Grace+Love Candle Co. Reviews 97

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Ordered these 15+ days ago and still haven’t received notice that they’ve shipped. Reached out to Customer service to either get a tracking number or go ahead and cancel the order and they still haven... See more

Rated 2 out of 5 stars

I place my order for 16 room and linen sprays on November 21st. They were supposed to be a gift and did not arrive in time. I have reached out by email to customer service and even messaged on Instagr... See more

Rated 1 out of 5 stars

I ordered at the beginning of Dec 2025. I still haven’t received my order or a reply to numerous emails to customer support. They have stolen my money. DO NO ORDER FROM THESE PEOPLE.

Rated 5 out of 5 stars

Grace & Love Candle Company is such a lovely small family business! The Grace Family is so kind and offer an amazing product! My all time favorite candle scent is their Pumpkin Caramel Crunch. It smel... See more

Company details

  1. Candle Store
  2. Flavours, Fragrances and Aroma Supplier
  3. Home Goods Store

Written by the company

In its simplest form our mission is to have our handcrafted home fragrance products be a catalyst to spread grace and love in our modern-day world. We want to remind you that through fragrance happiness is waiting for you at every corner if you are willing to be open to it. That happiness will create a ripple effect that will make this world a little brighter one fragrance at a time. Grace+Love Candle Co. targets savvy, eco-conscious consumers who look to beautify and enhance their environments with lush and unique fragrances that are non-toxic, vegan affordable luxury. Grace+Love Candle Co. strives to become a highly respected family-owned business, and one of the best non-toxic and vegan friendly home fragrance companies that instill positivity and happiness in the lives of others through reliving happy moments all while providing a touch of modern elegance. At Grace+Love we always strive to run our business consciously, using a model that upholds the values of Customer Commitment, Continuous improvement, Sustainability, Collaboration and respect.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

97 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service and fabulous products

The order experience is really easy because their site is so intuitive. If you have an account, you can keep your cart between devices (so convenient). The wax drops are INCREDIBLE and smell so good. The Sugared Rose Petals refresh my whole basement for 2 days, minimum. I had a question about my order and they responded so fast I missed the message! They are terrific

July 22, 2022
Grace+Love Candle Co. logo

Reply from Grace+Love Candle Co.

Thank you so much for your kind words!!

Rated 5 out of 5 stars

I just received the newest scents and…

I just received the newest scents and absolutely love them! The Grapefruit Mangosteen Candle is amazing! The Melon-Cucumber and Watermelon are also wonderful. The scent is summer and happiness! The candles and melts are the highest of quality which is so important.

June 11, 2022
Grace+Love Candle Co. logo

Reply from Grace+Love Candle Co.

Thank you so much for your kind words and for being a part of our candle family!

Rated 5 out of 5 stars

The Very Best Candle Ever!

Grace & Love Candle Company is such a lovely small family business! The Grace Family is so kind and offer an amazing product! My all time favorite candle scent is their Pumpkin Caramel Crunch. It smells like all of the goodness of baking, family togetherness, and beauty! It has such a wonderful, sophisticated, quality scent!

March 6, 2022
Rated 5 out of 5 stars

Wonderful experience!

Amazing attention to detail! Everything is rapped with care. Even when the post office delivers me the box in shambles, my products are still safe. Grace Love and Co. is my exclusive candle provider. I look forward to my orders (there have been many) and can’t wait to see what inspirational card I receive.

January 30, 2022
Rated 5 out of 5 stars

Quality product, responsive customer support

I ordered several gift sets as company holiday gifts. Thank you for ensuring that they were presentable upon arrival. I initially had an ordering issue when applying the free delivery promotion, but it was quickly corrected by customer support.

January 30, 2022

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