Grace Removals Group - Sunshine Coast Reviews 103

TrustScore 4.5 out of 5

4.6

25 Enterprise Street, 4556 Kunda Park, Qld, AU


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See what reviewers are saying

Rated 5 out of 5 stars

This is the third time I’ve used Grace in the last 6 years and every move (2 interstate) has been handled professionally and expertly without a hitch. Highly recommended.

Company replied

Rated 5 out of 5 stars

Firstly the moment you pick up the phone the reception staff are friendly and guide you through the process. The pickup and delivery staff were all careful with my furniture and place items where you... See more

Company replied

Rated 5 out of 5 stars

The prompt service and understanding of my needs. The team went above and beyond with organisation and dealing with others. Very impressed.

Company replied

Rated 5 out of 5 stars

We used Grace Removals 35 years ago and chose them again for our recent move from Canberra to the Sunshine Coast. They were very quick to respond to all communication. We stored our container with t... See more

Company replied


Company details

  1. Moving Company
  2. Logistics Service
  3. Shipping Service

Written by the company

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Contact info

  • 25 Enterprise Street, 4556, Kunda Park, Qld, Australia

  • 1300725991

4.6

Excellent

TrustScore 4.5 out of 5

103 reviews

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Rated 5 out of 5 stars

Great Experience

From the moment we had our house quoted through to the packer, removalist and finally moving in, the people involved could not have been more professional, helpful and through a stressful time very supportive. You have a great team.

March 13, 2025
Grace Removals Group - Sunshine Coast logo

Reply from Grace Removals Group - Sunshine Coast

Dear Lynda,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Grace removals were fabulous.

Grace removals were fabulous.
On time very professional and friendly. Super quick and very careful handling all our furniture.
Thankyou all very much.

November 15, 2024
Grace Removals Group - Sunshine Coast logo

Reply from Grace Removals Group - Sunshine Coast

Dear Petrina,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Beyond satisfied

Due to a previous bad experience with a different company I was anxious about moving Interstate this year. I sought three quotes and compared companies based on price, attention to detail and service promise. Although the quote from Grace was slightly higher, I chose them because every time I had a question it was answered promptly.
The move went seamlessly, our belongings are intact, the teams at both ends of the move were friendly, practical, and efficient. The follow up has been excellent.

November 2, 2024
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Reply from Grace Removals Group - Sunshine Coast

Dear Anita,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Fast delivery and good communication.

Fast delivery and good communication.
Would use Grace again and highly recommend.

October 19, 2024
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Reply from Grace Removals Group - Sunshine Coast

Dear Metta,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Best removal ever!

We had a great experience moving with the guys from Grace at Kunda Park. The price was sharpest of the four companies we engaged, packing materials were provided at no additional cost, and the team that did the uplift and delivery were outstanding, careful with our belongings and engaging. I would highly recommend Grace Removals Kunda Park!

October 17, 2024
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Reply from Grace Removals Group - Sunshine Coast

Dear Gary,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 4 out of 5 stars

Good communication

Good communication, well packed goods, very obliging and accommodating staff

September 24, 2024
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Reply from Grace Removals Group - Sunshine Coast

Dear John,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

From the initial quote to the very end…

From the initial quote to the very end , we could not fault the services, the work ethic and the way our contents were handled. Our vest moving experience ever. We would definitely use Grace again.

September 14, 2024
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Reply from Grace Removals Group - Sunshine Coast

Dear Paul and Margaret,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Makes Life easy

Have now used Grace Removals Sunshine Coast a couple of times.
Once again they were easy to deal with and super efficient.
It is so relaxing to have a company that comes in packs everything, loads it, stores it and returns as if it was there own furniture and belongings.

August 24, 2024
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Reply from Grace Removals Group - Sunshine Coast

Dear Fred,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Reliable

Reliable, professional and efficient

August 6, 2024
Unprompted review
Grace Removals Group - Sunshine Coast logo

Reply from Grace Removals Group - Sunshine Coast

Dear Craig,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Very efficient

Very prompt, polite, quick and efficient service.

July 17, 2024
Unprompted review
Grace Removals Group - Sunshine Coast logo

Reply from Grace Removals Group - Sunshine Coast

Dear Stan,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 4 out of 5 stars

The team were professional,caring and…

The team were professional,caring and informative. Both the removal day and the moving in day were wet but the boys maintained a positive attitude and did a good job.
I have to mention that on the removal day,25 April, Michael found himself packing on his own due to staffing issues. He was like a whirling dervish and everything got packed well and with a great attitude. Great image for your company, Must also mention your Leading hand Peter who held the whole procedure together both at the packing stage and the delivery and unpacking point. Well done both.

