GoSimpleTax Reviews 2,766

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service incredibly easy and straightforward to use, making the tax return process much simpler and less stressful. Many appreciate the intuitive interface and helpful features, such as the ability to copy data from previous years and clear guidance within the forms. The customer service is frequently praised for being prompt, efficient, and very helpful, especially for those needing assistance with specific queries or non-resident tax situations. However, some customers also noted that the website's interface could be more modern and that the software can sometimes be slow or clunky. A few other people also felt that the help section was poorly laid out or that customer support responses didn't always directly address their specific questions, especially for beginners.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the software and web version... See more

Website

People report ambiguous experiences with the website, with many finding it easy to use, intuitive, and... See more

Service

Users describe positive interactions with service, highlighting its helpfulness and efficiency in simplifying... See more

Customer service

Customers had positive experiences with customer service, often describing it as quick, helpful, and... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the quick and helpful customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simple, cleat and reliable to use for landlords self assessment tax return when living overseas. This is my 3rd year of using it. It saves, totals and keeps all the data while you are completing the r... See more

Company replied

Rated 5 out of 5 stars

As always, very easy to complete the tax return via the Gosimple tax portal and submit to HRMC, good hints too. One suggestion would be to change the colour coding from red and green for those of us... See more

Company replied

Rated 5 out of 5 stars

Incredibly easy to use the web version. Struggled on the mobile but when I contacted the support line the staff were so quick to respond. I would highly recommend to register your self assessment and... See more

Company replied

Rated 5 out of 5 stars

I live in Aus and was late with return not understanding I need to account for only house in the UK even though not investment … also had a half of the financial year in England without income. As hal... See more

Company replied


Company details

  1. Tax Preparation Software
  2. Software Company
  3. Tax Preparation
  4. Tax Preparation Service

Written by the company

HMRC recognised, GoSimpleTax is an easy and accurate way to calculate and submit your self-assessment tax return. GoSimpleTax performs hundreds of double checks, and lets you know which savings you may qualify for. Enter any relevant income & expenses into GoSimpleTax, and the software will highlight any issues or errors, to help ensure your tax return is 100% accurate. When ready, click submit to directly file your return to HMRC.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Easy to use tax filing process

I have found GoSimpleTax easy to use. It makes the whole process of filling my tax returns very simple and hassle free.

November 14, 2025
Unprompted review
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Reply from GoSimpleTax

Thank you for your review Ben and we're pleased you found it straightforward.

Rated 4 out of 5 stars

Problems with final submission due to…

Problems with final submission due to HMRC not handling middle names properly, and confusion between Government Gateway ID and HMRC ID.
Support team were prompt and helpful.

January 22, 2026
Unprompted review
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Reply from GoSimpleTax

Thanks for the review David, pleased we were able to help you get your tax return filed.

Rated 5 out of 5 stars

It makes the whole process of tax…

It makes the whole process of tax return much less stressful and bearable .
I like the support team , they are helpful and efficient .

January 22, 2026
Unprompted review
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Reply from GoSimpleTax

Thanks for the review Shirley and will pass your comments onto the support team!

Rated 5 out of 5 stars

Great for expats

As a British expat this makes life so much easier. Great interface and super easy to file your UK tax return. I like the fact I can also copy data to my wife’s tax return for co-owned and rented properties. Makes it a lot quicker.

January 10, 2026
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Reply from GoSimpleTax

Many thanks for leaving us this review, I'm glad we were able to help submit your Self Assessment tax returns! - AG

Rated 4 out of 5 stars

No more accountants excessive fees yay

My first time doing my own self assessment for paye and landlord income. Did my own and a family member. My accountant was shocked when I told him that I didn’t need his services. Saved a lot on fees and learned more about my own taxes

January 9, 2026
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Reply from GoSimpleTax

Thanks for the review, Dave! I'm glad we could help - AG

Rated 5 out of 5 stars

Straight forward.

easy to use, and the email support was very efficient.

