Great Water Filters Australia Reviews 

174
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

We are really pleased with the system we had installed to reduce the amount of scale build up in our drains and shower heads. It gives me peace of mind that my expensive appliances are also pr... See more

Rated 5 out of 5 stars

Absolutely a stellar product, love the brushed stainless hot/cold tap matches our new sink tap perfectly. Fantastic installation very smooth friendly and easy to deal with. The system is working beaut... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience from start to finish. No pushy sales like the other company we enquired with. We kind of knew what we wanted, and any questions we had were answered honestly and concisely. We’re... See more

Company replied

Rated 3 out of 5 stars

The ordering system isn't great. I appreciate the email you send when we need the replacement cartridges, but your online system is clunky & not easy to use. I know I have a profile to log into but ev... See more

Company replied

Company details

  1. Water Filter Supplier

Written by the company

Our whole house and under sink water filters are designed to protect your family against chlorine, odour, bacteria, viruses, chemicals and other impurities. Enjoy cutting-edge filtration technology and unrivalled customer support across our whole house systems, reverse osmosis and alkaline under sink water filters, plus boiling, chilled and sparkling units.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

174 reviews

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4.3

All reviews

(174)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Using great water filters for more than…

Using great water filters for more than 5 years and never had issues with filters. So installed at new place as well.
Dave was very helpful in arranging installation of filters at my convenience day though plumber was unavailable on that day. Appreciate your help and thank you for your service.

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience, great tasting water

The purchasing experience was great, The person I spoke to explained to me how it works and advised me what tank size I should select. The installer Leveon was very friendly and explained to us how to use the filter and how to maintain it.

Most importantly the taste of water is amazing and this is one of the best investments for a growing family.

Amazing people, and fantastic product, highly recommend this company.

July 19, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome!

Great helpful sales team, speedy installation and plumber who installed was very friendly. Would recommend Great Water to anyone.

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Great Water under bench water filter

Good customer service from Great Water team, prompt in getting the unit installed and great tasting water. The under bench unit sits discreetly at the back of my cupboard. Very happy with the Great Water experience.

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

The service from Great Water Filters…

The service from Great Water Filters was impeccable,
they keep us informed all the way, the installers arrive on the date and the time that was set in place, no waiting around to see if they would arrive.
I give this company 10 out of 10 fantastic.
We highly recommend this company.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

Efficient attention to my order

Efficient attention to my order. A very well orchestrated installation by an absolutely delightful Levon. Couldn't fault a thing. I have already recommended you to two of others...one, my brother, has already ordered, I believe. Many thanks.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The installer attended on time and was courteous and polite. He did the install and then our friendly neighbour asked could we move it as it would get damaged by his boat. The installer didn't blink an eyelid. He was so accommodating and moved the box up to another part of the garden where it would be safe. I highly recommend this company

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

The technician was very efficient

The technician was very efficient, friendly and did a great job fixing our water filter. He kept in contact to let us know he was on his way.
The company was quick to send him out once I requested help.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

My Excellent Experience

My experience was excellent. Nick was very helpful and friendly.
I am so very pleased with the service I received and extremely 'Over the Moon' with my easy to use new tap.

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

The experience from ordering a filter…

The experience from ordering a filter to installation was very quick and easy.
The plumber was very nice and explained everything about the product.
I will highly recommend buying from this company.
Thankyou for great tasting water.

June 20, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic whole house water system

A great company to deal with - from the people at the homeshow that we met, to David in the office with follow-up and Nick our plumber who installed the system. All our questions were answered, we were kept up to date with what was happening and we'll now get reminders when our filters are due to be changed. Couldn't be happier with the quality of the service and our water! Thanks guys!

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Water Filter

Great Water Filters Team has been very proactive, and supportive. The team reached out to me many times when they had to reschedule the plumber. They also advised that they have reminders to send the annual, every 2 years water filter cartridge replacement. Thanks to David, Trish who worked with me to get my water filter installed.

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service, Highly Recommend

Fantastic service from Great Water Filters Australia. The team were so friendly and helpful. Our Reverse Osmosis system was installed so quickly by Levon and works perfectly. I highly recommend this company. We no longer need to buy bottled water or need a kettle! Thanks to Dave, Levon and Trish for your help.

July 2, 2023
Unprompted review

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