Ordered a grade A laptop just after Xmas arrived sooner than expected. Laptop was excellent value (over £500) cheaper than anywhere else. Quality was perfect it looked new. Description exactly as stat... See more
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Review summary
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Bought a pretty much mint version of a powerful machine needed for future work purposes. Excellent customer service, replied to my questions even on a Sunday, laptop was sent via DPD by Tuesday @ 9.0... See more
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Exceptionally efficient. As a buyer, I was kept informed at every point of the order/delivery process. The laptop was delivered on time & seems to be (it’s not yet commissioned) as good as... See more
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The laptop arrived precisely as advertised, and in its original packaging (it had never been pre-owned/used). I had trouble with the wifi connection and GreenGreen promptly provided me with adv... See more
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Company details
Written by the company
GreenGreen Store is a UK-based online retailer that offers quality refurbished products at reasonable prices. We are focused on providing our customers with great value, quality products & the service to match.
Contact info
First Floor, 2 Providence Square, ST1 2LQ, Stoke-on-Trent, United Kingdom
- 01782976280
- contact@greengreenstore.co.uk
- greengreenstore.co.uk
4.9
Excellent
320 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service and the laptop looks like…
Great service and the laptop looks like new- very happy.
March 17, 2025
Reply from GreenGreen Store
Hi Patrick
Thank you for your kind feedback. We're glad to hear that you're satisfied with both our service, and the condition of the laptop.
Best regards,
GreenGreenStore Team
First class service
I went for a grade A laptop which arrived quicker than expected. The condition was like new and worked perfectly. Well done.
March 3, 2025
Reply from GreenGreen Store
Hi Nic,
Thank you for your warm feedback. We're glad to hear that your laptop arrived promptly and met your expectations in both condition and performance.
Best regards,
GreenGreenStore Team
Full confidence in these guys
Good clear website and buying experience. Laptop delivered quickly and very well packaged in custom packaging that suggested attention to detail by this company. Laptop seems to work perfectly and certainly warrants its Grade B assessment, with just a few paint chips here and there which is to be expected. Build is clean, ready to make my own.
Very pleased to have bought a refurbished business laptop at a competitive price and would buy from these guys again.
March 13, 2025
Unprompted review
Reply from GreenGreen Store
Thank you for your feedback.
We're glad to hear that your laptop arrived promptly, was well-packaged, and matches its described condition. We appreciate your support and look forward to serving you again.
Best regards,
GreenGreenStore Team
The computer seams perfect
The computer seams amazing!!!!
But it wasn’t so easy to set up…
I am computer phobic, but first got my niece to set up and failed but my brother in law sorted it out…..
Better simple instructions are needed I think… but a lovely reconditioned computer for my son to do Solidworks CAD for his collage course.
Perfect for what we needed!!
February 26, 2025
Reply from GreenGreen Store
Hi Sandra,
Thank you for your order and feedback. We're pleased that the computer is in good cosmetic condition and that your brother-in-law was able to set it up for your son's course.
We apologise for the setup issues you encountered and appreciate your suggestion for simpler instructions. Our printed documentation typically includes the order invoice, safety warnings, and an order note (which includes quick start notes and customer service contact information).
While this is the first instance we've heard about an issue with this order, we're confident in our ability to assist had we heard in the first instance (we're glad to hear that it is running now).
Where needed, our customers can reach us at contact@greengreenstore.co.uk or by phone during office hours. Additionally, we maintain basic support articles on our blog, which some customers find helpful. We're here to assist if needed.
Best regards,
GreenGreenStore Team
Excellent service
Good advice, personal attention to my requirements, speedy delivery. Product as described.
February 5, 2025
Reply from GreenGreen Store
Hi Simon,
Thank you for your positive feedback. We're glad to hear that our team could provide personalised assistance to meet your requirements and that your product arrived promptly and as described. We look forward to serving you again.
Best regards,
GreenGreenStore Team
Reply from GreenGreen Store
Hi Billa,
Thank you for your warm feedback. We’re glad to hear you’re happy with the quality of your laptop. Enjoy your device!
Kind regards,
GreenGreenStore Team
Reply from GreenGreen Store
Hi Nicky,
Thank you for your feedback. We’re glad to hear you’re happy with the laptop and found it good value for money. Enjoy your device!
Kind regards,
GreenGreenStore Team
Z book
My 3rd purchase from GreenGreen store, not had a bad experience yet. Competitively priced 2nd hand, high spec machine, condition was as described.
I recommend.
January 31, 2025
Reply from GreenGreen Store
Hi Phil,
Thank you for choosing us again. We’re glad to hear you’ve had a consistently good experience and that the laptop was as described. We appreciate your recommendation!
