GoodByeCar Reviews 140

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

David made selling my car a very quick, straightforward and easy experience. Very professional whilst dealing with him and all went through without any concerns. Was offered a better price than elsewh... See more

Company replied

Rated 5 out of 5 stars

Goodbye car were very easy to deal with and offered me far more for my car than any other garage or webuyanycar etc. David and Alex were a great support and alway available for questions and c... See more

Company replied

Rated 5 out of 5 stars

I found the whole process straightforward and efficient. I dealt with David and he did everything he said he would, when he said he would. It may be possible to get more through a private sale, but I... See more

Company replied

Rated 5 out of 5 stars

Had an amazing experience selling my car with goodbye cars. David Dallas was so helpful and made it very easy and hassle free. I got offered a higher price than anywhere else and booked in for exchang... See more

Company replied

Company details

  1. Car Dealer

Written by the company

GoodBye Car is the most convenient way to sell your car online. Our free, no obligation, online vehicle valuation is quick and simple to use. Taking under 1 minute to complete, your instant online valuation is guaranteed for 5 days to ensure you get the best possible price for your car, as well as a quick and easy sales process. With various locations across Scotland, we pride ourselves on fairness, transparency and convenience so why not find out how much your car is worth today. At GoodByeCar, we offer Scotland’s best value car buying service by regularly checking our prices against the current market. We offer: Free Valuation in under 45 seconds, fast payment, valuation guaranteed for 5 days, drop off points across Scotland and home valuation available at selected postcodes, no hidden fees and we can settle your outstanding finance.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

140 reviews

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Rated 5 out of 5 stars

Painless and efficient sale of car

I found the whole process straightforward and efficient. I dealt with David and he did everything he said he would, when he said he would. It may be possible to get more through a private sale, but I got a reasonable price for my car that I was happy with. Recommended.

December 12, 2023
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi Gary,

Thank you for sharing your positive experience. We appreciate the feedback.

Regards,
GoodbyeCar

Rated 5 out of 5 stars

Great experience, highly recommend

Goodbye car were very easy to deal with and offered me far more for my car than any other garage or webuyanycar etc.

David and Alex were a great support and alway available for questions and clarifications.

Dropping off the car at local Peter Vardy was very simple.

Highly recommend.

November 4, 2023
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi Blair,

Thanks for leaving such a wonderful review. The team will be delighted to hear this.

Have a great day!

Regards,
GoodbyeCar

Rated 5 out of 5 stars

David made selling my car a very quick

David made selling my car a very quick, straightforward and easy experience. Very professional whilst dealing with him and all went through without any concerns. Was offered a better price than elsewhere and once the car was checked the money was transferred later that day. Would highly recommend David and Peter Vardy Carz.

December 5, 2023
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi Gary,

Thank you for your five-star review!

It’s always lovely to hear when our hard work has paid off, the team will be delighted with your review.

Regards,
GoodbyeCar

Rated 5 out of 5 stars

What a pleasure with David Dallas he…

What a pleasure with David Dallas he made a difficult transaction so easy and guided me along the way so David you are a credit to your company and would certainly recommend to friends and family
Thank you
Bill

November 27, 2023
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi there,

Thank you for your five-star review!

It’s always lovely to hear when our hard work has paid off, the team will be delighted with your review.

Regards,
GoodbyeCar

Rated 5 out of 5 stars

Had an amazing experience selling my…

Had an amazing experience selling my car with goodbye cars. David Dallas was so helpful and made it very easy and hassle free. I got offered a higher price than anywhere else and booked in for exchange within an hour of a phone call. I would 100% recommend these when it comes to selling your car!

November 27, 2023
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi Liam,

Thanks for leaving such a wonderful review. The team will be delighted to hear this.

Have a great day!

Regards,
GoodbyeCar

Rated 5 out of 5 stars

Sold my car twice with goodbye car and…

Sold my car twice with goodbye car and it’s always been a really smooth process the guys are very helpful and keep you updated.

November 25, 2023
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi Carla,

Thanks for your kind words. We appreciate your continued business.

Regards,
GoodbyeCar

Rated 5 out of 5 stars

Excellent service

Excellent service. Got a higher price than Arnold Clark were offering. Very simple & straightforward to use. David was professional throughout the process and took car to Peter vardy , dropped off and cash paid in under 24 hours. Would use again

November 16, 2023
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi Ryan,

Thank you for your five-star review!

It’s always lovely to hear when our hard work has paid off, the team will be delighted with your review.

Regards,
GoodbyeCar

Rated 5 out of 5 stars

Quick efficient service ,,sent…

Quick efficient service ,,sent photographs and they gave valuation after assessing photographs . The best from among online buying companies and £800 more than what thanwebuyanycar quoted and that was before any inspection by them) Turned up with car quick check and everything okayed ..keys handed over, deal done for quoted price no haggling or trying to reduce price.

