Gorailtravel Reviews 78

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making the planning process pleasant and productive. Many people highlight the excellent customer service, noting the personalized and understanding approach they received. The service provided is frequently described as outstanding, with consumers appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth handling of their holiday arrangements.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the helpfulness, knowledge, and... See more

Holidays

People report positive experiences with holidays, expressing excitement for their upcoming trips and... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight the responsiveness,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the promptness and... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently highlight the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our Swiss rail trip was canceled by a different company but we already had plane tickets and pre and post reservations. I found GoRailTravel and they were able to put together a wonderful trip itinera... See more

Rated 5 out of 5 stars

We were drawn to the rail tours and requested more information. Adam listened carefully, gave us options, and suggested the private driver tour for our small family group, which will allow us to be mo... See more

Rated 5 out of 5 stars

Adam was very helpful in planning our trip. He listened to what we wanted, provided an initial itinerary, and then followed up with us to tweak it. He was very responsive and timely in his communicati... See more

Rated 5 out of 5 stars

I found GRT by chance while trying to plan my vacation by myself. Having never been in Ireland or Europe there were so many things to consider. Luckily, I connected with Adam and my 21 day vacation is... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

78 reviews

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Rated 5 out of 5 stars

Right from first contact Peter was…

Right from first contact Peter was extremely helpful by listening to what I wanted to see and do in Scotland. He came upwith a perfect plan and explained it all in detail.
Loved the map and detailed itinerary. Can’t wait to go

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Responsive Agent

Peter has been great at adapting a trip agenda to my desires. He works quickly and always seems to be available to suit my schedule. I've enjoyed working with him.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

I loved working with Peter

I loved working with Peter - he was knowledgeable and extremely patient as he helped me create my dream trip to Scotland-can't wait to go!

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Adam Smith has been awesome!

I am in the planning stage of my dream trip to Wales and Scotland and Adam Smith with GoRailTours has been fantastic. He sent me a great itinerary, fully explained all the details and costs, and even made a very helpful video pairing a map with pictures of the areas and attractions as he walked us through the trip. He hopped on multiple calls to answer all my questions and make adjustments to ensure we LOVE our experience.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Working with Adam at Gorailtours was a…

Working with Adam at Gorailtours was a wonderful experience. Adam took great delight in helping up plan a "Bucket List" tour in the Scottish Highlands. Adam was truly excited we were excited about the choices he proposes. Will certainly recommend Adam and Gorailtours to friends and family!

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great personalized service!

We were drawn to the rail tours and requested more information. Adam listened carefully, gave us options, and suggested the private driver tour for our small family group, which will allow us to be mostly self-directed. He helped us design a trip that hit all the places we really wanted to go, plus recommended other activities we wouldn't have known about. He was very patient with all our changes and questions and provided more than enough detailed information for us to make decisions.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Adam did a great job of putting…

Adam did a great job of putting together a couple of itineraries for us. Our plans are on hold for now but we will reach out for more info when we are more definite about doing the trip. Thanks Adam!

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Peter was brilliant at helping us pull…

Peter was brilliant at helping us pull our trip together. We were specific about just going to Dublin, Dingle and Galway and he pulled together a great itinerary for us. Very patient and with some great pub and activity recommendations.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Adam Rocks

Adam did so amazing with us and booking the trip of our dreams 🙏🏼 thank you so much man! We can’t wait 😌

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Reservations made!

Peter with GoRail has been patient and responsive to the changing desires of three fickle females setting up an itinerary together. Just placed our deposit and looking forward to a great trip thanks to his efforts!

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Patience by Peter due to my difficulty…

Patience by Peter due to my difficulty accessing a computer to accurately sign up for my rail excursion. Appreciated the listening skills by peter to adjust my interest to the Cliffs of Moher. Excited now and so looking forward to this life long trip. Thank you Peter

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Feeling secure with GRT & Adam!

I found GRT by chance while trying to plan my vacation by myself. Having never been in Ireland or Europe there were so many things to consider. Luckily, I connected with Adam and my 21 day vacation is now planned. Adam has explained everything thoroughly, given his knowledgable advice and has been so easy to work with. I an looking forward to my trip!

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Ireland and Scotland tours

We worked with Peter for our first ever trip to Ireland and to Scotland. He was very conscientious and considerate of all our needs. We are older adults and cannot do a lot of touring and he made sure we had good accommodations, but will also get to see the sites we want to see both in Ireland and Scotland . He did not get annoyed when we had to make changes. He was very personable and patient also.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Our Travel Specialist Peter at GoRailTours was super helpful designing a custom trip through Scotland to meet our sightseeing goals and budget!

Our Travel Specialist Peter at Gorailtours was incredibly helpful and patient with us as we explored multiple options for our upcoming trip to Scotland. His local knowledge and expertise really made a difference whenever we had questions. Peter had no problem adjusting our itinerary over the course of our joint planning calls as we sought just the right mix of hotels, events and transportation transfers to meet our sightseeing goals and budget.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Book with Peter

Peter took a lot of initiative and very quickly put together an epic itenerary with everything I needed. Super quick, straight forward, and attentive. I can't wait for my trip, so far everything has been smooth as butter.

December 22, 2025
Unprompted review

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