Greenfrog Entertainments Limited Reviews 

74
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Have incorrectly charged again, not answering phone, voicemail, messages on Facebook and comments. Now deleting comments on posts. Shame. When I used them 6 months ago, lack of comms and I had no i... See more

Rated 5 out of 5 stars

Outstanding service, fantastic communication from prebooking to packing down after the party. The bouncy castle was perfect and the additional soft play and ride ons are a must have. I had so many p... See more

Company replied

Rated 1 out of 5 stars

I’m really disappointed with the service I received. I booked a bouncy castle for my daughter’s 4th birthday party and spent the entire week leading up to the event chasing a confirmation email. I... See more

Rated 5 out of 5 stars

We had a bit of confusion with payment (our side), but they kept the reservation. On delivery day we realised the error, and the bouncing castle was delivered later then expected. However they allow... See more

Company replied

Company details

  1. Bouncy Castle Hire
  2. Children's Party Service
  3. DJ Service
  4. Entertainer
  5. Mobile Disco
  6. Party Equipment Rental Service

Written by the company

🐸 Greenfrog Entertainments in Mansfield brings you an unbeatable selection of bouncy castles, slides, and combo inflatables to make every celebration a memorable one. 🏰 Since 2016, we’ve worked with leading brands, local authorities, and organisations across the East Midlands—earning repeat business thanks to our experienced and friendly team. Areas We Cover 📍 We are based in Mansfield and proudly offer delivery to Mansfield, Mansfield Woodhouse, Sutton in Ashfield, Kirkby in Ashfield, Forest Town, Edwinstowe, Rainworth, Blidworth, Clipstone, Kings Clipstone, Blidworth Bottoms, Shirebrook, Langwith, Nether Langwith, Cuckney, Hucknall, Ravenshead, Papplewick, Newstead, Linby, and Bilsthorpe. 🎉 Top Quality Bouncy Castles We offer a wide range of inflatable bouncy castles, crafted from high-quality, durable materials to guarantee maximum safety and enjoyment. With vibrant colours and exciting themes, our castles are perfect for kids’ parties, School fairs, Community events and Family fun days 🔒 Safety First – Always At Greenfrog, safety is our top priority. Every bouncy castle undergoes maintenance checks to meet the highest UK safety standards, regular safety inspections and thorough cleaning after each use. You can enjoy your event worry-free knowing that we put safety first. 💷 Affordable Prices with No Hidden Fees We believe great entertainment should be accessible and affordable. With Greenfrog, you're getting top-quality inflatables without the inflated cost. ⏱️ Reliable Delivery & Professional Setup From booking to breakdown, we make the process smooth and stress-free. Our friendly team handles it all—so you can focus on having fun. 🌱 Eco-Friendly Entertainment We’re committed to sustainable and eco-conscious practices like minimising plastic and packaging waste, energy-efficient equipment and recycling and responsible disposal methods. Choosing Greenfrog means choosing fun that doesn’t cost the Earth. 👨‍👩‍👧‍👦 A Trusted, Family-Run Business Greenfrog Entertainments is a family-run company with a passion for creating memorable events. We pride ourselves on a personal, responsive service. You’re not just hiring a bouncy castle—you’re joining the Greenfrog family.


Contact info

2.1

Poor

TrustScore 2 out of 5

74 reviews

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2.1

All reviews

(74)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect!

I was trying to make my son's 4th birthday special at home as we were on lockdown and he couldn't have a party with his friends. I googled bouncy castles near me and Greenfrog popped up.

Booking was straight forward, everything was done online and paid for so no money was handled on the day.

On the day, they turned up at 10am, set everything up and was back at 6pm to pick it up. Everything was perfect, and my two boys loved the bouncy castle.

The only thing I would say is, it would be nice to know what time the bouncy castle would be dropped off, even if it is via text the night before or something.

I would definitely go with you guys again as everything was hassle free!

Thanks again xx

July 24, 2020
Unprompted review
Greenfrog Entertainments Limited logo

Reply from Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Rated 5 out of 5 stars

Fab Service!

We had a last minute cancellation from another company and contacted Greenfrog from google who delivered us a castle the same morning! The team who came we’re friendly and focused, will be booking again with them soon for my sons birthday!!!

