Quick delivery service. Unfortunately after 2nd use the handle wouldn’t come passed level 1. Emailed Go Places on Monday, attaching a foto of issue. The rep said I could return and get a full... See more
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Go Places is an online luggage retailer that actually loves talking to customers! Not sure about which size suitcase to purchase? Unsure about whether you should purchase a soft-sided or hard-side cabin case? Want to check how quickly we can deliver an order? Give us a call! You can contact us on 01403 713332 Monday – Friday 9:00am until 5:00pm. If we’re busy on the phone, then please leave a message and we’ll come back you as soon as possible.
Contact info
St. Christopher's Yard, 26 Star Road, Partridge Green, West Sussex, RH13 8RA, Horsham, United Kingdom
- 01403 713332
- sales@goplaces.co.uk
- goplaces.co.uk
Replied to 57% of negative reviews
Typically replies within 24 hours
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We can’t wait for our holiday now!
Suitcases received the next day as promised. They were very well packaged & exactly as shown on the website.
Really efficient service and very happy…
Really efficient service and very happy with my purchase
Fab customer service; great priced suitcase.
Ordered a well priced 4 wheel suitcase on their website. Unfortunately the 2 wheel version was delivered. I emailed the company that evening, and the next morning one of the Go Places staff called me to rectify the situation. They got the actual one delivered and collected the one I didn’t want. Such helpful, efficient service!
Lovely product, my wife's been gushing over it, fits perfectly for the purpose she needed it for.
Prompt delivery and in good condition.
Delivery was swift and my suitcases…
Delivery was swift and my suitcases came undamaged
Samsonite Magnum Eco Large
Ordered 2 Samsonite Magnum ECO 75cm 4-Wheel Large Suitcases in forest green. Pleased with the price. Delivered within a couple of days of placing the order and well packaged. Would definitely order from this company in the future.
Prompt delivery and packed very well
Prompt delivery and packed very well. No damage to suitcase.
Delivery is excellent and their customer service is excellent too
What i ordered is what I got and their customer service is excellent
Second time buying a Samsonite case and…
Second time buying a Samsonite case and again, no issues. Sent promptly, good website.
3rd time of ordering from Go Places.
3rd time of ordering from Go Places.
Every time ,great value ,great service .And delivery free next day .Very pleased customer.
3 large American Tourer Suitcases!
Found these quality suitcases online at a good price and quick delivery. Everything was as sold. Perfect!!
It does exactly what it says on the…
It does exactly what it says on the tin.
Carefully packaged.
Delivery next day.
Quality brand new.
Samsonite nothing better.
Excellent value for money.
Highly recommend 5*+.
I never received the item as I was out…
I never received the item as I was out of station but I have shared my neighbour details in advance which was ignored multiple times by delivery providers
First Class customer service
This was my second purchase of Samsonite cases. When I received my second order there was an issue with the case, I contact the company by phone and spoke to I believe Liam?
Liam asked me to supply him some images and replied promptly with an apology.
Issue was resolved in a timely manner and I would definitely recommend Go Places to anyone interested in making a purchase.
Customer service aftercare is how companies should be measured and Go Places definitely achieved this 100%
Thank you.
Excellent company to buy from.
Excellent company to buy from.
Problem with case lock,
Replacment sent next day no problem thank you
Great service
easy website, very competitive pricing. Luggage arrived within 4 days, well packaged.
Samsonite Suitcase
Next day delivery for my suitcase. Would recommend. I have ordered several times from this website.
Great customer service and efficient delivery.
I had some queries about a product which were dealt with professionally and efficiently. I ended up placing my order a little after the cut off for next day delivery and they still managed to despatch same day. Liam dealt with my query and also proactively updated me that they managed to get the shipment out, it was a nice personal touch. Would use 'Go Places' again in the future.
Promptness
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