The Good Vitamin Company Reviews 

1,859
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I bought some tablets from this company a few years ago. I don't think they were very effective and so I didn't buy any more. However, the company still keeps contacting me by phone, despite me ask... See more

Company replied

Rated 4 out of 5 stars

I have been buying my vitamins and supplements from the Good Vitamin Co for more than 15 years, they have given me excellent service by supplying my order in a few days, rather than weeks. Yes I could... See more

Company replied

Rated 5 out of 5 stars

Service speedy. No comlaints there. My error is assuming they suplied thir own vits...but they're sellers of different brands. Prices are cheaper...that is good. But I didn't like tablet size and b... See more

Company replied

Rated 5 out of 5 stars

Been here many times over many years. Very easy to find advice and/or regular purchases. Products good at good prices and delivery prompt. Not much else I can say other than that I’ll continue to buy... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop

Written by the company

The Good Vitamin Company is all about helping you enjoy a good life. So call us now to discuss your health, we have experienced advisors ready to help you. With over 31 years of experience, we were the first UK Company to supply consumers with vitamins and supplements direct from the manufacturers. We are only able to continue providing such an extensive range of high-quality supplements at unbelievably low prices by eliminating the middleman and always manufacturing close to our distribution areas.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(1,859)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick service

January 24, 2022
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Avril Chambers,

Thank you for taking the time to review us. We promise we will continue to work hard to earn and keep your trust. We wish you and your family the best of health!!!

Kind Regards,
The Good Vitamin Company team

Rated 5 out of 5 stars
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Carole Spencer

Thank you for giving us the opportunity to serve you. We strive to provide quality products and excellent service. We look forward to serving you again.

Kind Regards,
The Good Vitamin Company team

Rated 5 out of 5 stars

Speedy

Speedy, helpful and professional service.

January 3, 2022
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Gabriele Fyjis-Walker,

We are glad to hear that your order was delivered on time and that they were in perfect condition. Thank you for giving us the opportunity to serve you. We appreciate your business and support. We promise to continue to work hard to earn and keep your trust.

Kind Regards,
The Good Vitamin Company

Rated 5 out of 5 stars

Trouble free transaction as usual

Trouble free transaction as usual, many thanks.

January 2, 2022
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Anne Downing,

Thank you for taking the time to review us. We promise we will continue to work hard to earn and keep your trust. We wish you and your family the best of health!!!

Kind Regards,
The Good Vitamin Company team

Rated 5 out of 5 stars

Straight forward ordering and delivery.

Straight forward ordering and delivery.

Web site easy to use with straightforward ordering. Package made the correct size to go through the letter box and arrived quickly. Thank you.

December 20, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Beatrice Lafferty,
Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us. We strive to provide quality products and excellent service. We look forward to serving you again.

Kind Regards,
The Good Vitamin Company team

Rated 4 out of 5 stars

Good service and price

December 12, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Mr Colin Wheatley,
We are glad to hear that your liked our product pricing and services. Thank you for giving us the opportunity to serve you. We promise to continue to work hard to earn and keep your trust.
Kind Regards,
The Good Vitamin Company

Rated 5 out of 5 stars

Always a good service

Always a good service. Am pleased with my many purchases

December 11, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Greetings M Stewart,
We appreciate your business and support. We promise we will continue to work hard to earn and keep your trust. We wish you and your family the best of health!!!
Kind Regards,
The Good Vitamin Company team

Rated 2 out of 5 stars

Nothing wrong with the product or…

Nothing wrong with the product or delivery.
Problem with being pestered by phone calls trying to get repeat orders despite telling them I was not ready to place an order

December 9, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Paul Kirby,
We apologize for the inconvenience caused. We would like to inform you that we have marked your account status as DO NOT CALL and you can be rest assured that you won't be receiving calls from us hereafter.
We are glad that you liked our products and delivery services. We strive to provide quality products and excellent service. We look forward to serving you again.
Kind Regards,
The Good Vitamin Company team

Rated 5 out of 5 stars

Order delivered within a few days…

Order delivered within a few days without any problems.