Kind regards,
GreenGreenStore Team
Second purchase from GreenGreen
Second purchase from GreenGreen & can't fault the advice or service! Thank you :)
January 29, 2025
We have been using Green Green store…
We have been using Green Green store for a long time to purchase laptops for our staff. Very happy with the products. We have got exactly what we needed/wanted. I have ordered them on Friday and got them delivered on Tuesday. I will definitely recommended to people who wants to buy reliable and affordable products.
January 20, 2025
Reply from GreenGreen Store
Hi Sharmin,
Thank you for your continued support. We’re glad to hear the laptops arrived on time and met your expectations. It’s great to know that choosing refurbished has provided both quality and value for money. We appreciate your recommendation and look forward to assisting you again.
Kind regards,
GreenGreenStore Team
Absolutely excellent experience from…
Absolutely excellent experience from start to end. I was kept informed about my delivery from the DPD tracking number, and the laptop eas like new!
January 20, 2025
Reply from GreenGreen Store
Hi Andy:
Thank you for your warm feedback. We’re glad the laptop arrived promptly and met your expectations. It’s also great to hear the ordering process was smooth and that tracking kept you informed along the way. Enjoy your device!
Kind regards,
GreenGreenStore Team
Great
Laptop came as described they upgraded it for me with no bother.
Will buy from here again.
January 17, 2025
Reply from GreenGreen Store
Hi Ben,
Thank you for your feedback. We’re glad the laptop arrived as described and that the upgrade was handled smoothly. We look forward to serving you again!
Kind regards,
GreenGreenStore Team
Three laptops, great service, great condition
Have recently bought 3 laptops for myself, a family member and a client. Each has been delivered on time, beautifully packed, and in superb condition. Highly recommended.
January 2, 2025
Reply from GreenGreen Store
Thank you for your warm feedback, and for choosing us for multiple purchases.
We're glad to hear you’re pleased with the laptops and our service. Your recommendation means a lot to us.
Kind regards,
GreenGreenStore Team
Lenovo Laptop
Great experience. Laptop delivered quicker than expected over bank holiday and grade B laptop is like new. Very happy up to this point.
December 31, 2024
Reply from GreenGreen Store
Hi Pete,
Thank you for your warm feedback. We're glad your laptop arrived quickly and has met your expectations. Enjoy your device.
Kind regards,
GreenGreenStore Team
Quality and service is top notch !
Fantastic ! I am so happy with my laptop, no issues and great value for money .
Really easy website to order and see what specs are available and condition of the laptop ,full transparency on what you are ordering unlike other companies .
I get the impression they care about what they do and are committed to give a top customer service .
Laptop arrived so fast and ready to use within minutes , I got grade b and it looks and feels brand new , working in perfect order.
I am so pleased I would definitely use this company again and recommend them to others .
Thank you !
December 24, 2024
Fantastic
Fantastic. They helped me with my requests to find the right laptop let me come to the store to try the laptop in advanced with my programs, even put in Windows 10 instead of 11 to help with compatibility issues I was telling them about. They really put the ‘custom’ in customer service
December 19, 2024
Came quick in good quality
Bought a new laptop, grade b. Came near perfect condition (to the untrained eye at least) and runs great
December 23, 2024
Reply from GreenGreen Store
Hi Aria,
Thank you for your helpful feedback. We’re glad to hear that your laptop arrived promptly and has met your expectation.
Kind regards,
GreenGreenStore Team
Product as described
Product (Dell laptop) was as described and fully functional (although I've only had it 5 days!). Delivery was on time, and packaged extremely well.
I was a little wary of ordering from what appears to be a relatively small operation, but the fact they gave a detailed description, including photos, of the exact product you are ordering (unlike the bigger players in the refurbished market) , and also, after doing some research, they seemed very professional and committed to offering great products at affordable prices.
December 20, 2024
Reply from GreenGreen Store
Hi Matthew,
Thank you for your thoughtful feedback and for choosing to order with us. We’re glad to hear the laptop arrived as described and that the product details and photos made the online ordering process straightforward.
Where possible, we aim to include detailed descriptions and photos to give a clearer sense of the item’s condition.
Kind regards,
GreenGreenStore Team
I bought a gaming laptop for my son
I bought a gaming laptop for my son. Arrived quickly and laptop was as decribed.
December 9, 2024
laptop at 45% of retail price; 1 year old; it looks like new!
Excellent way to get high-quality laptops in a more sustainable, eco-friendly and cheaper way when compared with buying a new product.
I bought a refurbished surface laptop studio 2, at about 45% of the retail price. 1 year old. It is in excellent conditions, and I wouldn't know it has been refurbished if someone wouldn't have told me so, as it looks like it could be new.
Great pre-sale service: before buying, I had few questions who were answered within few hours and outside office hours.
Delivered in few days.
December 3, 2024
Reply from GreenGreen Store
Hi Marcello,
Thank you for your thoughtful comments. We’re glad to hear you’re pleased with the laptop and our service. It’s great to know that choosing refurbished worked well for you both in terms of quality and sustainability.
Kind regards,
GreenGreenStore Team
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