Zeal Reviews 438

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Zeal are super responsive and my latest experience with them involved their aftercare. I had reason to ask for further advice relative to the advice I’d received and paid for four years previously. An... See more

Rated 5 out of 5 stars

Mathew my case manager and all the other Zeal staff I dealt with were extremely clear and professional and delivered what they said they would. They were patient and explained everything along the way... See more

Rated 5 out of 5 stars

I came across Zeal Tax advisors almost by chance. My second lucky break was having Thomas Pullen as my case manager. From our first telephone conversation Thomas was super helpful and explained the co... See more

Company replied

Rated 5 out of 5 stars

We made a claim a few years back with the help of HJR (now Zeal) and were really happy with every aspect of that. Now selling our business, we contacted Zeal just for some advice and got so much more.... See more

Company replied

Company details

  1. Tax Department
  2. Alternative Financial Service
  3. Tax Advisor

Written by the company

Wave goodbye to conventional tax advisors. Say hello to Zeal. Zeal are Chartered Tax Advisors who help business owners claim a specialist tax relief on the embedded fixtures found in and under their commercial properties. Items like electrical and heating systems, pipework, flooring, kitchens, bathrooms and more. On average we help owners save around £35,000 in tax - many even receive a cash tax rebate for tax they didn't know they had overpaid. Zeal work on a paid-by-results basis so there are no fixed or upfront fees. As members of the Chartered Institute of Taxation, our team have many years of experience in capital allowances and our process is fully compliant with HMRC guidelines. We have claimed back millions of pounds in tax for business property owners and are proud of our 100% success rate on HMRC submitted claims. We offer an excellent aftercare service and are here as long as you need us to give you support in applying your savings to future tax payments. For more visit www.gozeal.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

438 reviews

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1-star

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent service, easy with not hitches

At first I was a bit sceptical about going ahead with my enquiry with Gozeal . How wrong was I. Jay Hogan made the whole experience so easy, he explained the process from beginning to end and walked us through it. They do exactly what it says on the "tin".
Would recommend them.

October 21, 2024
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Reply from Zeal

Thanks Don for the 5* review!

Rated 5 out of 5 stars

Don't miss the boat...

I have to admit that if I hadn't already heard from my brother about the right to claim back embedded capital allowances on my holidays lets, I would have been totally sceptical. Talked to Matthew Heavyside at GoZeal, who made the process so simple and has saved us thousands of pounds on future tax bills. Hugely helpful in the current climate (and holiday lets will no longer be eligible for this after next April so I'm very relieved that we have this all sorted now).

October 3, 2024
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Reply from Zeal

So glad we could help Ann, thanks for completing your tax relief claim with us!

Rated 5 out of 5 stars

Fast

Fast, efficient and professional service. Would highly recommend Zeal to any business.

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

1st Class Service

Jay has been great throughout this process, guiding my client through the opportunity of claiming back the Capital Allowances on a recent property purchase, working closely with their accountants to secure a fantastic outcome for the client. Highly recommended.

August 27, 2024
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Reply from Zeal

Thank you for the 5* review Gavin, always happy to help!

Rated 1 out of 5 stars

Further on from my complaint this…

Further on from my complaint this company is now threatening court and only given me 7 days to respond even though we’ve been away for 10 days

Be very careful before using this company i strongly agree with the other warning reviews and which I had taken their advice and never got involved with them.
Even now after I complained they are still more interested in receiving their money than being supportive.
Avoid like the plague

August 21, 2024
Unprompted review
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Reply from Zeal

Hi Julie,

We are genuinely sorry to hear that you feel this way, as it is never our intention to cause distress or frustration to any of our clients. One of the Directors has reached out to you several times both before and after your initial review was left.

We understand that you have been away, and sincerely apologise if this caused any inconvenience. We would like to assure you that we are more than willing to discuss this matter further and explore any possible resolutions.

Our primary goal is to ensure all our clients are satisfied with the services we provide, and we regret that your experience has been anything less than positive. We would appreciate the opportunity to resolve your concerns directly. Please feel free to contact us at your earliest convenience so that we can work towards a solution. Our team will try reaching out to you again too.

Thank you once again for your feedback. We value all input as it helps us improve our services and client relationships.

