Grace Removals Group - Perth Reviews 

333
TrustScore 5 out of 5

4.8

236 Berkshire Road, 6058 Forrestfield,, WA, AU


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Rated 5 out of 5 stars

Tane and Meihdi were sickkkkkkkkk as fkkkkkkk. Smashed through the removals, will have to see how it all rocks up but judging by their efficiency and effectiveness, everything should be rad. Will upda... See more

Company replied

Rated 5 out of 5 stars

Atul and his team did a fantastic job with our move. They followed all instructions carefully and handled what was a very large move with professionalism and efficiency. We were especially impres... See more

Company replied

Rated 3 out of 5 stars

Personally we had a stressful experience with Grace. Our movers arrived mid-day as they had a delivery before us. Grace lacked communication. Our move was an all day move, and we still spent driving... See more

Company replied

Rated 5 out of 5 stars

Grace did our removal when leaving the NT. A few months later needing to move under urgency Grace was an obvious choice. The level of professionalism and care is 2nd to none. Rob and his team arrived... See more

Company replied


Company details

  1. Moving Company
  2. Logistics Service
  3. Shipping Service

Written by the company

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Contact info

  • 236 Berkshire Road, 6058, Forrestfield,, WA, Australia

  • 1300725991

4.8

Excellent

TrustScore 5 out of 5

333 reviews

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4.8

All reviews

(333)

335 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast and cheap price

Fast, professional service and very cheap price compared to other companies. I have moved house many times and this is the first time I have been surprised by the professionalism and enthusiasm of this Grace company.
Thank you Grace Removal team. Choose Grace Removal and you won't have to worry about anything

April 3, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Lan Mai,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Move from Perth to Brisbane

Move from Perth to Brisbane was impeccable and hassle-free at both ends. Both managers and movers were very professional, courteous and friendly.

March 29, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear NARAYANASWAMY,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Perth to Adelaide

Quick, efficient and professional. Made our move from Perth to Adelaide easy. Would use again. 10/10

March 19, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Richard,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 4 out of 5 stars

Highly recommend

The move from Perth in Australia to Trieste in Italy went very smoothly thanks to Grace removal. From the start to the end organisation was easy and communication was very efficient. All the content of the container arrived in good order. We definitely would recommend Grace for a relocation and would use it again.

February 13, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Monika,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

I would highly recommend Grace for not…

I would highly recommend Grace for not only being promp & pleasant when I was getting a quote from Newcastle NSW, right down to packing up and more so the delivery, so prompt & nothing was a problem & they went beyond what they had to do on such a very very hot day.

February 1, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Suzzane,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 2 out of 5 stars

Disappointing Experience

Initial involvement with Grace sales consultant was very professional - She was very helpful and flexible - but all downhill from there. On the day of pickup, removal staff were rude, unprofessional and careless with my belongings. On arrival at my destination, boxes were squashed and ripped. Very disappointed with the whole experience. I would not recommend this company.

January 13, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Heather,

Thank you for getting in touch with us. We’re sorry to hear that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and Grace representative will be in touch with you to follow up.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Only good

Only good. No effort too much and no breakages.

January 5, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Stella,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Brilliant Experience

Wow such a brilliant experience with our uplift! Kerry was so helpful communicating with us about our booking. Jordan packed all our items and he was fast and fantastic. Then James and Unjah came and collected our belongings and they were amazing! They worked so hard and were super helpful with the whole process. Ensuring we filled our allocated space helping us pack extra items. I cannot rate them more highly. Thank you so much for your amazing work ethic and customer service could not recommend them more highly.
Thank you so much!
Amy & Errol

January 4, 2024
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Amy,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

We moved from Australia to France in…

We moved from Australia to France in July. The packing team was incredibly efficient and professional. All our items arrived safely including a 55 inches TV! The delivery team in France was on time and also incredibly efficient and professional. No hesitation in recommending Grace.

July 15, 2023
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Reply from Grace Removals Group - Perth

Dear Christophe and Madeleine,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Friendly service all the way with GRACE REMOVALS

Fantastic services given by all concerned
Right from the first phone call to the very and with the friendly, jovial delivery guys
THANK YOU FOR A FABULOUS SERVICE

November 29, 2023
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Wendy,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

We had excellent service from Grace…

We had excellent service from Grace Removals. All calls were answered or returned and questions answered. We were consistently kept in the loop. Our stuff arrived as planned. Highly recommended.

December 7, 2023
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Annarosa,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Catherine,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Perth To Geelong, No Stress

This was my second load household goods from Perth to Geelong. The freight schedule was fantastic and also pick up and delivery was wonderful. Everything was stress free from consultation, quotes and communication with Grace staff, whom were ways ready to help and polite. I most certainly recommend this company to move you.

November 3, 2023
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Ada,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

A highly professional service from the…

A highly professional service from the initial quote to long term storage to final delivery. Couldn’t recommend Grace Removals more highly.

November 7, 2023
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Mr Keith,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Grace has truly exceeded our expectations

Grace has truly exceeded our expectations at every step of the process. From the initial interaction with the salesperson to the furniture pickups and communication during delivery, their service has been exceptional. We've entrusted them with our moves from Perth to Melbourne and back, and they have consistently delivered outstanding service.

What sets Grace apart is their attention to detail. They not only handled the transportation but also efficiently packed and collected our boxes once we finished unpacking smaller items like clothing and kitchenware.

Their comprehensive insurance options provided us with peace of mind throughout the process. While, on one occasion, some of our furniture suffered transit damage (which can happen), we were impressed by their swift acknowledgment of the issue. They promptly assigned a representative to guide us through the insurance process, ensuring we received a replacement for the damaged item.

One standout feature of Grace is their excellent communication. Their team members consistently kept us informed, a quality that my wife and I truly valued.

In sum, we have had an outstanding experience with Grace and wholeheartedly recommend their services to anyone in need of a reliable moving and relocation company

October 23, 2023
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Tendai,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Great experience

Great experience - on time, courteous and friendly on both ends. Excellent

November 10, 2023
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Michael,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Couldn't have had a better experience

Couldn't have had a better experience. Everyone I dealt with was so friendly and professional. Pick up and delivery happened exactly when advised. Delivery of 2nd hand boxes beforehand and offer of collection of those after was definitely not something I expected. Everything arrived undamaged, even stuff I probably could have packaged better. One very happy customer. 😀

October 30, 2023
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Lauren,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Very professional

October 29, 2023
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear John,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Excellent service 11/10 rating

Excellent service 11/10 rating. I would recommend them for efficient and polite service.

October 25, 2023
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Yvette,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Made easy!

Made easy!
Everyone was extremely helpful to deal with and flexible
And the removalist nothing but respect for my belongings

October 4, 2023
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Sunnye,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

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