Grace+Love Candle Co. Reviews 97

TrustScore 2.5 out of 5

2.6

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See what reviewers are saying

Rated 1 out of 5 stars

Ordered these 15+ days ago and still haven’t received notice that they’ve shipped. Reached out to Customer service to either get a tracking number or go ahead and cancel the order and they still haven... See more

Rated 2 out of 5 stars

I place my order for 16 room and linen sprays on November 21st. They were supposed to be a gift and did not arrive in time. I have reached out by email to customer service and even messaged on Instagr... See more

Rated 1 out of 5 stars

I ordered at the beginning of Dec 2025. I still haven’t received my order or a reply to numerous emails to customer support. They have stolen my money. DO NO ORDER FROM THESE PEOPLE.

Rated 5 out of 5 stars

Grace & Love Candle Company is such a lovely small family business! The Grace Family is so kind and offer an amazing product! My all time favorite candle scent is their Pumpkin Caramel Crunch. It smel... See more

Company details

  1. Candle Store
  2. Flavours, Fragrances and Aroma Supplier
  3. Home Goods Store

Written by the company

In its simplest form our mission is to have our handcrafted home fragrance products be a catalyst to spread grace and love in our modern-day world. We want to remind you that through fragrance happiness is waiting for you at every corner if you are willing to be open to it. That happiness will create a ripple effect that will make this world a little brighter one fragrance at a time. Grace+Love Candle Co. targets savvy, eco-conscious consumers who look to beautify and enhance their environments with lush and unique fragrances that are non-toxic, vegan affordable luxury. Grace+Love Candle Co. strives to become a highly respected family-owned business, and one of the best non-toxic and vegan friendly home fragrance companies that instill positivity and happiness in the lives of others through reliving happy moments all while providing a touch of modern elegance. At Grace+Love we always strive to run our business consciously, using a model that upholds the values of Customer Commitment, Continuous improvement, Sustainability, Collaboration and respect.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

97 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Not only are the owners incredibly…

Not only are the owners incredibly sweet and personable, their candles are absolutely amazing, as are their wax melts and every one of their products!

March 5, 2023
Grace+Love Candle Co. logo

Reply from Grace+Love Candle Co.

Thank you so much Laura! We are so grateful to have you as a part of our candle family!!

Rated 5 out of 5 stars

Grace+Love in a candle

The smell of the candles when you open your shipment 😍 The detail of a card with a quote enclosed. Exceptional service and great smelling candles equal a happy customer! ❤️❤️❤️

March 2, 2023
Rated 5 out of 5 stars

Sweet grandmother's spatula, oh my!

Excellent first time customer experience! A buddy had recommended this candle company to me as a local, great business so I gave 'em a shot!

I needed a few candles as a 'Thank you!' gift and these met the bill. They weren't crazy expensive, I received an appropriate amount of customer follow-up on order status, they arrived quickly and in-tact even with the base tier shipping, and I hear that they smell fantastic!

Aaaanywho. I'll be a repeat customer for sure, thanks again!

January 31, 2023
Grace+Love Candle Co. logo

Reply from Grace+Love Candle Co.

We thank you so much for your review and kind words!! Welcome to our candle family 😊

Rated 5 out of 5 stars

Excellent Item

The product was wonderful (perfect gift for Valentines Day) and arrived earlier than I was expecting.

February 9, 2023
Grace+Love Candle Co. logo

Reply from Grace+Love Candle Co.

Thank you so much and so happy it worked for your gift!!

Rated 5 out of 5 stars

Great service

Great service. I love the products.

December 22, 2022
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Reply from Grace+Love Candle Co.

Thank you so much! Thank you for being a part of our candle family!

Rated 5 out of 5 stars

We are in love with Grace+Love candles

We are in love with Grace+Love candles! They have the best fragrances and the room and linen spray lasts all day long! Definitely a lifelong new fan!!

January 28, 2023
Grace+Love Candle Co. logo

Reply from Grace+Love Candle Co.

Yay!! Thank you so much for your kind words and thank you for being a part of our candle family!

Rated 5 out of 5 stars

Returning Customer

We’ve purchased several candles as gifts and also for ourselves. The candles come nicely packaged and also smell amazing! This is a family-owned business and they really go above and beyond with their customer service to ensure their customers are happy and satisfied with their purchase. It’s also great supporting a local small business. I highly recommend!

December 10, 2022
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Reply from Grace+Love Candle Co.

Thank you so much Sarah for your kind words!! We truly appreciate you all!

Rated 5 out of 5 stars

Wonderful candles

Wonderful candles, created by wonderful people!

December 15, 2022
Grace+Love Candle Co. logo

Reply from Grace+Love Candle Co.

Thank you so much and thank you for being a part of our candle family!!

Rated 5 out of 5 stars

Easy shopping experience

Easy shopping experience, well packaged and delivered on time. Fragrance was a point of discussion

November 24, 2022
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Reply from Grace+Love Candle Co.

We are so happy to hear that!! Thank you so much for being a part of our candle family!

Rated 5 out of 5 stars

Exceptional customer service & phenomenal product

Exceptional customer service, fast shipping and great smelling product! I have an 8 ounce Citron & Mandarin in my office and it smells like a spa every time I walk in.

December 16, 2022
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Reply from Grace+Love Candle Co.

We are so happy to hear that! Thank you so much for your kind words and welcome to our candle family!

Rated 4 out of 5 stars

I did not receive a notice that my…

I did not receive a notice that my order was available for pick-up. I emailed them about it after almost a week. After that, I got quick responses.
I have ordered from them before and did not have any problems.

December 12, 2022
Grace+Love Candle Co. logo

Reply from Grace+Love Candle Co.

Thank you so much for your review and we have started taking measures to bring more transparency to the ordering process. Thank you so much for being a part of our candle family!

Rated 5 out of 5 stars

Great products

Great packaging, quick delivery. Products are just as described.

October 31, 2022
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Reply from Grace+Love Candle Co.

Thank you so much for your kind words!

Rated 5 out of 5 stars

Absolutely my favorite candle company

Absolutely my favorite candle company! The Black Sea is my go to scent when I want to relax.

October 12, 2022
Grace+Love Candle Co. logo

Reply from Grace+Love Candle Co.

We are so happy to hear that! Thank you so much for being a part of our candle family and so happy to have you here!

Rated 5 out of 5 stars

Grace & Love Candle Co is the GOAT!

Grace & Love Candle Co. offer by far the best pure soy-scented candles on the market! This company is truly a gift!

September 9, 2022
Grace+Love Candle Co. logo

Reply from Grace+Love Candle Co.

Thank you so much for your kind words and thank you for being a part of our candle family!

Rated 5 out of 5 stars

Clean, Fresh and Excellent

The candles fit the company name. We are new and forever customers.

August 27, 2022
Grace+Love Candle Co. logo

Reply from Grace+Love Candle Co.

Thank you so much Chris for your kind words and thank you for being a part of our candle family!

Rated 5 out of 5 stars

Fantastic Candles!

Wow, we LOVE Grace+Love candles. We’ve never had candles as nice as these before. This is perfect for some self-care spa treatment. Our fave: Black Sea. AmAzInG. Thank you Grace family!

August 7, 2022
Grace+Love Candle Co. logo

Reply from Grace+Love Candle Co.

Thank you so much for your kind words and for being a part of our candle family!!

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