December 5, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Ms Patricia Wilkes,
We are glad to hear that your order was delivered on time and that they were in perfect condition. Thank you for giving us the opportunity to serve you. We promise to continue to work hard to earn and keep your trust.
Kind Regards,
The Good Vitamin Company

Rated 5 out of 5 stars

good~~~!!!!!!!!!!

December 3, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Up Jojonayo,
Thank you for taking the time to review us. We promise we will continue to work hard to earn and keep your trust. We wish you and your family the best of health!!!
Kind Regards,
The Good Vitamin Company team

Rated 5 out of 5 stars
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear John Chun Lee,

We are glad to know that you liked our product and services. We strive to provide quality products and excellent service. We look forward to serving you again.

Kind Regards,
The Good Vitamin Company team

Rated 5 out of 5 stars
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Gerry FitzGerald,

Thank you for giving us the opportunity to serve you. We are glad to know that you liked our service. We appreciate your business and the confidence you have placed in us. We strive to provide quality products and excellent service. We look forward to serving you again.

Kind Regards,
The Good Vitamin Company team

Rated 5 out of 5 stars

Good service.

November 17, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Norman Woodcock,

Thank you for taking the time to review us. We promise we will continue to work hard to earn and keep your trust. We wish you and your family the best of health!!!

Kind Regards,
The Good Vitamin Company team

Rated 3 out of 5 stars

Disappointed

I’ve been a customer for many years and always pleased with my purchases, however the last few times things have changed with the ingredients and I’ve had to change what I buy, but this time not only have the capsules increased in size but 2 main ingredients have been omitted. I have decided now to look elsewhere for my vitamins 😟

November 16, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Lynda Rattenbury,

We are sorry to know that you are unhappy with the change in product formulation and size. As a company we always strive to provide the best product and services, so we take this as a valuable feedback and we will work on it. We wish you and your family the best of health!!!

Kind Regards,
The Good Vitamin Company team

Rated 5 out of 5 stars
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Mrs Ann Short,

We are glad to hear that your order was delivered on time and that they were in perfect condition. Thank you for giving us the opportunity to serve you. We appreciate your business and support. We promise to continue to work hard to earn and keep your trust.

Kind Regards,
The Good Vitamin Company

Rated 5 out of 5 stars

Super service and easy to order all at…

Super service and easy to order all at a very reasonable price for such a good product

November 14, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Linda Buckland,
Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us. We strive to provide quality products and excellent service. We look forward to serving you again.

Kind Regards,
The Good Vitamin Company team

Rated 5 out of 5 stars

Good product.

November 6, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Juliet Hogg,
Thank you for taking the time to review us. We promise we will continue to work hard to earn and keep your trust. We wish you and your family the best of health!!!

Kind Regards,
The Good Vitamin Company team

Rated 5 out of 5 stars

Good service & value for money

I am very happy with this company. The order only took a couple of days. I also like The idea of getting voucher off codes on various products. Let's face it we all like to get a good bargain.
I have used this company for many years and can notice the they have only got better over the years.

November 2, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Susan A Chapman,
We are glad to hear that your order was delivered on time and that they were in perfect condition. We are happy to know that you are pleased with our discount vouchers. We appreciate your business and support. We promise to continue to work hard to earn and keep your trust.
Kind Regards,
The Good Vitamin Company

Rated 4 out of 5 stars

Have always had good service and very…

Have always had good service and very pleased with the product I use.

October 31, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Elaine Cordner,
We appreciate your business and support. We are glad to know that you like our products and service. As a company we always strive to provide the best experience for our customers. We wish you and your family the best of health!!!
Kind Regards,
The Good Vitamin Company team

Rated 5 out of 5 stars

From ordering to receiving was quick…

From ordering to receiving was quick and efficient

October 26, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Louise Baker,
Thank you for taking the time to review us. We promise we will continue to work hard to earn and keep your trust. We wish you and your family the best of health!!!
Kind Regards,
The Good Vitamin Company team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look