Grace Removals Group - Brisbane Reviews 223

TrustScore 4.5 out of 5

4.7

420 Sherbrooke Road, 4110 Willawong, Qld, AU


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Rated 5 out of 5 stars

Team was absolutely outstanding in supporting a complex logistics project. Exceptional customer service from Jazmine, great support from Ryan, and outstanding help from Eric in the Warehouse support... See more

Company replied

Rated 5 out of 5 stars

The team from Grace Removals were very professional, from the quote process to the finalisation of the Job. I can't thank Ryan, Raghawa and the crew enough, polite, organised, on time. Ryan the bra... See more

Company replied

Rated 5 out of 5 stars

We were extremely happy with the service provided by Grace Removals. They handled a large and complex business move for us, relocating around 80 computer setups along with office furniture over... See more

Company replied

Rated 5 out of 5 stars

Sean McNeilliey and his teams on the 21st-23rd of April were fantastic. Nothing we asked of them was too much. It was a big move from a ground floor to a 3rd storey in a tight lift and the boys were f... See more

Company replied


Company details

  1. Moving Company
  2. Logistics Service
  3. Shipping Service

Written by the company

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Contact info

  • 420 Sherbrooke Road, 4110, Willawong, Qld, Australia

  • 1300725991

4.7

Excellent

TrustScore 4.5 out of 5

223 reviews

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Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. Had a very slight hiccup at the start, but this was sorted in a prompt matter thanks to Jazmine. Dylan and his crew were absolutely fantastic and did everything in a professional manner and handled everything with care. Special thanks again to Jazmine, Ryan, Mark, Dylan and his crew. Thanks

May 15, 2025
Unprompted review
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Reply from Grace Removals Group - Brisbane

Dear Joanna,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 4 out of 5 stars

Demobilisation of Furniture Peel St, South Brisbane to our Head office storage dock 23 Graham St Milton

The team turned up on time, needed very little supervision. Before leaving premises made sure we did a walk through for any items missed. At the end where furniture is being stored, they stacked everything ensuring plenty of room to move ensuring easy access for our future projects to choose the furniture they need.

May 23, 2025
Unprompted review
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Reply from Grace Removals Group - Brisbane

Dear Leanne,

Thank you for taking the time to review our service. We appreciate your feedback.

Kind regards,

Rated 5 out of 5 stars

Extremely happy with service provide…

Extremely happy with service provide from start to finish. The packers and removals teams were fast and efficient and made the move so much easier. Would highly recommend Grace to anyone who is thinking of moving

May 28, 2025
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Reply from Grace Removals Group - Brisbane

Dear Wayne,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

We had a wonderful moving experience…

We had a wonderful moving experience with the team, and I can’t express how much we appreciated their professionalism, efficiency, and accommodating nature. Their attention to detail, care with our belongings for the move, and overall positive attitude made what can often be a stressful process feel smooth and seamless. It was clear they take great pride in their work, and it absolutely showed throughout the entire move. Shout to Jazmine and the team for the terrific support and for helping us with this exciting step towards transitioning to a new office space!

April 22, 2025
Unprompted review
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Reply from Grace Removals Group - Brisbane

Dear Kelleen,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Brisbane Team- March25 lead by Shaun

The Team that helped move us into our new office workspace were excellent. They were extremely helpful and very professional. The boys mde our move so much easier.

March 5, 2025
Unprompted review
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Reply from Grace Removals Group - Brisbane

Dear Robyn,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Very happy with handling of my goods…

Very happy with handling of my goods and communication with pick up and drop up. Will use again if move town.

May 17, 2025
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Reply from Grace Removals Group - Brisbane

Dear Candace,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Communication was excellent and accurate

Communication was excellent and accurate through the whole process of our move. All went to plan on time and delivered to budget. Supervisor Ryan in which I was dealing with was a pleasure to work with. Always responded to my calls within an acceptable time frame.

April 5, 2025
Unprompted review
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Reply from Grace Removals Group - Brisbane

Dear Robert,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The Grace team who looked after our office move

The Grace team who looked after our office move were absolutely fantastic! They were so friendly and professional and no job was too hard, they really went over and beyond our expectations!
Thank you Grace Removals Brisbane!
I will be highly recommending your service to all.

