Ordered these 15+ days ago and still haven’t received notice that they’ve shipped. Reached out to Customer service to either get a tracking number or go ahead and cancel the order and they still haven... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I place my order for 16 room and linen sprays on November 21st. They were supposed to be a gift and did not arrive in time. I have reached out by email to customer service and even messaged on Instagr... See more
I ordered at the beginning of Dec 2025. I still haven’t received my order or a reply to numerous emails to customer support. They have stolen my money. DO NO ORDER FROM THESE PEOPLE.
Grace & Love Candle Company is such a lovely small family business! The Grace Family is so kind and offer an amazing product! My all time favorite candle scent is their Pumpkin Caramel Crunch. It smel... See more
Company details
Written by the company
In its simplest form our mission is to have our handcrafted home fragrance products be a catalyst to spread grace and love in our modern-day world. We want to remind you that through fragrance happiness is waiting for you at every corner if you are willing to be open to it. That happiness will create a ripple effect that will make this world a little brighter one fragrance at a time. Grace+Love Candle Co. targets savvy, eco-conscious consumers who look to beautify and enhance their environments with lush and unique fragrances that are non-toxic, vegan affordable luxury. Grace+Love Candle Co. strives to become a highly respected family-owned business, and one of the best non-toxic and vegan friendly home fragrance companies that instill positivity and happiness in the lives of others through reliving happy moments all while providing a touch of modern elegance. At Grace+Love we always strive to run our business consciously, using a model that upholds the values of Customer Commitment, Continuous improvement, Sustainability, Collaboration and respect.
Contact info
45975 NOKES BLVD, 20166, Sterling, United States
- (703) 634-3631
- customercare@gracelovecandles.com
- gracelovecandles.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Clean all natural products created with care and integrity. Great for gifts or keep for yourself.
Great product. The seasonal scents are amazing and creates a relaxed vibe.
Not only are the owners incredibly…
Not only are the owners incredibly sweet and personable, their candles are absolutely amazing, as are their wax melts and every one of their products!

Reply from Grace+Love Candle Co.
Grace+Love in a candle
The smell of the candles when you open your shipment 😍 The detail of a card with a quote enclosed. Exceptional service and great smelling candles equal a happy customer! ❤️❤️❤️
You never disappoint
You never disappoint - excellent product, quick delivery and wonderful communication. Thank you!
Wonderful experience.
The candles smell AMAZING!! The customer service is both warm and responsive. I would definitely recommend to others.
Sweet grandmother's spatula, oh my!
Excellent first time customer experience! A buddy had recommended this candle company to me as a local, great business so I gave 'em a shot!
I needed a few candles as a 'Thank you!' gift and these met the bill. They weren't crazy expensive, I received an appropriate amount of customer follow-up on order status, they arrived quickly and in-tact even with the base tier shipping, and I hear that they smell fantastic!
Aaaanywho. I'll be a repeat customer for sure, thanks again!

Reply from Grace+Love Candle Co.
Excellent Item
The product was wonderful (perfect gift for Valentines Day) and arrived earlier than I was expecting.

Reply from Grace+Love Candle Co.
We are in love with Grace+Love candles
We are in love with Grace+Love candles! They have the best fragrances and the room and linen spray lasts all day long! Definitely a lifelong new fan!!

Reply from Grace+Love Candle Co.
Returning Customer
We’ve purchased several candles as gifts and also for ourselves. The candles come nicely packaged and also smell amazing! This is a family-owned business and they really go above and beyond with their customer service to ensure their customers are happy and satisfied with their purchase. It’s also great supporting a local small business. I highly recommend!

Reply from Grace+Love Candle Co.

Reply from Grace+Love Candle Co.
Easy shopping experience
Easy shopping experience, well packaged and delivered on time. Fragrance was a point of discussion

Reply from Grace+Love Candle Co.
Exceptional customer service & phenomenal product
Exceptional customer service, fast shipping and great smelling product! I have an 8 ounce Citron & Mandarin in my office and it smells like a spa every time I walk in.

Reply from Grace+Love Candle Co.
I did not receive a notice that my…
I did not receive a notice that my order was available for pick-up. I emailed them about it after almost a week. After that, I got quick responses.
I have ordered from them before and did not have any problems.

Reply from Grace+Love Candle Co.
Besides loving the products they have…
Besides loving the products they have wonderful customer service

Reply from Grace+Love Candle Co.

Reply from Grace+Love Candle Co.
Absolutely my favorite candle company
Absolutely my favorite candle company! The Black Sea is my go to scent when I want to relax.

Reply from Grace+Love Candle Co.
Grace & Love Candle Co is the GOAT!
Grace & Love Candle Co. offer by far the best pure soy-scented candles on the market! This company is truly a gift!

Reply from Grace+Love Candle Co.
Clean, Fresh and Excellent
The candles fit the company name. We are new and forever customers.

Reply from Grace+Love Candle Co.
Fantastic Candles!
Wow, we LOVE Grace+Love candles. We’ve never had candles as nice as these before. This is perfect for some self-care spa treatment. Our fave: Black Sea. AmAzInG. Thank you Grace family!

Reply from Grace+Love Candle Co.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







