Goprogarden Reviews 227

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 3 out of 5 stars

I want to give an honest opinion. Im a 61years old woman who is challenged by techonology and how some things work. My grand daughter used my phone, inserted my details without my knowledge. I onl... See more

Rated 4 out of 5 stars

I am really grateful for the agent Josh. He took my case seriously and refunded me my money back. It clears to be a misunderstanding with GoPro garden and me. I am not happy about what happened but th... See more

Rated 5 out of 5 stars

I had a man called Curtis who understood my situation and has decided to refund my money which is fantastic thank you so much


Contact info

4.1

Great

TrustScore 4 out of 5

227 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Fraud!!!!

I got a charge from their shop without even getting on their site! I demand explanations and a refund NOW

April 22, 2024
Unprompted review
Goprogarden logo

Reply from Goprogarden

Hi Stratos,

Thank you for taking the time to share your experience.

Kindly share more details about your experience in order to investigate further.

Please we are not a fraud and our contract has a zero-tolerance against any fraudulent activity because your trust is vital to us.

Our system usually works by creating an account only after a user signs up and completes registration upon accepting the terms and conditions.

Alternatively, you reach out to us via email: support@goprogarden.com with more details to further assist you.

Kind Regards,
Goprogarden

Rated 4 out of 5 stars

Customer service is great

Customer service is great any issues are addressed an dealt with in a reasonable manner thankyou

April 12, 2024
Unprompted review
Goprogarden logo

Reply from Goprogarden

Dear Adam,

We're happy to hear that your issue was rectified to your satisfaction.

We look forward to serving you again!

Thank you,

Kind Regards,
Goprogarden

Rated 1 out of 5 stars

Careful from this company it's just…

Careful from this company it's just trapped to take your money and get your card details to take more money from your account.

March 21, 2024
Unprompted review
Goprogarden logo

Reply from Goprogarden

Hi Rashell,

We'd love to help! To get started, you can reach out to our support team at support@goprogarden.com or live chat. We're available 24/7 and happy to assist.

Alternatively, if contacting support isn't convenient, providing your email address would allow us to locate your account directly and offer personalized assistance.

We're here to resolve this for you!

Regards,
Goprogarden

Rated 1 out of 5 stars

AVOID - Fraudsters

!!! FRAUD - avoid this company like your life depends on it.!!!

I ordered items through a Facebook advert and was instead signed up to this scam (and its sister company AllGoSports)

I have since had to raise a dispute with my bank to try to recover the £100 that they took from me.

February 21, 2024
Unprompted review
Goprogarden logo

Reply from Goprogarden

We appreciate your response. We are sincerely sorry to hear that you are not satisfied. We are not aware of any advert on Facebook or have associate with AllGoSports, we apologize about that.

We want to assure you that details about our membership are provided before and after your initial purchase, as well as through email communication. And you have the option to pause your membership.

Unfortunately, as no reference email was left by you, we have no way of contacting you. Please feel free to contact us via email or live chat if you require further assistance. Best regards.

Rated 5 out of 5 stars

I ordered wrong

I ordered wrong. And they said we will refund you. Thank you.

February 22, 2024
Unprompted review
Goprogarden logo

Reply from Goprogarden

We are sorry for any inconvenience caused. Our team has taken your request in charge and is being processed. We strive for customers satisfaction and appreciate your cooperation in resolving this issue.

Rated 1 out of 5 stars

It's a scam

It's a scam, scamming ba*#ards act as if they are selling ps5 but they are not. DO NOT SIGN UP AND DO NOT GIVE ANY DETAILS

January 16, 2024
Unprompted review
Rated 1 out of 5 stars

Do not trust goprogarden.com!

Do not trust goprogarden.com!

I saw an ad on facebook saying if i sign up then i can get this Millenium Falcon Lego set for £3 - i joined, and cancelled my membership so i wouldn't get charged anything more. A few days later i had another payment taken for £7. I went on online chat with them about this and they said "Due to terms and conditions etc etc".... which i said fine, thats fair enough as long as i'm still getting the Lego set. They said they don't know what i'm on about. I said thats how i came to join this website. So now i have £7 worth of credits in this account and the cheapest thing on the website is £41. I said to them "So you've pretty much conned me out of my money for nothing then" - to which their reply was "Sorry for any inconvenience". Absolute joke, but more fool me for falling for it.
Basically, do not trust this website!

December 24, 2023
Unprompted review
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