Graf UK Ltd Reviews 1,210

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Graf employees were extremely helpful from the first phone call I made to installation and commissioning. They were always on hand to answer any queries I had during the whole process, special thanks... See more

Rated 5 out of 5 stars

We purchased a water butt for the garden, delivery was quick and it looks great in the garden. We have now decided, that we want another, but prices have gone up massively. In fact another £97. That's... See more

Company replied

Rated 5 out of 5 stars

A first class service and product. We have installed one of 3 tanks and the service from Graf was outstanding. The commissioning appointment and paperwork was easy to make and do. The engineer tur... See more

Company replied

Rated 5 out of 5 stars

Thanks Graf, for helping me through the difficult process of choosing and installing a new Sewage Treatment Plant. Neville and Hadley were very helpful throughout the process. I would happily recommen... See more

Company details

  1. Manufacturer

Written by the company

Graf UK is the UK's fastest growing supplier of sustainable water management systems. We first started out as a specialist supplier of rainwater harvesting systems. Over the years as our knowledge and experience has grown, we have grown our product range which now includes stormwater attenuation & soakaway tanks, sewage treatment plants, septic tanks & cesspools, water butts and composters. We offer the full package of design, supply, installation, commissioning & maintenance to all of our customers whether that's for one-off private builds, to multiple-plot developments for housing associations, to commercial industrial units. In addition to our office in Banbury, Oxfordshire we have branches in Glasgow, Scotland and Galway.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Thank you Flavia!

I am extremely grateful for the support Flavia has offered. She consistently goes the extra mile in aiding both myself and the drainage team, demonstrating a profound commitment to ensuring our success. Thank you for your invaluable technical advice; I appreciate your continued support.

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

I have always used Graf

I have always used Graf, Debra provides a great service internally and along with her team i am yet to experience any problems and i have been using for around 10 years. If i have any queries Debra along with her team are always there to help, Have recommended Graf to others and my site always prefer to use there system, and that's largely down to Debra and her team.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service :)

I send all of my attenuation enquiries to Debs at Graf UK. She is absolutely brilliant, always friendly, happy to help and turns around the quotes for when they are required. On top of that every job they have carried out for us has gone really well and would highly recommend.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

The company and its people are a pleasure to work with

The company and its people are fantastic. Very helpful staff. In a demanding industry where timeframes are always tight, Graf and Cheryl in particular always ensure quotes are back very quickly and always efficiently. One of our favourite suppliers to deal with, and we've had a fantastic working relationship for many, many years now. Our go to attenuation and waste water supplier

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

First Class Supplier Srvice

Pleasure to deal with Neville and Michael. Excellent Service, Speedy Response to Enquiries and always give the most information to support quotations when requested.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Graf service

Ewan and Flavia at Graf always provide us with excellent service. We are always kept up to as to when our orders will be in.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Flavia Graf UK

I recently approached Flavia at Graf UK asking them to supply a warning light for a One2clean treatment plant we were in the process of installing for a customer. She organised immediate couriered delivery and Graf UK technical back up enabling our ability to meet our installation deadline. I highly recommend using this company.

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Neville White has been really helpful…

Neville White has been really helpful as our account manager when we buy sewage treatment plants from Graff UK. He knows a lot, answers quickly, and makes the buying process easy. We're happy working with him and would recommend him to others.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Happy to recommend that Graf will…

Happy to recommend that Graf will supply and install attenuation tanks as required, no design or supply issues, quotes come back quickly for our tender returns, as installed information good for the clients operating and maintenance manuals

October 18, 2023
Unprompted review
Rated 4 out of 5 stars

Great product at a great price

Great product at a great price, and used a reputable courier (not EVRI). Only reason for knocking a star off, is a constant barrage of emails. Agreeing to keep up with offers is one thing. Garantia ad blitz constantly is too much.

October 2, 2023
Rated 5 out of 5 stars

Efficient and ethical company…

Very efficient in responding immediately. Prompt delivery with a prior phone call to check convenience oh day and time.
Water butt was a very good price and had been packaged extremely well.
The free gift was in completely recylable/environmentally disposable “plastic bag which was fantastic.

September 29, 2023
Rated 5 out of 5 stars

Compost bins

Easy ordering, plenty of notifications re delivery day and time slot. Excellent price for compost bins. Good quality and sturdy bins. Friendly staff when I did call them for a minor query. Recommended.

September 28, 2023

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