November 1, 2023
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi James,

Thank you for your five-star review!

It’s always lovely to hear when our hard work has paid off, the team will be delighted with your review.

Regards,
GoodbyeCar

Rated 1 out of 5 stars

Nice idea but wasted time and fuel money

I received a decent online valuation for my car from Goodbye Car and subsequently booked an appointment to bring the car in to the Aberdeen branch on 11th September.

However when I brought in the car, the salesman said he spoke to the dealership manager and they weren't interested in purchasing SUVs as they were expecting many SUVs to be delivered from other dealer branches down south.

Given that they knew the make, model and type of car when I booked the appointment they should have stated this instead of wasting my time and fuel money.

September 11, 2023
Unprompted review
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Reply from GoodByeCar

Hi Michael,

Thank you for your review.

We are sorry to hear that the overall communication could have been better. We will certainly share your feedback with the team and work on making improvements in this area to ensure this doesn't happen again.

Regards,
Team GoodbyeCar

Rated 1 out of 5 stars

More hassle than it’s worth

Sold my car to goodbyecar. I was told by goodbyecar employee John that all paperwork with dvla & tax was done during appointment. A Month later now receiving tax fines from DVLA due to John clearly not doing what he had stated. Far from Good- Bye-Car! More hassle than it’s worth, also got way less than originally offered online, good £3,000 difference.

March 2, 2023
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi Adam,

Thank you for your review.

We are sorry to hear of your experience. Can you contact customerservice@petervardy.com with more information so that we can investigate this further.

Regards,
Team PV

Rated 1 out of 5 stars

Only good reviews answered!!

Can you tell me why you only seem to reply to the good reviews and simply ignore bad ones.as I had a recent issue with Aberdeen branch.and still no response.. this doesn't give a good impression.

July 13, 2023
Unprompted review
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Reply from GoodByeCar

Hi Ron,

Thank you for your review.

We are very sorry to hear of your experience. We can ensure this is not the standard we aim to provide. We have passed your review along to our management team on site who will be in contact shortly.

Regards,
Team PV

Rated 1 out of 5 stars

Total waste of time

Total waste of time. Got online valuation, made appointment and had to wait over 30 minutes to be seen. Eventually had to go looking for a member of staff. Then told because of the age of the car (which they knew and quoted accordingly) they were not interested. Peter Vardy at Hillington has plenty of staff all walking around or looking a computers doing nothing Not interested in the customer.

July 17, 2023
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi F Nicol,

Thank you for your review.

We are sorry to hear of your experience. Can you contact customerservice@petervardy.com with more information so that we can investigate this further.

Regards,
Team PV

Rated 1 out of 5 stars

Goodbye Car Seafield Road Edinburgh…

Goodbye Car Seafield Road Edinburgh don’t touch them unless you know they are interested in the car you have to sell. Wasted my time and petrol to be told they weren’t looking for fiestas. Even though I had an appointment and they had details of car.
After this and the previous day at Grangemouth Branch when they couldn’t see me even though I had an appointment.
MY OPINION DON’T GIVE THEM THE TIME OF DAY. Complete useless company.
Would’ve given them minus stars if I could’ve but had to give one to do review

July 15, 2023
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi Craig,

Thank you for your review.

We are sorry to hear of your experience. Can you contact customerservice@petervardy.com with more information so that we can investigate this further.

Regards,
Team PV

Rated 1 out of 5 stars

Received valuation but no sale offered "despite guarantee"

Received valuation, booked my car in. Arranged to take car in and then collect new car on the same day. One hour before my booking I received a phone call from Vardy representative to say I should never have been given a valuation and they did not want to buy my car. Apparently they are not buying hybrid/electric cars! Well it would have been nice to know that before I made all my arrangements. I am now left with two cars!! Terrible service.

July 11, 2023
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Thank you for your review.
We are sorry to hear of your experience. Can you contact customerservice@petervardy.com with more information so that we can investigate this further.
Regards,
Team PV

Rated 5 out of 5 stars

Best price at Goodbye Car

Sold my car at the Motherwell branch yesterday and received more than 30% offered by We buy any car. I turned up and the process was simple. The young gentleman inspected my car and did not in any way haggle over the price but instead paid me the amount estimated in their original E mail. Painless, seamless, polite and indeed a first class service. My advice is to get an estimate for your vehicle at Goodbys car and then compare it to some of the ridiculous valuations out there from some of the better known companies.

May 25, 2023
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi John,

Thank you for your five-star review!
We are happy to hear this and hope to see you again in the future.

Regards,
GoodByeCar

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