Goods Emporium LTD Reviews 

85
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Ordered corner sofa and table from this company as seemed a really good price. Got confirmation email and call the next day to arrange a day for delivery - didn’t get any email confirming delivery whi... See more

Company replied

Rated 5 out of 5 stars

Excellent Company to deal with, would give more stars if possible so 5* plus from me. Order (Garden Furniture), delivered on promised date, & within DPD Courier's allocated time slot. On assembly of f... See more

Rated 4 out of 5 stars

Delivery was quick, item was as described and I managed to put together with not too much difficulty. Pleased with purchase on whole. Though I did contact to query the picture on the assembly instruc... See more

Rated 5 out of 5 stars

We ordered the 4 seat rattan patio set with parasol. Unfortunately few weeks later the tempered glass was shattered by very strong high winds. I contacted Goods Emporium and they responded by next day... See more

Company replied

Company details

  1. Furniture Store
  2. Garden Furniture Shop

Written by the company

At Goods Emporium, we are more than just a business; we are a family with a shared passion for providing high-quality home and garden products. Our journey began with a simple vision: to curate a collection that brings comfort, style, and functionality to your indoor and outdoor living spaces. As a family-run enterprise, we infuse our heart and soul into everything we do, ensuring that each product we offer is a testament to our commitment and love for what we do. We take pride in staying ahead of the curve and are always introducing new and exciting models to elevate your spaces.


Contact info

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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4.8

All reviews

(85)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Very satisfied

Extremely fast shipping. We had one problem with the product, but customer service was great and fixed the issue promptly. Very satisfied with our purchase.

June 19, 2024
Rated 5 out of 5 stars

Great delivery

Great delivery , lovely chap and packaged very well , easy to put together looks amazing and very comfortable

May 8, 2024
Rated 5 out of 5 stars

Before placing my order I asked a…

Before placing my order I asked a question on the on line chat that was answered immediately. The order was delivered within three working days. Unfortunately one part of the order was missing, I contacted customer service who were extremely helpful, they contacted the courier and phoned me back within 30 minutes and I recieved the missing box the next day. I am very happy with the service I received and the garden furniture is lovely.

May 7, 2024
Rated 5 out of 5 stars

Fantastic

Fantastic ! Perfect for the little one . Excellent quality and customer service

January 11, 2024
Rated 5 out of 5 stars

Excellent customer services at Goods…

Having bought an item from Goods Emporium I needed to query something with them. I used a messaging platform and within the hour I had a phone call from one of their employees. He listened carefully to what I had to say and offered an immediate solution. Their customer service was faultless. I felt valued as a customer. Everything was dealt with with courtesy and efficiency. A truly excellent experience.

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Company to deal with

Excellent Company to deal with, would give more stars if possible so 5* plus from me. Order (Garden Furniture), delivered on promised date, & within DPD Courier's allocated time slot. On assembly of furniture we found one Bolt missing from a box. Contacted Goods Emporium, who were more than helpful, & apologetic. They posted missing bolt same day, received next day, After Sales Service second to none. I would definitely recommend this company, & use again.

August 28, 2023
Rated 5 out of 5 stars

Looks great

Looks great, good quality, fast delivery - instructions should have had slightly better pictures but easy enough to figure out.

August 14, 2023
Rated 5 out of 5 stars

excellent service

from ordering to receiving the goods this company were excellent.
we had a few qustion's about the product and received excellent response.
they also deliveded straight to the holiday camp
lady who delivered was very pleasant and helpful would deffo recommend

July 17, 2023
Rated 5 out of 5 stars

Garden Sofa Set

Excellent communication and response to questions was almost instant. Ordered a garden sofa set on Friday evening and set was delivered on Tuesday. All well packed and intact and all the screws/nuts/washers to put the set together were included in the correct numbers. The set took nearer 2 hours to put together rather than the one hour as stated in the instruction sheet. The quality of the set appears to be very good especially for the price we paid. Obviously time will tell as to the true quality but the company have given a 2 year warranty which is longer than most others. Overall very pleased with our buying experience.

July 4, 2023

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