Rated 2 out of 5 stars

You could end up gaining, but you may end up losing a lot more. Be very careful.

If your business makes over the threshold (£85,000), then you will benefit from this, even though Zeal take more than a third of what you are projected to be paid. If your business does not earn over the threshold, then do not use their "services" at all, because you won't see any benefit for years, perhaps not at all. So to recap, if you are classed as a large business, go for it. Small business of 4 employees or less? Don't bother, because you won't see any benefit for a long time, if at all, and you could end up in debt as a result.

August 17, 2023
Unprompted review
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Reply from Zeal

Dear ‘Denholm’,

We recently reached out to you asking for further information as to why you feel your capital allowances claim was not beneficial. We unfortunately did not receive a response and have therefore been unable to contact you.

Firstly, I wanted to clarify that the VAT threshold of £85,000 (mentioned above) has no relevance on a capital allowances claim. There is no minimum threshold of any kind to make this tax relief claim. We help countless small businesses every year better their tax position by claiming missed tax relief.

Many of our clients fall below your aforementioned ‘threshold’, and achieve an extremely beneficial result with Zeal – obtaining thousands of pounds in valuable tax savings. In most cases we also secure a cash repayment for clients. This typically covers our fee and provides the client with a cash sum, as well as future tax savings. If you were not up to date with tax payments, savings generated would have instead been offset against outstanding payments, significantly reducing your HMRC debt.

Zeal are transparent about our fees and don’t proceed with a claim unless the tax benefit for our client outweighs the cost of our service. Our fees are based on a small % of the allowances we identify (not the projected tax savings amount), and are clearly outlined in bespoke proposals sent to each and every client.

If you would like to discuss your claim in more detail or have any questions regarding the outcome of your claim, please don't hesitate reach out to us on hello@gozeal.co.uk.

Rated 5 out of 5 stars

Capital Tax Relief

Our Zeal lead person made sure we completely understood the process and the due diligence required. Any questions we posed were answered confidently and competently. Excellent service!!

August 2, 2024
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Reply from Zeal

Thank you for the 5* review Jeremy!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great communication throughout, professional and courteous at all times.

July 30, 2024
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Reply from Zeal

Thank you for the review Rebecca :)

Rated 5 out of 5 stars

Great ongoing support

We made a claim a few years back with the help of HJR (now Zeal) and were really happy with every aspect of that. Now selling our business, we contacted Zeal just for some advice and got so much more. Matt couldn't have been more helpful, liaising with our accountant and solicitor at no additional charge and turning what could have been difficult into an easy, stress free process. Huge thanks.

July 17, 2024
Unprompted review
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Reply from Zeal

Thanks for taking the time to leave a review Kate. Glad we could make this process stress free for you!

Rated 5 out of 5 stars

Great service

Great service, everything was explained in detail and easy to understand what they were doing.

June 11, 2024
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Reply from Zeal

Thank you for sharing your experience with Zeal Andrew!

Rated 5 out of 5 stars

When I received a call from Jack at…

When I received a call from Jack at zeal , I thought it was just a scam , but I am glad I went ahead with there help , they have saved my small struggling business a lot of money over the next few years, also put me in contact with an accountant named Marcus who was also very helpful , obviously there is a fee , but nothing compared to what they have saved me , I would certainly say to anyone if they get a call , don’t hesitate, you have nothing to lose .

June 5, 2024
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Reply from Zeal

Thanks for sharing your experience with Zeal :) So many business owners have the same dilemma but this genuine tax relief is available to businesses of all sizes - and most just don't know it! So pleased we could help you get such a good result.

Rated 5 out of 5 stars

wonderful…

Everyone was very helpful in getting our tax back

May 16, 2024
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Reply from Zeal

Thanks for taking the time to leave a review Pamela! Much appreciated :)

Rated 5 out of 5 stars

I dealt with Zeal (Matt Jeffery) who…

I dealt with Zeal (Matt Jeffery) who helped with me comlete the right HMRC forms for capital gains tax following a sale of a property.
Matt was excellent in the quality of his support and the timeliness. I thoroughly recommend Zeal and Matt without any reservations.
Thank you Matt for all your help.

April 9, 2024
Unprompted review
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Reply from Zeal

Thanks for taking the time to leave Zeal a 5* review Tim!

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