Greenlight Reviews 5,850

Has been a great way for my daughter to learn about managing money.

Can’t sign back in to use card

Ordered a personalized card when I opened that account paid for it $10 call about a week after the black card came ask them they told me that it was coming don't worry about it two months went by I never got the card called back and they said oh you that I never ordered it I just closed their account there you go

greenlight has helped my kids value the money that is earned by doing chores and they have been learning how to invest on stocks.

Easy to setup and easy to use This is a way to get money to my son quickly

Very easy to use! Kids love it

THE WORSE CUSTOMER SERVICE EVER! All I wanted to do was update my phone number and bank on my account cause clearly, they don't let you do it yourself on the app which is stupid. When I call the number and request " change of phone number " the machine just says some weird message like " something underscore diana " or something like that. Then when that did not help, I requested to receive a text the agent texts me and tells me to call that they can't assist me... what kind of BS is this? When I tried to change my bank card on the app it's requesting for me to verify by sending money to the account and when I did it declined my card and blocked it from being attached to my GL account but yet money was taken out my bank card from greenlight so how was my card not verified? They stole money from me and still won't let me update my information. I am LIVID and will be seeking legal action.

Greenlight is a terrific app from both a user experience perspective and in terms of making it easy for parents and kids to take care of the kids' finances. With Greenlight, we can easily create different accounts (spending, savings, donations, etc), transfer allowances to our kids' accounts, and even make investments from their accounts. We also appreciated the financial education it provided our kids.

After reviewing many options Greenlight stood out for it's focus on family features, ease of setup, and ongoing management.
I've been using Greenlight for half a year, and extremely impressed with the structure and routine it provides my family. I'm finally able to setup a schedule with chores, and have the kids earn their weekly allowance. The educational videos, along with real life application make this app outstanding.

My daughter loves her Greenlight card. It has empowered her to complete chores, learn about saving and has made her much smarter when it comes to money.

We love how easy the app is to use for us and our daughter. She likes being able to make a plan for earning money when she wants to buy something.

It helps my daughter stay focus on school work.

Great and easy to use

My GL experiences are great especially when them last minute calls come through from my grandkids the money be on the spot transfer.

Not worth the hassle. Very well designed to ensure you can ever downgrade the already ripoff price plan, you can't really get a custom card, everything is s fee. The goal is to get your kid hooked so you can't cancel. They have a "help center" that is a chatbot that offers n help. Just get a reg card, these guys are deceitful and deceptive I will not spend the rest of my day trying to undo the hooks this scam card has made into my bank account. Thanks for a giant waste of time that YOU WILL REGRET if you make the mistake of getting green light.

I have used both GoHenry and Greenlight. I started with GoHenry but switched to Greenlight b/c I live in the US. I am giving Greenlight a negative review because their customer service is lacking. This tends to be a problem with a few services oriented towards children (e.g., GABB phones). It was difficult for me to get reliable and accurate responses to questions. I sometimes waited 48 hours for a response.
I often got a response that was "canned," and it appeared the responder did not even read the e-mail but just hit the canned reply button.
It is very difficult to contact any human being live and they are overseas and are generally not empowered to help you but can send a message and someone will "look into it" and then you do not hear back...
Furthermore, I found the constantly increasing prices from 3.99 to 9.99 in 18 months to be excessive. There is no way that this service is worth $10/month per account. Another irritating points is that I had just been charged the monthly fee (sticker shock) and decided to close the accounts that same day. The 100% plus price hike since I signed up finished for me - especially as there were still basic things I could not do with the app. I closed the account, I am still waiting for the money to come back to my bank account days later...I also asked for a refund of the recent monthly fee as I was not going to use the cards for that month given the cancellation. Nope - if you cancel and they have debited your account already, you are SOL and they keep your monthly fee even at beginning of month - no offer of even a partial rebate. I CANNOT even download the history from my account to contradict their claims that there was activity on my kids accounts and you must cancel your account to get your money back. I e-mailed multiple times and got the same canned reply which never addressed my actual request to be refunded the monthly charge. The CS just replied my balance in the account will be refunded in time. They refused to credit me any of the $20 monthly fee that had just hit my bank account, keeping it despite cancellation and not using the cards this month. They claimed my kids had activity on the account, thus the full charge. Unfortunately, my kids hardly used their cards as the cards were turned down ALOT (another reason I am going with a major bank) so we found them unreliable (Goodwill even rejected the card of my thrifting teenager). There are so many fintech and trad bank options nowadays - free ones too with the major banks for your kids....this was a "good" concept and can work for elementary school-aged kids and maybe even tweens but the service is overpriced, bad customer service (& customer service culture) and it lacks key services (why is it so hard to deposit a check that someone has made out to the child!). I am a PE/VC investor in fintechs and I struggle to see how mainstream America will want to pay $9.99 for this service when money-conscious families would rather save the $72/yr (bare bones), $120 (mid) or $180 (high) per card. Need to rethink the pricing model and product market fit for your audience or partner to deliver at a lower cost or add more functionality. Also, please do not make us parents/guardians do everything on the App - please have your website be interactive - there are some of us with the money who prefer laptops over phones at times.

Trustworthy and easy to use for kids and parents… this app allows you to monitor spending while allowing independence for our young kids.this app allows you to have family and friends gift to you kid without having to reveal sensitive information.

They keep closing my account, my kids were out of town twice with no money because they keep freezing my account. Every time I call in nobody can help over the phone, so I don’t know why they even have a phone. It feels like every week or month it’s something different.

Green light card is so amazing! It really has been a game changer for our family. Transferring money to our kids has never been so easy until now. Thank you green light card!