i only wanted some information on costings, if they had concessions for those on incapacity benefits, what the speeds are, etc. it took me to a form to fill out my details, i clicked next expecting to... See more
Company replied
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See what reviewers are saying
Whenever I’ve contact Gigabit IQ, they are extremely helpful, courteous and friendly. I rang with a billing query which was fixed fast. I mentioned something that could be an issue due to the challe... See more
Company replied
I recently switched to Gigabit IQ from Gigaclear after frequent issues with reliability, and the difference has been huge. My previous connection was frustratingly inconsistent, but since moving,... See more
Company replied
Mike, and the Gigabit IQ team, have been a superb support to bring fibre optic cable into our house. We live in a rural countryside Surrey village and rely on wifi for work teams video conference call... See more
Company replied
Company details
- Internet Service Provider
- Internet Provider
- Phone and Internet Service
- Security Service
- Telecommunications Service Provider
- Wi-Fi Spot
Written by the company
Welcome to Gigabit IQ, the UK’s Safest Internet Service Provider. At GigabitIQ, we’ve made your Internet Experience not only Faster with our full fibre service but more Intelligent with the Award Winning managed Wi-Fi service, as well as being recognised as the Best Rural Internet Service Provider in the UK in 2024! Our Ultimate Wi-Fi provides enhanced award winning parental controls to keep your kids safe online with advanced content filtering to block harmful content through our FamilyGuard+ feature on our Gigabit IQ App. Block/Limit Social Media, Set up ages based content controls to protect kids for content based upon their ages, Block Websites, Get YouTube/Google/Bing Safe Search enabled & Block/Limit VPN's so that kids can't bypass parental controls. And our CyberGuard+ feature protects your devices against web threats, viruses, malware & hacks, giving you peace of mind. We offer No Quibble Wi-Fi Support, with our best in Class Managed Wi-Fi service, via our own Gigabit IQ Mobile app with features such as Parental Controls, Quality of Service, Network Protection. Try our Wi-Fi optimisation service, which we offer to existing customers or our non-broadband customers. We can check your Wi-Fi coverage, identify legacy devices that may be causing issues on your network with interference or high signal noise, connect any problem devices like Sky TV, Sonus and legacy printers, and do a full site scan & speed test to ensure you are getting optimal coverage with your Wi-Fi. Contact us for a better, easier & hassle free internet experience! Gigabit IQ – Speed You Need, Safety You Trust Choose The Provider Who Cares!
Contact info
1 London Road, GU26 6AB, Hindhead, United Kingdom
- 08002545500
- query@gigabitiq.com
- grayshottgigabit.com
4.1
Great
64 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, quick response to an issue, being local they were able to pop round and resolve. For the most part the broadband service is very fast and extremely reliable.
January 10, 2024
Unprompted review
Reply from Gigabit IQ
Many Thanks Chris for your review. Great to serve you, please don't hesitate to contact our support anytime, our value is that we are local and can support much faster than the larger providers who have no local support.
Really pleased with our fibre internet
Really pleased with our fibre internet. Excellent download and upload speeds. What we are most pleased is the WiFi coverage and speeds. A game changer for our family now we have Gigabit Internet, no more buffering! Thank you Grayshott Gigabit for bringing fibre to our area!
January 8, 2024
Unprompted review
Reply from Gigabit IQ
Thanks Max, great to see that you are enjoying the service. Glad you are getting Gigabit symmetrical speeds. We try and provide the best experience possible, so thank you!
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