Grace Removals Group - Perth Reviews 308

Initial involvement with Grace sales consultant was very professional - She was very helpful and flexible - but all downhill from there. On the day of pickup, removal staff were rude, unprofessional and careless with my belongings. On arrival at my destination, boxes were squashed and ripped. Very disappointed with the whole experience. I would not recommend this company.

Only good. No effort too much and no breakages.

Wow such a brilliant experience with our uplift! Kerry was so helpful communicating with us about our booking. Jordan packed all our items and he was fast and fantastic. Then James and Unjah came and collected our belongings and they were amazing! They worked so hard and were super helpful with the whole process. Ensuring we filled our allocated space helping us pack extra items. I cannot rate them more highly. Thank you so much for your amazing work ethic and customer service could not recommend them more highly.
Thank you so much!
Amy & Errol

We moved from Australia to France in July. The packing team was incredibly efficient and professional. All our items arrived safely including a 55 inches TV! The delivery team in France was on time and also incredibly efficient and professional. No hesitation in recommending Grace.

Fantastic services given by all concerned
Right from the first phone call to the very and with the friendly, jovial delivery guys
THANK YOU FOR A FABULOUS SERVICE

We had excellent service from Grace Removals. All calls were answered or returned and questions answered. We were consistently kept in the loop. Our stuff arrived as planned. Highly recommended.

Damien and dabiel worked efficiency and

This was my second load household goods from Perth to Geelong. The freight schedule was fantastic and also pick up and delivery was wonderful. Everything was stress free from consultation, quotes and communication with Grace staff, whom were ways ready to help and polite. I most certainly recommend this company to move you.

A highly professional service from the initial quote to long term storage to final delivery. Couldn’t recommend Grace Removals more highly.

Grace has truly exceeded our expectations at every step of the process. From the initial interaction with the salesperson to the furniture pickups and communication during delivery, their service has been exceptional. We've entrusted them with our moves from Perth to Melbourne and back, and they have consistently delivered outstanding service.

What sets Grace apart is their attention to detail. They not only handled the transportation but also efficiently packed and collected our boxes once we finished unpacking smaller items like clothing and kitchenware.

Their comprehensive insurance options provided us with peace of mind throughout the process. While, on one occasion, some of our furniture suffered transit damage (which can happen), we were impressed by their swift acknowledgment of the issue. They promptly assigned a representative to guide us through the insurance process, ensuring we received a replacement for the damaged item.

One standout feature of Grace is their excellent communication. Their team members consistently kept us informed, a quality that my wife and I truly valued.

In sum, we have had an outstanding experience with Grace and wholeheartedly recommend their services to anyone in need of a reliable moving and relocation company

Great experience - on time, courteous and friendly on both ends. Excellent

Couldn't have had a better experience. Everyone I dealt with was so friendly and professional. Pick up and delivery happened exactly when advised. Delivery of 2nd hand boxes beforehand and offer of collection of those after was definitely not something I expected. Everything arrived undamaged, even stuff I probably could have packaged better. One very happy customer. 😀

Excellent service 11/10 rating. I would recommend them for efficient and polite service.

Made easy!
Everyone was extremely helpful to deal with and flexible
And the removalist nothing but respect for my belongings

Everyone was friendly and strive to help in difficult situations.

They never lost patience.

I appreciated everyone's input to make my move from WA to Victoria as smooth as possible.

Everyone was very efficient and reliable. They made my move so much easier.

Grace removals, are a top notch company for your move. They are supportive, friendly and professional. I have used them 3 times now and would recommend them over any other company

The service was first class form quote, prepack to pick up and delivery. The team went out of their way to help me on a very cold and wet day ensuring everything was kept dry from the elements.

Excellent professional service. From original quote to pick up and delivery, the way they pack electronics and furniture, etc. Good work team Grace.