I wanted to cancel my membership and spoke on the live chat with King. He was able to resolve my issue efficiently, I then received an email from the escalation team to confirm cancellation and refund... See more
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See what reviewers are saying
Scammers I went to order an ipad and got redirected to this scam site, and they signed me up to a subscription i never wanted. Customer service say they cant refund, complete farce what theyre doi... See more
I became a member by mistake, discovered it when my account was withdrawn. Contacted them and they promised to send the money back. Must say that is good treatment of customers.
The team is always helpful and attends to queries urgently. Their customer service is the best and they put people first, try them and you will not be disappointed. Keep up the good work team ;).
Hasn’t replied to negative reviews
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Thank you escalation team for swift…
Thank you escalation team for swift response as I await my account being credited.. thank you Raj
Nela was helpful
Satisfied with Nela she was helpful for refunding my money.
Nela was helpful
I made a mistake
I made a mistake. But they're super supportive in helping fix it.
Customer service is great
My request was taken into consideration
I became a member by mistake
I became a member by mistake, discovered it
when my account was withdrawn.
Contacted them and they promised to send the money
back.
Must say that is good treatment of customers.
They were understanding and patient…
They were understanding and patient throughout the process
Issue being handled
Issue being handled, helpful support Elsa reached out to assist
The support team is super responsive
The person that helped was very helpful…
The person that helped was very helpful with the whole refund issue.
I had instant respond from the…
I had instant respond from the management and I and I am happy to be at their service .
Everything was great to be honest
Everything was great to be honest .
I love the consistency with the date of deduction. And Jamal has been of great help
I was very pleased with the way Jamal…
I was very pleased with the way Jamal handled the problem promptly.
Very helpful
Very helpful after mistakenly signing up to a membership scheme
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