Cornwall Garden Shop Reviews 

201
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Emailed the supplier for delivery info & received NO reply! Products were delivered later than expected & seemed to be sitting with DHL for 3 days? When 2 x Cornis Oil were delivered they had... See more

Rated 5 out of 5 stars

Another order delivered with no problems, they had so many packets of bulbs and short on another, they refunded, I would have been happy with something of their choice. Really looking forward to sprin... See more

Rated 5 out of 5 stars

Great service! I ordered some Christmas lights online as I wanted to match some I already had, and these were a good price compared with other retailers. Dispatch was prompt, and was followed up wi... See more

Rated 5 out of 5 stars

Second year ordering a Xmas tree and both occasions have been very happy. We went for a bargain 6-9ft Nordmann Fir this year and it was delivered in 3 working days. A bigger tree than the previous yea... See more

Company details

  1. Garden Center

Written by the company

Family-run garden centres in the heart of Cornwall


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

201 reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(201)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Over and beyond!

Chris, went over and beyond in his service and hand delivered my mother’s vouchers to her as I had left it too late for them to be posted. Thanks Chris, excellent service!

March 7, 2024
Rated 1 out of 5 stars

No packing, Oil leaked everywhere

Emailed the supplier for delivery info & received NO reply!

Products were delivered later than expected & seemed to be sitting with DHL for 3 days?

When 2 x Cornis Oil were delivered they had leaked everywhere & were just put loose in a small DHL plastic bag, NO packaging whatsoever. The bag, delivery docket 2 bottles of oil & inside + outside of the bag were all covered in brown Cornis oil. The DHL driver also stated the oil had gone all over a box in his van so good luck to whoever receives that package.

I have contacted the supplier by email for rectification & I am awaiting their response?

October 26, 2023
Rated 5 out of 5 stars

Pleased I found Cornwall Gardens…

Another order delivered with no problems, they had so many packets of bulbs and short on another, they refunded, I would have been happy with something of their choice. Really looking forward to spring when my garden will be an abundance of colour. Their website tells you all about the items you are looking for in detail, I will soon be back, Really pleased I found Cornwall Gardens, will be dropping in when we holiday in the Duchy. 5* all the way guys, "Asta la vista"

October 19, 2023
Rated 5 out of 5 stars

Due to the heavy traffic at the moment…

Due to the heavy traffic at the moment around the A30, I ordered garden vouchers on line for a birthday gift. I was advised by Simon that some stock was going to come from Goonhavern and some from Chacewater which may take a day extra to get to me. Such a pleasure to talk to someone who is genuinely interested in customer service. The vouchers came all safe and as promised. Thank you.

August 9, 2023
Rated 5 out of 5 stars

Garden vouchers

The person I spoke to on the phone was very helpful as I wished to purchase a gift voucher for a friend. She suggested I could buy a nation one or an own one. I chose the national but was a bit peeved to find I had to pay £2.95 postage when I could have purchased a National one at my local garden centre in London. The voucher came after 5 days.

July 16, 2023
Rated 5 out of 5 stars

Delivery with great service…

The guy who delivered my items was extremely nice, pleasant. Great customer service 👍. I go to goonhavern when I can, but due to illness I struggle. It was so nice to get a delivery with a good service. Thank you so much

July 8, 2023

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