May 1, 2025
Unprompted review
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Reply from Grace Removals Group - Brisbane

Dear Lorraine,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Office Relocations

Great Experience. All teams were polite, professional and quick to adapt to our evolving project needs in a timely manner. Highly recommend.

April 1, 2025
Unprompted review
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Reply from Grace Removals Group - Brisbane

Dear Shasta,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Awesome Moving Experience

The service was excellent and very professional from start to finish. The team was friendly, efficient. I really appreciated their care and would gladly recommend them to others!

April 23, 2025
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Reply from Grace Removals Group - Brisbane

Dear Yosmer,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Relocation Crews - Amazing

Relocation Crews – AMAZING!
All of the teams from today 17/04/2025 and last month on 27-28/03/2025 were amazing, they were polite, friendly and very professional (absolute geniuses at playing Tetris!)
They were informative and helpful with anything we asked a real asset to your company!
would i recommend them ABSOLUTELY!

April 17, 2025
Unprompted review
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Reply from Grace Removals Group - Brisbane

Dear Charlotte,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The overall experience was very good

The overall experience was very good. The removalist guys were particularly friendly and nothing was a trouble to them

March 28, 2025
Unprompted review
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Reply from Grace Removals Group - Brisbane

Dear Mary,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Highly recommended and would use Grace Removals again.

Great work from the team, super-efficient and perfectly assembled the computers!

Highly recommended and would use Grace Removals again.

Lovely guys, very polite and helpful.

April 10, 2025
Unprompted review
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Reply from Grace Removals Group - Brisbane

Dear Hayley,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Excellent removal service

The supervisor for the job and the other staff were so lovely - they were polite, professional and couldnt do enough for us - would certainly use again if I require removal service.

April 9, 2025
Unprompted review
Grace Removals Group - Brisbane logo

Reply from Grace Removals Group - Brisbane

Dear Deborah

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The team did an incredible job on our…

The team did an incredible job on our project.

April 9, 2025
Unprompted review
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Reply from Grace Removals Group - Brisbane

Dear Jordano,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 4 out of 5 stars

Prompt service and friendly staff

Easy to deal with during the negotiation and booking phases. Staff that showed up to do the move where fantastic to deal with and dealt with everything quickly and easily. A few late additions of furniture/equipment to the move was handled without question. The guys were even willing to help with other items if we wanted them to.

March 28, 2025
Unprompted review
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Reply from Grace Removals Group - Brisbane

Dear Jay,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Great to Work With

The team were great, and really helpful. They packed everything up so quickly and efficiently and unpacked it the same. They were friendly and great to work with.

April 1, 2025
Unprompted review
Grace Removals Group - Brisbane logo

Reply from Grace Removals Group - Brisbane

Hi,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Professional and trustworthy service!

Had a great experience with the Grace crew moving our DTF printers to the new location.

It wasn’t an easy job — tight space and the printers had to go upstairs. DTF printers are delicate, so care was absolutely critical. The crew handled it with precision and professionalism.

They went above and beyond, and I’ll definitely be using Grace Solutions again for future moves.
5-star experience from me.

March 27, 2025
Unprompted review
Grace Removals Group - Brisbane logo

Reply from Grace Removals Group - Brisbane

Hi,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

I have moved internationally 3 times…

I have moved internationally 3 times with Grace. On all occasions my boxes and furniture showed up undamaged. Their staff were also easy to deal with and responded to emails quickly.

February 16, 2025
Grace Removals Group - Brisbane logo

Reply from Grace Removals Group - Brisbane

Dear Kelly,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Highly recommend the team at Grace!

Grace Removals was a pleasure to deal with from the initial conversation right through to when our office furniture was set up in our new office. They were polite, flexible to work with as there were a few challenges come our way on the day but the team dealt with it professionally and I would no doubt use the team again.

January 8, 2025
Unprompted review
Grace Removals Group - Brisbane logo

Reply from Grace Removals Group - Brisbane

Dear Kaityn,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

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