Grace Removals Group - Perth Reviews 

333
TrustScore 5 out of 5

4.8

236 Berkshire Road, 6058 Forrestfield,, WA, AU


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Rated 5 out of 5 stars

Tane and Meihdi were sickkkkkkkkk as fkkkkkkk. Smashed through the removals, will have to see how it all rocks up but judging by their efficiency and effectiveness, everything should be rad. Will upda... See more

Company replied

Rated 5 out of 5 stars

Atul and his team did a fantastic job with our move. They followed all instructions carefully and handled what was a very large move with professionalism and efficiency. We were especially impres... See more

Company replied

Rated 3 out of 5 stars

Personally we had a stressful experience with Grace. Our movers arrived mid-day as they had a delivery before us. Grace lacked communication. Our move was an all day move, and we still spent driving... See more

Company replied

Rated 5 out of 5 stars

Grace did our removal when leaving the NT. A few months later needing to move under urgency Grace was an obvious choice. The level of professionalism and care is 2nd to none. Rob and his team arrived... See more

Company replied


Company details

  1. Moving Company
  2. Logistics Service
  3. Shipping Service

Written by the company

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Contact info

  • 236 Berkshire Road, 6058, Forrestfield,, WA, Australia

  • 1300725991

4.8

Excellent

TrustScore 5 out of 5

333 reviews

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4.8

All reviews

(333)

335 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and courteous service.received a professional service from…

We received a professional service from Grace. The staff were courteous, punctual, and respected our furniture and belongings, making sure to pack and unpack them with care.

August 23, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Beverley,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Grace is a reliable and efficient…

Grace is a reliable and efficient removal service company, would highly recommend to anyone looking for such removal services

July 14, 2024
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth


Dear Siew,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Fantastic company

Very happy with grace removerlists.
My consultant Jessica was fantastic very helpful from start to finish.
The guys that came to pick up furniture were amazing very professional.
Will use again .

July 22, 2024
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Leanne,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Packing was done quickly and…

Packing was done quickly and efficiently and there was a grandfather clock that needed particular care. All arrived intact and in a reasonable time and a reasonable price. So one very happy customer , thank you

July 4, 2024
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Penny,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Professional and respectful company!

In a very difficult and emotional situation, emptying and shipping a deceased family members home back to the UK, Grace removals were amazing! Professional, compassionate and respectful from start to finish.
They literally went above and beyond!
I highly recommend them, with no hesitation at all ! 5 out of 5 !

April 16, 2024
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Sarah,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Excellent communication and on time…

Excellent communication and on time delivery

June 30, 2024
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Reply from Grace Removals Group - Perth

Dear Edington,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Best priced and very efficient move

I had a small load of boxes to send to my son from Perth to Sydney. Grace was the best price and handled the job quickly and efficiently . The guys were great. This was our second move with Grace and probably won't even bother with other quotes next time.

June 20, 2024
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Reply from Grace Removals Group - Perth

Dear Julie,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

All our shipment arrived safely

All our shipment arrived safely.
Boxes delivered and unpacked carefully.
Thank you

June 13, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Maya,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Grace were so professional and…

Grace were so professional and helpful.I would recommend them to all people who are considering a removal

June 18, 2024
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Reply from Grace Removals Group - Perth

Dear Margaret,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

A good experience over a 4 day move

We downsized from a large home to an apartment over a four day period (2 days packing, 1 very long day moving things to our apartment and 1 day moving things to our storage unit.) There were unforeseen challenges but this was managed by everyone concerned. For doing a great job and resolving issues on the fly, I’d like to thank WA State Manager Rob Sims, Dan Schreuder, Kellie Nairn, as well as members of the removal team including Junior, Joao, Omar, Gabrielle, Jarrod and Jackie. I would use Grace again for any subsequent move.

June 10, 2024
Unprompted review
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Reply from Grace Removals Group - Perth

Dear CJ,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

MOVING ???think GRACE REMOVALS

From the start to finish Grace Removals were extremely efficient both in arranging the date, cost, packing and transporting my belongings to my new home. Not one item was broken due to the fantastic packing and labelling made directions where to put the boxes very easy. Thanks to Gary,Steely,and Luke and all the staff who set up the removal.

June 11, 2024
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Reply from Grace Removals Group - Perth

Dear Dorothy,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Moving interstate was a breeze with Grace Removals.

Moving interstate had been an stress-free experience with Grace. Communication was brilliant from start to finish. Every member of staff we encountered was respectful, engaging and well mannered. Staff gave advice within their scope, advised us of the ongoing support until they had collected the last empty, unpacked box. Grace have been an absolute pleasure to deal with and I would not hesitate to use them again and to recommend them to anyone else moving locally, interstate or internationally. Everyone treated our belongings with respect.

May 8, 2024
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Reply from Grace Removals Group - Perth

Dear Debbie,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Great service and excellent move

Great service and excellent move. Very quick and easy from Perth to Victoria!

May 27, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Dale and Roxy,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Second time we have used Grace Removals…

Second time we have used Grace Removals and once again a great service.
Reasonably priced, communication great and the team at the house were so friendly and helpful
Keep up the great work

May 25, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Delano,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 4 out of 5 stars

Grace team on the Sunshine Coast were…

Grace team on the Sunshine Coast were very helpful and easy to deal with.
My main issue is with the high cost of insurance that really increases the cost of the move and the inability to have a low value basic cover.
Their labels were very hard to remove, they stick on to every thing. I had the their team pack every box and did an amazing job with no issues l think they must have used a complete forest with the amount of paper used. All the furniture was also in plastic wrap. The Perth team were also very good and unloaded my goods with no major issues. Their team kept in contact throughout the process and will be collecting their boxes and packaging materials when requested.
I would be happy to use them in the future.

May 23, 2024
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Reply from Grace Removals Group - Perth

Dear Graham,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Outstanding service all round.

Outstanding service all round.

May 12, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Walter and Rene,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Amazing service. Can’t fault Grace

From quoting, to packing to unpacking, we can’t fault Grace at all. Daniel was expectational - very professional, helpful and had great communication. The 3 guys who loaded our container were amazing. They worked so hard and were very friendly. Same with the 2 guys on the other end. Lovely, up for a chat and were so understanding with 2 kids running around (they even ended up playing tag!) We would definitely use Grace again and will be recommending to friends and family. Thanks again

May 8, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Erin,

We’re glad you enjoyed moving with Grace. Thank you for providing us with feedback. Be sure to let us know if there’s anything we can do to make moving with Grace an even better experience.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

It was just easy for me to sit back n…

It was just easy for me to sit back n let your staff handle it all. They were very professional and quick n thorough. Couldn't have asked for a better crew even though 1 of them had problems with his phone dud to Optus outage!!

May 2, 2024
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Reply from Grace Removals Group - Perth

Dear Dianne,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Rated 3 out of 5 stars

People good, be careful about the quote

The subcontractors were good people. Effective and efficient.

I suggest you seek absolute clarity of what you have been quoted. Specifically how many people will turn up and for how long. I was quoted 18 hours, paid 18 hours and only received 12 hours. This is a massive profit margin and Grace wouldn’t budge because it was a ‘fixed quote’, and then they said it was about the cubic metres. I felt ripped off.

February 19, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Sam,

Thank you for taking the time to review our service. We appreciate your feedback.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Great moving with Grace

Our team of Carl, Winton and Liam were great! They were professional and nothing was too much trouble. I will be recommending Grace to family and friends.

April 10, 2024
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Natalie,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

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