I purchased from this company via Amazon. I had to return the product as it is an unwanted gift to my son. The refund wasn't forthcoming so I contacted Amazon, who put the blame firmly at the seller'... See more
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See what reviewers are saying
We had been looking for a small outdoor quality rug for some time for our patio/barbeque area but no shop we visited ever had the size we wanted. From a internet search we found what we were looking f... See more
I purchased the most lovely Green Decore outdoor rug from B&Q. Sadly, through no fault of my own, it got damaged. I contacted Manish at Green Decore and he got everything put right for me within... See more
Rug was as expected. But had a few marks related to packaging tape. Follow up, to your message, You are willing to offer a discount on my next order, well there will not be a next order, If you cann... See more
Company replied
Contact info
69 High Street, N14 6LD, London, United Kingdom
- 02032398895
- manish@greendecore.co.uk
- greendecore.co.uk
4.5
Excellent
93 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
New lounge rug.
Received rug without damage, in good time, put it down, it looks fantastic on our new lounge carpet.
November 25, 2024
Slow delivery
The website said order by Wednesday morning, delivered by Friday, but I didn't receive it until Monday.
November 26, 2024
Very helpful website quick delivery and quality purchase
Very helpful website , great selection and measurements and washing instructions explained well . Quick delivery and quality purchase .
November 22, 2024
Nirvana Outdoor Rugs
I ordered a 240x300cm and a 150x240 outdoor Nirvana Grey/White matching rugs. ordering and delivery were very efficient but when the rugs arrived i was disappointed as the rugs were a different shade from one another.
October 27, 2024
Fast delivery and product as shown.
October 21, 2024
Just as described, lovely colours
Quick delivery. Very happy with rug - thanks to good pictures on website it was just the same as in the photos. Lovely colours and good at staying put!
October 10, 2024
Very good product possibly a bit over…
Very good product possibly a bit over priced but good service overall
September 9, 2024
I have purchased a rug from this…
I have purchased a rug from this company which I am very happy with I then purchased a cushion to match the filling wasn't up to as described so they sent me a new cushion with no hassling or problem I would recommend this company their customer care is fantastic
September 10, 2024
Unprompted review
Truly Fabulous!!
I purchased the most lovely Green Decore outdoor rug from B&Q.
Sadly, through no fault of my own, it got damaged.
I contacted Manish at Green Decore and he got everything put right for me within a matter of days.
He was nothing short of amazing!!
I have never experienced such wonderful customer service.
I can thoroughly recommend this company for its products and the excellent after sales service.
September 2, 2024
Unprompted review
Beautiful product as described
Ordering and delivery of this item was easy. The product was as described and has made a great addition to my kitchen. I can't wait for the large rug to come back into stock so I can have a matching rug under my dining table. As yet, I haven't washed the rug, as I've only had it a short time.
August 6, 2024
Super speedy dispatch
Super speedy dispatch. I haven’t opened the rug yet but it looked okay through the plastic.
July 22, 2024
Reply from Green Decore
Dear Susan,
Thank you for taking the time to leave us a review! We're thrilled to hear that you were pleased with the speedy dispatch of your order.
We hope the rug exceeds your expectations. If you have any questions or need assistance, please don't hesitate to reach out to us.
Thank you for choosing Green Decore. We look forward to serving you again in the future!
Warm regards,
Nikhil Gupta
Customer Service
Green Decore
www.greendecore.co.uk
Rug was as expected
Rug was as expected. But had a few marks related to packaging tape.
Follow up, to your message, You are willing to offer a discount on my next order, well there will not be a next order, If you cannot get the first order correct what chance have i got on a follow up order,
will shop elsewhere in the future, Because of this your star rating has be reduced to 2 stars, unacceptable,
July 22, 2024
Reply from Green Decore
Dear Customer,
Thank you for your feedback regarding your recent rug purchase. We're glad to hear that the rug met your expectations in terms of quality and design, but we're sorry that it arrived with marks related to the packaging tape.
We strive to ensure our products arrive in perfect condition, and it's clear we fell short in this instance. Your feedback is invaluable, and we are working with our packaging team to prevent this issue from happening in the future.
As a gesture of goodwill, we would be happy to offer a discount on your next purchase. Please feel free to reach out to us so we can make this right for you.
Thank you for bringing this to our attention and for being a valued customer.
Warm regards,
Nikhil Gupta
Customer Service
Green Decore
Really pleased with the outdoor rug
Really pleased with the outdoor rug, it is as good as we had hoped and it arrived quickly and safely. Would be happy to buy from Green Decore again. Thanks
July 17, 2024
Reply from Green Decore
Dear Linda,
Thank you for taking the time to leave us a review! If you have any questions or need assistance, please don't hesitate to reach out to us.
Thank you for choosing Green Decore. We look forward to serving you again in the future!
Warm regards,
Nikhil Gupta
Customer Service
Green Decore
www.greendecore.co.uk
Delivery person was excellent and…
Delivery person was excellent and parcel delivery prompt. Thankyou very much.
July 15, 2024
Very easy ordering process
Very easy ordering process
Great selection of garden rugs
Delivery was quick
Very happy with purchase thank
July 15, 2024
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