Had a great experience buying my new car from Gravells Kidwelly. I was picked up from railway station and offered lift back after my test drive. Car was delivered very quickly with accessories fitted... See more
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What can we say! Gravells and their Motability Advisor Gareth Postlethwaite have been absolutely brilliant. Gareth put us at our ease right from our first appointment with him. He has kept us upda... See more
Company replied
Excellent Customer Service with Gareth. He provided everything we needed. This is the fourth car we've purchase over the last few years for my family and Gareth has dealt with everyone of them. Exce... See more
Company replied
It was time to change my car and I wasn't really sure what I wanted. Gareth was polite patient and very knowledgeable. He went through many options with me until I found the deal I was looking for. No... See more
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Company details
Written by the company
NEW AND USED CARS FOR SALE IN SOUTH WALES AND HEREFORD QUALITY AT GREAT PRICES At Gravells, we've been providing excellent service since 1932 and have the full range of new Dacia cars. We also stock a large selection of second hand Dacia cars with prices regularly checked to ensure you're getting excellent value for money. We also perform MOTs, servicing and repairs on all makes and models. We also have our own insurance approved, accident repair centre in Kidwelly which carries out body repairs, smart paintwork repairs, resprays, alloy wheel refurbishments and fits a range of vehicle accessories such as tow bars, sensors, dash cams and reversing cameras. Our top-class customer service and after-sales service has seen us build excellent relationships with our customers time and time again. People come from far and wide to get great deals on new and used cars that meet and exceed their expectations – our customer reviews speak for themselves!
Contact info
Gravells, Pembrey Road, SA174TF, Kidwelly, Carmarthenshire, United Kingdom
- 01554890436
4.3
Excellent
9 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 month
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Had a great experience buying my new…
Had a great experience buying my new car from Gravells Kidwelly. I was picked up from railway station and offered lift back after my test drive. Car was delivered very quickly with accessories fitted as requested.
A big shout out to Karl for sorting everything out for me .
March 13, 2026
Unprompted review
Reply from Gravells - Dacia Kidwelly
Hi Wayne, thank you for this great 5 star review! We're really glad to hear you had such a great experience purchasing your new car from us, and you felt that it was worth your excellent feedback. Karl will be pleased to read your kind words. It was a pleasure to have served you and we appreciate you choosing Gravells Dacia Kidwelly for your new car!
Best wishes and happy driving,
The Gravells Dacia Kidwelly Team
Very friendly and helpful staff
Very friendly and helpful staff. Answered all questions in a straightforward manner
September 15, 2025
Unprompted review
Reply from Gravells - Dacia Kidwelly
Thank you so much for your review! We're delighted that the service was helpful and we hope to see you again. Many thanks from the team at Gravells Dacia Kidwelly.
Turned up a day late for a service
Turned up a day late for a service. Managed to fit us in. Showing proper kindness to customers. Service department amazing thankyou very much
September 3, 2025
Unprompted review
Reply from Gravells - Dacia Kidwelly
Hi Dylan, thank you kindly for this lovely review of our service team at Gravells Dacia Kidwelly. We understand things can happen and we're so pleased we were able to make arrangements for you even though it was a day later. Thank you very much for choosing Gravells, it was a pleasure to assist you!
Highly recommend
It was time to change my car and I wasn't really sure what I wanted. Gareth was polite patient and very knowledgeable. He went through many options with me until I found the deal I was looking for. Nothing was too much trouble for him and there was no hard sell. This is my second putchace at Gravells Kidwelly and I would highly recommend them. Excellent service.
May 2, 2025
Unprompted review
Reply from Gravells - Dacia Kidwelly
Hi Lorraine! Thank you for this fab review of Gareth and Gravells Dacia Kidwelly - we're so pleased you felt you were well looked after and received good service from Gareth and the team. Thank you very much for choosing Gravells for your new car - we hope you enjoy every mile in it!
Very informative
Very informative, super helpful, customer service was exemplary. Showed me everything I needed to know with no issues answering questions, and was very informative, the care towards customers from Karl was amazing!
March 14, 2025
Unprompted review
Reply from Gravells - Dacia Kidwelly
Hi Jemmalee! Thank you for this fantastic 5 star review of your experience with us at Gravells Dacia Kidwelly. We're so pleased to hear you had such a positive visit and appreciated our customer service - it is something we hold to a high standard so is always lovely to hear good feedback! Thank you for choosing Gravells Dacia, we hope to welcome you back again soon 😊
Dacia duster 140 hybrid
Im writing this review at the end of the 10th jan after having the car for 1 day, just to let you know this is the only review I’ve done, (this is my 8 or 9th car from gravells )
I Ordered my new Dacia duster 140 hybrid extreme with Gareth before Xmas agreed a fair price for my existing car which I purchased from gravels ( Gareth) 2020 , Gareth kept me updated of the status via txt ( what’s app) we arranged to exchange cars on 10th January, he spent time and patience explaining the workings of the car during handover, I highly recommend gravells ( Gareth), looking forward to the driving experience in the new Dacia , keep up the good work Gareth 😀👍
January 10, 2025
Unprompted review
Reply from Gravells - Dacia Kidwelly
Hi Haydn, thank you very much for your thorough and great review of Gareth and your experience at Gravells Dacia Kidwelly! We are so grateful for your continued loyalty with us at Gravells - we are so pleased you continue to have a good experience with us when purchasing your new vehicles! Gareth is a credit to us at Gravells Kidwelly so we are pleased you agree. We hope you really enjoy your new Duster - what a fantastic vehicle! We look forward to seeing you again soon 😊🚗
An all round wonderful experience
What can we say! Gravells and their Motability Advisor Gareth Postlethwaite have been absolutely brilliant. Gareth put us at our ease right from our first appointment with him. He has kept us updated on the progress of our car. Today, when we went to collect the car, he was happy to take time to explain every step. We are very glad to have chosen Gravells and will certainly recommend them.
January 7, 2025
Unprompted review
Reply from Gravells - Dacia Kidwelly
Hi Heather! Thank you so much for leaving us and Gareth this fantastic 5 star review! We are most pleased that you were happy with the high level of service you received with Gareth - he is a fantastic asset to us at Gravells Dacia Kidwelly! We hope you love your new car and we are always on hand to assist you with anything you need throughout your car journey. Thank you again!
Brilliant team and great customer…
Brilliant team and great customer service, very helpful and friendly and always accommodating to your needs
December 4, 2024
Unprompted review
Reply from Gravells - Dacia Kidwelly
Hi Kazzi! Thank you so much for taking the time to leave this brill 5 star review, we are so pleased you had such a positive experience with our team. We pride ourselves in our genuine and high quality customer service and are glad you experienced this. We look forward to welcoming you back to Gravells Renault Kidwelly in future!
Excellent Customer Service with Gareth
Excellent Customer Service with Gareth. He provided everything we needed. This is the fourth car we've purchase over the last few years for my family and Gareth has dealt with everyone of them.
Excellent team, highly recommend Gravells Kidwelly 👍
November 19, 2024
Unprompted review
Reply from Gravells - Dacia Kidwelly
Hi Joanne, thank you very much for your excellent 5 star review of Gareth and the team at Gravells Dacia Kidwelly! It's lovely to hear you have returned to us time again and dealt with Gareth every time, he is a fantastic salesman and a credit to the business. Thank you for continuing to choose Gravells! We look forward to welcoming you back again anytime.
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