GoSimpleTax Reviews 2,764

Compared to completing this directly into the HMRC website this platform is brilliant and intuitive to use. It is very well supported by the Chatbot, and when a human response was required to a more complex query, I received a prompt and clear response. After a few years of unfortunate experiences with Tax Consultants, I found this platform brilliant and highly recommend it.

I have been using GST for about 10 years now and their name is accurate if a bit of a mouthful. They have managed to make doing the Self Assessment and submitting one's return simple. I am remembered accurately from year to year and it is still possible to contact a real human being and one who can give immediate, intelligent support. So why only 4 stars. Because there is now a chat button which could become a bot and because my experience of newish companies which do well is that they can lower their standards/become more expensive very easily (this one has already put its prices up more than I expected). So my advice is use this outfit but keep a wary eye out for the contraction of direct human contact and for the inflation of your costs.

So glad I found GoSimpleTax. So user friendly and quick to use . Second year using it and I will definitely use again next year

Easy to use. Helpful staff. Kudos to Zak for being so patient

simple to access and very easy to understand with help online and useful links

GoSimpleTax is extremely easy to use and their online help is quick and helpful. Messaging questions or asking for help are responded by their team almost immediate. I have been using this online tax filing tool for the past 7 years and so far, had no issues at all. I would highly recommend them.

I have used GoSimpleTax for a couple of years now and am very pleased with it.

Easy and convenient to fill out your return and upload it to HMRC. It's cut out a lot of the stress for me.

Easy to sign up to and use with limited time and knowledge, super helpful chat function. As a non-UK resident this made it possible to do something I couldn't do via the HMRC site which was amazing.

Totally recommend! I had to switch to new software this year after Taxfiler abandoned all! Last minute panic to find an alternate and very happy I found Go Simple Tax. I could pay for 2 submissions (me and wife’s) which made easier and copy duplicate data between returns. The site was intuitive enough to use and has a lot of help tags etc. The ‘coconut’ help bot needs a bit of work, but fortunately I didn’t need much support. Thank you!!

I had a problem submitting my return. I sent an email to support and Mike got back very quickly. He liaised with his technical support team and resolved the problem extremely quickly. It was a small error on our part and once corrected, the submission was sent without a hitch.

Thank you Mike & Team.

Simple and speedy - thank you

Very good experience overall. Only annoyance was that it didn't load the correct form for the new tax return, which was confusing. Other than that, really user friendly.

Unable to submit due to software coding error and circular fault and unable to contact anyone whilst submitting beyond an AI helper. However, Zak from GST promptly dealt with my issue and was quick to solve.

I am a non-resident owning a small property in the UK for which I receive rental income. As a non-resident Go Simple Tax has made my tax returns very easy for a number of years. Before using their services and doing it myself it was a time consuming and very frustrating exercise. I would certainly recommend Go Simple Tax for non-residents having to submit UK returns. The fee is well worth it.

fairly easy to use and the support team were quick and helpful . ( I am old and dyslexic)

Used GoSimple to help me file my first return as a sole trader, accessed via a Which? discount.

Forms and format all extremely clear. Online advice available if you get stuck. Lots of helpful pop-up boxes in the form itself to help you remember what to include in which sections.

As I didn't want to risk making any rookie mistakes as a first time sole trader filer, I found this app and tool very powerful and excellent value for money.

I have found GoSimpleTax easy to use. It makes the whole process of filling my tax returns very simple and hassle free.

Problems with final submission due to HMRC not handling middle names properly, and confusion between Government Gateway ID and HMRC ID.
Support team were prompt and helpful.