Ordered these 15+ days ago and still haven’t received notice that they’ve shipped. Reached out to Customer service to either get a tracking number or go ahead and cancel the order and they still haven... See more
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I place my order for 16 room and linen sprays on November 21st. They were supposed to be a gift and did not arrive in time. I have reached out by email to customer service and even messaged on Instagr... See more
I ordered at the beginning of Dec 2025. I still haven’t received my order or a reply to numerous emails to customer support. They have stolen my money. DO NO ORDER FROM THESE PEOPLE.
Grace & Love Candle Company is such a lovely small family business! The Grace Family is so kind and offer an amazing product! My all time favorite candle scent is their Pumpkin Caramel Crunch. It smel... See more
Company details
Written by the company
In its simplest form our mission is to have our handcrafted home fragrance products be a catalyst to spread grace and love in our modern-day world. We want to remind you that through fragrance happiness is waiting for you at every corner if you are willing to be open to it. That happiness will create a ripple effect that will make this world a little brighter one fragrance at a time. Grace+Love Candle Co. targets savvy, eco-conscious consumers who look to beautify and enhance their environments with lush and unique fragrances that are non-toxic, vegan affordable luxury. Grace+Love Candle Co. strives to become a highly respected family-owned business, and one of the best non-toxic and vegan friendly home fragrance companies that instill positivity and happiness in the lives of others through reliving happy moments all while providing a touch of modern elegance. At Grace+Love we always strive to run our business consciously, using a model that upholds the values of Customer Commitment, Continuous improvement, Sustainability, Collaboration and respect.
Contact info
45975 NOKES BLVD, 20166, Sterling, United States
- (703) 634-3631
- customercare@gracelovecandles.com
- gracelovecandles.com
Hasn’t replied to negative reviews
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Great service and fabulous products
The order experience is really easy because their site is so intuitive. If you have an account, you can keep your cart between devices (so convenient). The wax drops are INCREDIBLE and smell so good. The Sugared Rose Petals refresh my whole basement for 2 days, minimum. I had a question about my order and they responded so fast I missed the message! They are terrific

Reply from Grace+Love Candle Co.
I just received the newest scents and…
I just received the newest scents and absolutely love them! The Grapefruit Mangosteen Candle is amazing! The Melon-Cucumber and Watermelon are also wonderful. The scent is summer and happiness! The candles and melts are the highest of quality which is so important.

Reply from Grace+Love Candle Co.
Candles are excellent
Candles are excellent, I love the scents! Sample pack is a great value.
I love it so much
The Very Best Candle Ever!
Grace & Love Candle Company is such a lovely small family business! The Grace Family is so kind and offer an amazing product! My all time favorite candle scent is their Pumpkin Caramel Crunch. It smells like all of the goodness of baking, family togetherness, and beauty! It has such a wonderful, sophisticated, quality scent!
Love the candle, love the company! #BlackOwned
Love, love, love Grace+Love candles! Perfect compliment when you're working from home. Cashmere+Plum and the Eucalyptus candles are my go-to-purchases!
Exceptional service and exceptional…
Exceptional service and exceptional products. Great smelling candles. The presentation and the delivery of items came perfect. Great family owned company and would recommend to everyone.
My orders always arrive quickly and…
My orders always arrive quickly and perfectly packaged. The quote and thank you cards are a nice touch.
Wonderful experience!
Amazing attention to detail! Everything is rapped with care. Even when the post office delivers me the box in shambles, my products are still safe. Grace Love and Co. is my exclusive candle provider. I look forward to my orders (there have been many) and can’t wait to see what inspirational card I receive.
Quality product, responsive customer support
I ordered several gift sets as company holiday gifts. Thank you for ensuring that they were presentable upon arrival. I initially had an ordering issue when applying the free delivery promotion, but it was quickly corrected by customer support.
Excellent Product & Service
I received my candles quickly and they smell amazing! Some of my favorite scents! Will definitely be ordering more!
Grace+Love Candles has become a staple…
Grace+Love Candles has become a staple in my home in several rooms. What I love most is the candle club and knowing that I will get fresh candles monthly. The candles bring a luxury feel in my rooms.
Amazing candle company
Amazing candle company! Customer service is great, the candles burn clean, and smell amazing.
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