July 12, 2020
Unprompted review
Greenfrog Entertainments Limited logo

Reply from Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Rated 5 out of 5 stars

Excellent service on time and brilliant…

Excellent service on time and brilliant staff very friendly bouncy castle excellent. thankyou made my daughter's birthday that extra special.

June 4, 2020
Unprompted review
Greenfrog Entertainments Limited logo

Reply from Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Rated 5 out of 5 stars

Highly recommended

Highly recommended
And great value for money.
Staff are very pleasant
Will be using again for sure

May 21, 2020
Unprompted review
Greenfrog Entertainments Limited logo

Reply from Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Rated 1 out of 5 stars

Poor, turned up an 1.5 hours late for my daughter’s party

Booking was straightforward however the delivery of the bouncy castle came 1.5 hours late, 1 hour into a 2 hour party for my daughter who was turning 4. It was incredibly stressful and upsetting when I had worked so hard to plan a lovely party for my daughter for the main entertainment for the children not to be there. I was really very disappointed and only got a “yeah sorry we are late”. I will be expecting a refund for 50% for the time that we missed the bouncy castle. Poor, really poor for such a service.

December 23, 2019
Greenfrog Entertainments Limited logo

Reply from Greenfrog Entertainments Limited

Thank you for your feedback. We are very sorry that the bouncy castle arrived late and caused stress on your daughter’s special day. We understand how disappointing this must have been, especially after all your careful planning.

We want to let you know that we now have a new employee dedicated to reviewing past bookings and online feedback to ensure we learn from situations like this and improve our service. Your comments have been shared with them so we can take steps to prevent this from happening in the future.

– The Greenfrog Entertainments Team

Rated 5 out of 5 stars

Great night at Coxmoor Golf Club…

Great night at Coxmoor Golf Club christmas party.Great floofiller dance tunes, and favourite christmas songs to make a memorable occasion.Plus an amazing light show to put the cherry on the cake.Many thanks guys 👍😁

December 17, 2019
Unprompted review
Greenfrog Entertainments Limited logo

Reply from Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Rated 5 out of 5 stars

Great customer service and great value…

Great customer service and great value for money

December 1, 2019
Unprompted review
Greenfrog Entertainments Limited logo

Reply from Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Rated 5 out of 5 stars

Booked a children's disco

Booked a children's disco, it was fantastic, the man was brilliant with all the children, he was early fo set up, ready to go on time for the party, would definitely recommend and will use again

October 7, 2019
Unprompted review
Greenfrog Entertainments Limited logo

Reply from Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Rated 5 out of 5 stars

I decided to give my child's birthday…

I decided to give my child's birthday party contract to them. So they decided to decorate on the theme of Minions. They decorated the place in a very unique and beautiful way. I was very satisfied by their decorations and services. Highly recommendable.

September 2, 2019
Unprompted review
Greenfrog Entertainments Limited logo

Reply from Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Rated 5 out of 5 stars

Great value for money

Great value for money, professional service and look after their repeat customers

August 14, 2019
Unprompted review
Greenfrog Entertainments Limited logo

Reply from Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Rated 5 out of 5 stars

Excellent

Punctual, efficient service to deliver an excellent product.

August 14, 2019
Unprompted review
Greenfrog Entertainments Limited logo

Reply from Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Rated 5 out of 5 stars

UV disco party, 11 year old son

Excellent UV disco party for a joint 11 years old birthday. The kids were thoroughly entertained for the duration of the party and all very much enjoyed it. Great communication from Green Frog, would definitely hire them again.

August 13, 2019
Unprompted review
Greenfrog Entertainments Limited logo

Reply from Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Rated 5 out of 5 stars

Absolutely Fantastic!

Absolutely Fantastic!! Booked a disco for my 30th birthday party. Service was easy to use online for initial booking. I could make my payments online. No need for any fuss. The team on the day were so friendly and helpful. They played exactly what we asked for an were accomodating to our children's entertainment too. I wouldn't hesitate to book them again and would certainly recommend them to friends and family.

August 13, 2019
Unprompted review
Greenfrog Entertainments Limited logo

Reply from Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

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