Grand ParkettReviews 

297
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness and their extensive product knowledge. The products themselves are frequently described as brilliant and of high quality, with a great selection available at competitive prices. Reviewers also appreciate the fast and efficient delivery service, with many receiving their orders promptly and well-packaged. However, some customers also noted occasional issues with courier services, experiencing delays or failed delivery attempts. These instances were primarily attributed to the courier companies rather than the business itself.

What people talk about most

Service

Reviewers consistently express high satisfaction with the service, describing it as fantastic, professional,... See more

Delivery service

Users describe positive interactions with delivery services, frequently praising the fast and quick delivery... See more

Product

Reviewers highlight positive aspects of product, consistently praising the excellent selection and quality of... See more

Order

Customers consistently report positive experiences with the ordering process, highlighting its ease and... See more

Staff

People report positive experiences with staff, highlighting their professionalism and helpfulness. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What can I say about Grand Parkett? Firstly, what David Watson doesn’t know about wood, is not worth knowing. He is an incredible guy who knows the products backwards, and nothing is ever too much t... See more

Rated 5 out of 5 stars

Very helpful service with swift response to queries. Delivery speedy and all arrived safely. Yet to use product so cannot comment on its effectiveness and quality at present.

Rated 5 out of 5 stars

Dave goes above and beyond, always happy to offer advice and guidance on products and tools. Service is fantastic, orders always shipped quickly, well packaged and delivered quickly. Highly recommen... See more

Rated 5 out of 5 stars

Very professional no messing around very good company I would 100% use them again !! Overall 1 happy customer thanks for a good experience !!!! best regards Brett champion


Company details

  1. Flooring Contractor

Information provided by various external sources

Grand Parkett are suppliers to the wood floor sanding and installation industry. With specialist products from worldwide manufacturers like Norton Abrasives, Starcke, Hermes, Berger Seidle,Floor Service, Bona, American Sanders and more. We strive to offer a service far and above our competitors, with specialist advice, site visits and training just a phone call away. If you like what we offer, we'd love to see your review.


Contact info

4.8

Excellent

TrustScore 5 out of 5

297 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(297)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

thumbs up

Responded quickly to queries and efficient delivery, quality products and good shipping provider

April 15, 2025
Rated 5 out of 5 stars

Very good service.

Helpful staff and delivered quickly, products as described. Have used a couple of times always good service.

March 18, 2025
Rated 5 out of 5 stars

Had a really helpful chat on the phone…

Had a really helpful chat on the phone with the owner(?), who gave some really helpful advice. Ordered and items were sent with free next day delivery. Quality items and great service. Will be buying from them again. No room for improvement.

March 5, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, these guys really know their stuff and my wooden floor has turned out perfectly well. They talked me through the product and application, which I followed and I am so happy. Product came the next day and just brilliant service, thanks a lot guys.

February 10, 2025
Rated 5 out of 5 stars

Amazing

Ordered some stuff from Berger-Seidle and they were brilliant. I got
My order within 36 hours of
Purchasing and I even got advice onto what product to choose
For my Floors. 100% recommended

January 20, 2025
Rated 5 out of 5 stars

Outstanding service

Outstanding service. Best pricing I could find for the item online. Items arrived safely within 36 hours of ordering. Great communications, couldn’t have been a better service. Thanks so much!

January 22, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look