January 8, 2026
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Reply from GoSimpleTax

Thanks for the review Rosemarie, and we're pleased you found the software easy to use and support useful.

Rated 5 out of 5 stars

Helpful and patient with queries.

The staff were very helpful when I had a problem and responded quickly. This was all done by email and I would have preferred to talk to someone. Nevertheless the service was good and the staff were patient with my lack of understanding.

January 9, 2026
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Reply from GoSimpleTax

Thank you for your review Joan, and pleased that you got the support you needed, albeit online.

Rated 5 out of 5 stars

Very helpful app

Very helpful app that has made SA102M return very straightforward to fill in. Being able to submit it straight to HMRC through the app is great.

December 2, 2025
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Reply from GoSimpleTax

Many thanks for the review, I'm glad we could help you file your Self Assessment tax return - AG

Rated 5 out of 5 stars

Easy and intuitive interface for your tax return

I have been using Simple Tax for around 8 years to file my tax return. It is intuitive and easy to use interface. The option to copy pages from one year into the next coming year is helpful and speeds up the process when your income sources remain the same year on year. Filing to HMRC is also easy and effective especially for those of us who are non residents.

January 9, 2026
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Reply from GoSimpleTax

Thank you for your review, and we very pleased you have found the software so useful for such a long time.

Rated 5 out of 5 stars

Easy to use

Easy to use - no drama service for tax returns. have used it for many years. Like it alot.

January 10, 2026
Unprompted review
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Reply from GoSimpleTax

Thank you for your review Robin, great to have you on board as a long term customer!

Rated 5 out of 5 stars

Easy to use

Easy to use - guides you through the process and allows you to submit your earnings and expenses easily and ensure that you are not missing anything.

January 10, 2026
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Reply from GoSimpleTax

Thanks for your review Suzy, happy you found the software so useful.

Rated 5 out of 5 stars

Not to taxing

i started using go simple tax last year but his is my first submission it was a couple of clicks of the mouse all done avoiding all the silly questions on hmrc site

January 10, 2026
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Reply from GoSimpleTax

Thanks for your review Paul, pleased you found it so easy to use.

Rated 5 out of 5 stars

Taking the stress out of tax

This company does exactly what their title says - they make the whole process of the tax return simple (as it can be at least). Recommended.

January 2, 2026
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Reply from GoSimpleTax

Thank you for your review Rachel and pleased that the software makes tax returns simple for you, as we intended!

Rated 5 out of 5 stars

Used it twice, no hitches so far.

I've used the software to prepare myself asssement two years on the trot. No problems. It allows you to enter all the data and checkout the consequences before submitting the data to HMRC. Also has better explainers than the tax form.

October 23, 2025
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Reply from GoSimpleTax

thanks for your review William and we're happy that the software is helping you with your returns.

Rated 5 out of 5 stars

Self assessmemt

Made my self assessment very easy to complete and had excellent online support to help when required.

January 9, 2026
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Reply from GoSimpleTax

Thanks for your review Dave and pleased the team were able to assist you so well.

Rated 5 out of 5 stars

Easy to use, thank you

This is now the third year I have used you and it is all working well.

January 9, 2026
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Reply from GoSimpleTax

Thank you for your kind review Robert and good to have you on board as a regular customer.

Rated 1 out of 5 stars

Ridiculously slow and clunky software…

Ridiculously slow and clunky software and difficult to navigate from one page to the next. Why partnerships can't be dealt with via the .gov gateway I have no idea.

January 9, 2026
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Reply from GoSimpleTax

Hello Julian, we're sorry you didn't have a good experience yesterday, but we're pleased you managed to file your return with HMRC.

Rated 5 out of 5 stars

Good support and explanations.

The help pages and, most of all, the guidance available on YouTube offer great help in completing some of these more complex tax return forms.

January 9, 2026
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Reply from GoSimpleTax

Thank you for your review Stefan and glad you found the help you needed.

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