot of trouble to find me the best deal and all the directions that he wrote down worked well. I was impressed.
Brixham Go Mobile Highly recomend …
I went into my local go mobile (Brixham) for some help with my phone, the young man serving was so helpful friendly and totally understood my problem. In the end I decided to change my phone, now my old phone had some precious photos on, I left my phone with the guy who kindly transferred all my photos apps contact etc onto my new phone, nothing was to much trouble. I rate this guy 5 stars and highly recommend him thank you for everything you did for me
Helpful, knowledgeable staff
The staff were helpful in finding the best deal for me , this is the third time I've used the Chard shop. They wee patient in explaining each step whilst they transferred details from my old phone and how to use my new phone, I felt I could pop in if ever I had a problem.
Helpful & reassuring service
Both the salesmen were very helpful - explaining clearly what my options were, how the purchase & setup was to be managed etc and offering further help at any time.
I had a problem with my iPhone which is…
I had a problem with my iPhone which is contract that was bought through another business. I didn't want to travel to Exeter so went in to the Okehampton shop, I explained I was not a Go Mobile customer and asked if the young man could help. He was so nice and sorted my problem out in a friendly and professional manner. I was worried about safety in the pandemic but I felt very safe . I would recommend this store and when my contract is up I will be going there
Don’t bother to go elsewhere!
Excellent impartial advice given to a smartphone novice,given in a friendly manner. Would recommend Andy and the staff at the BIDEFORD shop. Support them - they know what they are doing !!
Our experience was very helpful with…
Our experience was very helpful with Daniel
He is a credit to your company.
Great customer servic skills
My phone suffered sudden death at a critical time for being contactable( no it’s not normally that important!!) .
The advisor in Gomobile Totnes listened to what I needed and was able to sort me an ideal replacement and a good choice of deals with it. At no time was there any suggestion of sales pitches; just good customer skills - listening, matching and advising. Thankyou!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