July 5, 2024
Unprompted review
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Reply from Grace Removals Group - Sunshine Coast

Dear John,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Having not moved for 20years….our…

Having not moved for 20years….our experience with Grace Brothers was amazing. Right from the initial enquiring, the people, the advice and help was simply the best. Nothing was too hard for the team. Everyone who we had contact with had the same authentic willingness to assist. Grace made our monumental shift a great experience….can’t recommend them more highly….the best move we ever made!! Thankyou Team!

July 4, 2024
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Reply from Grace Removals Group - Sunshine Coast

Dear John,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Personell who delivered furniture were…

Personell who delivered furniture were polite and extremely helpful, and went that extra mile which for people of our age was wonderful

June 29, 2024
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Reply from Grace Removals Group - Sunshine Coast

Dear Stephen,

We’re glad you enjoyed moving with Grace. Thank you for providing us with feedback.
Be sure to let us know if there’s anything we can do to make moving with Grace an even better experience.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Good job everyone

Grace removals were professional, efficient, helpful and friendly. They made my move seamless and easy. Thw pick up and delivery guys were fantastic. Thank you.

June 21, 2024
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Reply from Grace Removals Group - Sunshine Coast

Dear Carol,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The removalists were very polite and easy to work with.

The removalists were very polite and easy to work with. They unloaded with care and were happy to place items of furniture in the rooms that we requested.

June 5, 2024
Grace Removals Group - Sunshine Coast logo

Reply from Grace Removals Group - Sunshine Coast

Dear Kathleen,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 4 out of 5 stars

Great customer service

Great customer service. The delivery was a bit rushed, but it was a big load to deliver in one day. Definitely refer them to others.

May 28, 2024
Grace Removals Group - Sunshine Coast logo

Reply from Grace Removals Group - Sunshine Coast

Dear Chris,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Able to move on the same day

We had a horrible experience with another company on our last move, having to rent another truck as the one they arrived with was not big enough, damaged furniture at the other end and impolite staff.
So this time we decided to go with Grace, who was only a tiny bit more expensive but wow, it definitely was worth the price.
Two of the most polite, respectful men, dressed in Grace uniform that showed the professionalism of the company, arrived on time. They were friendly but got on with what they were there for. After the packing was so carefully done there was a two hour drive to our new home and they got stuck into the unpacking. They asked questions if they weren’t sure where our boxes or bags had to be placed, even measured the fridges and spaces so they could put them in their places so we didn’t have to change them later.
The company kept in contact from the original enquiry right through to after the move. They were the only company willing to do the pack and unpack on the same day. All the staff have been so helpful and friendly.
We will definitely be recommending Grace to anyone who needs to move and if we ever move again, Grace will be the company of choice.10/10.

May 11, 2024
Grace Removals Group - Sunshine Coast logo

Reply from Grace Removals Group - Sunshine Coast

Dear Lisa,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Stress free interstate moving

The communication and care and passion of the service and delivery was top notch. All my stuff arrived interstate in perfect condition, on time and to expectation. The team were so helpful in moving things to the right location for me being on my own. It was a fabulous process from beginning to end and took the stress out of moving.

March 13, 2024
Grace Removals Group - Sunshine Coast logo

Reply from Grace Removals Group - Sunshine Coast

Dear Lucy,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Professional team who do it right

Grace are a professional team who do the job right. They are not the cheapest, but when it comes to moving from a home you've lived into for years (one of the most stressful events), you want professionals who'll do the job right. They were quick, efficient and packed delicates with care (wrapping them in blankets).

Anyone can call themselves a removalist, but these guys know what they're doing and they get it done with zero fuss.

The team in the office were super helpful too.

Highly recommend them and will use them again.

March 13, 2024
Grace Removals Group - Sunshine Coast logo

Reply from Grace Removals Group - Sunshine Coast

Dear Mei Lyn,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Professional at the core

Delivery team were super professional, courteous and helpful. Well mannered and nothing was ever a problem. Took the time, did not feel rushed.

March 11, 2024
Unprompted review
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Reply from Grace Removals Group - Sunshine Coast

Dear Ronnie,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

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