Ordered corner sofa and table from this company as seemed a really good price. Got confirmation email and call the next day to arrange a day for delivery - didn’t get any email confirming delivery whi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ordered corner sofa and table from this company as seemed a really good price. Got confirmation email and call the next day to arrange a day for delivery - didn’t get any email confirming delivery whi... See more
Company replied
Excellent Company to deal with, would give more stars if possible so 5* plus from me. Order (Garden Furniture), delivered on promised date, & within DPD Courier's allocated time slot. On assembly of f... See more
Delivery was quick, item was as described and I managed to put together with not too much difficulty. Pleased with purchase on whole. Though I did contact to query the picture on the assembly instruc... See more
We ordered the 4 seat rattan patio set with parasol. Unfortunately few weeks later the tempered glass was shattered by very strong high winds. I contacted Goods Emporium and they responded by next day... See more
Company replied
At Goods Emporium, we are more than just a business; we are a family with a shared passion for providing high-quality home and garden products. Our journey began with a simple vision: to curate a collection that brings comfort, style, and functionality to your indoor and outdoor living spaces. As a family-run enterprise, we infuse our heart and soul into everything we do, ensuring that each product we offer is a testament to our commitment and love for what we do. We take pride in staying ahead of the curve and are always introducing new and exciting models to elevate your spaces.
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely fast shipping. We had one problem with the product, but customer service was great and fixed the issue promptly. Very satisfied with our purchase.
Wry easy to discuss my purchase with and very helpful. Product looks great and easy to assemble
Great delivery , lovely chap and packaged very well , easy to put together looks amazing and very comfortable
Before placing my order I asked a question on the on line chat that was answered immediately. The order was delivered within three working days. Unfortunately one part of the order was missing, I contacted customer service who were extremely helpful, they contacted the courier and phoned me back within 30 minutes and I recieved the missing box the next day. I am very happy with the service I received and the garden furniture is lovely.
Very quick delivery and play pen exactly as advertised very impressed and happy I decided to order direct from Goods Emporium
A hassle free and positive experience and the goods were just what I needed, the kids LOVE IT!!!
Fantastic ! Perfect for the little one . Excellent quality and customer service
Having bought an item from Goods Emporium I needed to query something with them. I used a messaging platform and within the hour I had a phone call from one of their employees. He listened carefully to what I had to say and offered an immediate solution. Their customer service was faultless. I felt valued as a customer. Everything was dealt with with courtesy and efficiency. A truly excellent experience.
Excellent Company to deal with, would give more stars if possible so 5* plus from me. Order (Garden Furniture), delivered on promised date, & within DPD Courier's allocated time slot. On assembly of furniture we found one Bolt missing from a box. Contacted Goods Emporium, who were more than helpful, & apologetic. They posted missing bolt same day, received next day, After Sales Service second to none. I would definitely recommend this company, & use again.
Looks great, good quality, fast delivery - instructions should have had slightly better pictures but easy enough to figure out.
They were very quick to respond to any questions i had and djd tbere best to answer
from ordering to receiving the goods this company were excellent.
we had a few qustion's about the product and received excellent response.
they also deliveded straight to the holiday camp
lady who delivered was very pleasant and helpful would deffo recommend
Excellent communication and response to questions was almost instant. Ordered a garden sofa set on Friday evening and set was delivered on Tuesday. All well packed and intact and all the screws/nuts/washers to put the set together were included in the correct numbers. The set took nearer 2 hours to put together rather than the one hour as stated in the instruction sheet. The quality of the set appears to be very good especially for the price we paid. Obviously time will tell as to the true quality but the company have given a 2 year warranty which is longer than most others. Overall very pleased with our buying experience.
The man was very good, sorted a problem out straight away
Very good service
Stunning modern garden furniture at affordable prices. Great customer service
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.