ZealReviews 

442
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and clear explanations, making the entire process smooth and understandable. The service provided is frequently described as exemplary, efficient, and professional, often exceeding expectations and delivering significant results. However, some people mentioned issues with the signing process, and problems with incorrect invoicing that required extensive back-and-forth to resolve.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, efficiency, and... See more

Service

People report positive experiences with service, often describing it as exemplary, professional, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's professionalism... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Zeal for Capital Allowances for 5 of our properties, and I cannot recommend Matt and the team more highly. From start to finish the service has been exemplary, and questions etc have alwa... See more

Rated 5 out of 5 stars

Process was very quick and easy. Comms were via email and telephone, in an easy to understand language, no financial jargon and the process was explained fully. No hesitation in using these guys aga... See more

Rated 5 out of 5 stars

Painless and ultimately profitable process from our side, even with our own delays in being able to obtain some necessary information. We'd certainly use Zeal again if needed. Thanks.

Company replied

Rated 5 out of 5 stars

Nothing was too much trouble, everyone was incredibly helpful and every question we had was answered promptly. We wouldn't hesitate recommending Zeal. Thank you very much for such a first class servic... See more


Company details

  1. Tax Department
  2. Alternative Financial Service
  3. Tax Advisor

Written by the company

Wave goodbye to conventional tax advisors. Say hello to Zeal. Zeal are Chartered Tax Advisors who help business owners claim a specialist tax relief on the embedded fixtures found in and under their commercial properties. Items like electrical and heating systems, pipework, flooring, kitchens, bathrooms and more. On average we help owners save around £35,000 in tax - many even receive a cash tax rebate for tax they didn't know they had overpaid. Zeal work on a paid-by-results basis so there are no fixed or upfront fees. As members of the Chartered Institute of Taxation, our team have many years of experience in capital allowances and our process is fully compliant with HMRC guidelines. We have claimed back millions of pounds in tax for business property owners and are proud of our 100% success rate on HMRC submitted claims. We offer an excellent aftercare service and are here as long as you need us to give you support in applying your savings to future tax payments. For more visit www.gozeal.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

442 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(442)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

when you get a call out of the Blue…

when you get a call out of the Blue saying the tax man owes you some money you think 'oh yea', but in this case it was Zeal, and they knew what they were talking about. I dealt with Thomas and he explained this specialist piece of tax legislation which most accountants miss, hey presto we were a lot better off with a rebate and lower tax for several years to come. The best bit is that Zeal are no win, no fee, taking a small percentage from what is owed to you and even this is tax deductible. Winner, winner, chicken dinner, thank you Zeal and thank you Thomas Pullen.

September 19, 2023
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Reply from Zeal

Thank you Byron for such a great review, I will be sure to pass this on to Thomas too!

Rated 5 out of 5 stars

Great Job

Zeal did a great job for us obtaining a capital allowances rebate covering the past few years. Tom was very helpful from start to finish and made the process as simple as possible.

August 2, 2023
Unprompted review
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Reply from Zeal

Thank you for leaving a review. Thomas will be thrilled you were pleased with the results.

Rated 5 out of 5 stars

Capital Allowance Claim

Conor and all the other members of the Zeal team we talked to were extremely helpful and explained in everyday terms exactly how the process of claiming our Embedded Capital Allowances Tax Relief would be made. We are delighted with the future tax saving outcome which exceeded Zeals initial estimate meaning we can look forward to many years of Tax Free income from our Furnished Holiday Let.
We would strongly recommend Zeals services as we found what we had expected to be a long and complicated procedure to be speedy, straightforward and carried out in a cheerful positive way. They couldn't have been more helpful from start to finish.

July 13, 2023
Unprompted review
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Reply from Zeal

Thank you for your kind words. Such a lovely review. We will pass it on to Conor who Im sure will be thrilled.

Rated 5 out of 5 stars

Capital Allowance Claim

I was referred to Zeal by my holiday letting agent for a Capital Allowance Claim. Everything was explained simply and they kept me informed at every step. The claim was made quickly and I am very happy with the result.
I would highly recommended their services and now plan to use them for my tax returns.

June 21, 2023
Zeal logo

Reply from Zeal

Great review - thanks for letting us know your feedback!

Rated 5 out of 5 stars

From my initial communication I found…

From my initial communication I found Keshia William to be very polite and lovely, and her advice was excellent, all my questions were answered promptly with patience and understanding. Keshia responded to all my emails and phone calls promptly and explained the methodology and process they use very clearly which other accountants and advisors I’ve spoken to have never been able to provide me with clear, confident advice that I needed to help my FHL. I couldn’t praise Keshia enough who’s information and advice were tailored to exactly what I required, I would definitely recommend this company if you want to see how they could you thousands in Capital Allowance claims, and filing the information with a 100% back up guaranteed to HMRC.

June 13, 2023
Unprompted review
Zeal logo

Reply from Zeal

Many thanks for your kind words. Keshia will be thrilled to hear you were pleased with the service and result.

Rated 5 out of 5 stars

Very Happy with Capital Allowance Claim

This company were recommended to us by our accountant to look into a Capital Allowance claim on our FHL portfolio. Our case manager was Thomas Pullen who was extremely professional and friendly, kept in touch throughout the process, explained everything as we went along, emailed all necessary reports etc and was more than happy to answer any questions we had.
The final report was extremely comprehensive and produced significant tax savings for us as well as a large rebate which more than covered their fee.
We would happily recommend Zeal Tax but would always advise to make sure you understand what is involved with Capital Allowance claims and seek the advice of your Accountant in the first instance.

May 24, 2023
Unprompted review
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Reply from Zeal

We'll be sure to pass your comments on to Thomas. He will be thrilled!

Rated 5 out of 5 stars

I was previously approchaed by 2…

I was previously approchaed by 2 different companies offering the same service, Zeal were fast and offered a very professional dervice throughout and delivered what they said they would.

May 11, 2023
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Reply from Zeal

Great review. Thanks for your kind words.

Rated 5 out of 5 stars

Honesty and accountability come first with Zeal

This Company are exactly what I require - effective, efficient, timely, honest and most importantly a pleasure to deal with! Financially I am now in a much better position thanks to the team at Zeal. Thank you!

April 1, 2023
Unprompted review
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Reply from Zeal

We're pleased you had a great result. Thanks for choosing to work with us and for the excellent review!

Rated 5 out of 5 stars

Listen to them, highly recommended

Sceptical at first as a Chartered Accountant, however, the team at Zeal explained their methodology very clearly and hand-held me through a very smooth process. Timely rebate of prior tax was a fantastic result, highly recommended

January 31, 2023
Unprompted review
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Reply from Zeal

Thanks for your review!

Rated 5 out of 5 stars

Zeal are very knowledgeable and the…

Zeal are very knowledgeable and the whole process went smoothly, saving me a lot of tax this year and in years to come. They are proactive and processed everything quickly.

March 9, 2023
Unprompted review
Zeal logo

Reply from Zeal

We're pleased to be able to help! Thanks so much for the review.

Rated 5 out of 5 stars

Very straightforward claim procedure…

Very straightforward claim procedure that went completely smoothly without a hitch. Chris and other staff were always easy to contact by phone if needed too.

February 23, 2023
Zeal logo

Reply from Zeal

Great review. We will be sure to pass your comments on to Chris and his team.

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