Fabulous company who always provide high quality food at affordable prices especially through subscriptions. My dog loves the food and where she was constantly itchy and scratching herself when she wa... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Green Pantry, Trusted Natural Nutrition; Our Story:
In 2008, the unique dog food brand Green Pantry was launched. It sets itself apart from other complete dog foods by elevating the concept and benefits of natural nutrition for dogs to a whole new level. This accomplishment was mainly due to Keith Allison's expertise, who extensively researched the advantages of natural and herbal ingredients for dogs. Keith also identified that the premium quality of all components used was paramount to ensure the highest possible levels of natural nutrition retention. Along with the Green Pantry team, they carefully addressed factors affecting a dog's overall well-being, such as harmful chemicals and subpar ingredients commonly found in dog food and products. Their dedication resulted in a natural dog food offering notable health benefits, visibly enhancing the well-being of dogs that consume it. Our Mission Our mission is to, day by day, share in the joy of helping your pet lead their best life through the benefits of high-quality and trusted natural nutrition. Green Pantry is committed to providing pets with a healthy and natural alternative to traditional pet food products. Our focus is on deriving the best quality nutrition from nature's pantry, which is why we always use natural ingredients wherever possible. By sourcing only the highest-quality natural ingredients, we can ensure that pets receive the goodness they need to live happy and healthy lives.Our Vision
To become the UK's most trusted independent partner for pet nutrition, trusted by pet parents and pets alike.Our Sustainability Promise
Sustainable pet food is, quite rightly, a real buzzword currently. Nearly all brands of dog food and pet food in the UK will claim to be sustainable. And yet, many are still made outside of the UK, and even more continue to use plastic packaging. As part of our integrity value, we believe being as kind as possible to the environment is not open to debate.• Locally Made
Food miles generate nearly 20% of all CO2 emissions that come from food (European Commission 2023). Sadly, Pet food is a significant player in this. It may surprise you, but many of our 'British' pet food suppliers have their products made overseas, mainly in mainland Europe but sometimes even further afield. At Green Pantry, we are committed to keeping our food miles as low as possible, which is why all of our products are produced at home in the UK• Paper Packaging
We think this one's a bit of a no-brainer. All our products come in paper-based and 100% fully recyclable packaging.• Sourced with Care
Not only does carefully selecting the highest quality ingredients allow us to provide top-notch nutrition, but it also allows us to work with top-quality suppliers who care about sustainability and animal welfare. For example, every time you think your perfect (or maybe not so perfect 😊 ) dog deserves a little reward with one of Green Pantry's natural treats, you can go ahead safe in the knowledge the meat comes from a red tractor-approved farm and the fish is from an MSC-accredited source. So go on, take the Green Road with Green Pantry. Not only are you giving your best four-legged friend the best life, but you are also taking care of the planet.
Written by the company
Brick Barn, Wallington Hann, PE33 0EP, King's Lynn, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My 3 cats love your dry cat biscuits, eating a bowl and a half daily.
The order arrived promptly, well packaged and ready for immediate consumption, I can’t fault your customer service, thank you.
Always best service and my dogs love green pantry food 😋
Very good company to buy from easy to order easy to pay and fast delivery what more could you want
I would recommend to anyone and will use them again
Thank you for a great service well done.
I’ve been using this product for my diabetic dog for over two years. It took some time and research to find suitable food that had quality ingredients, was low in fat and contained good carbohydrates. My recent order needed customer service input and the service was first class, with the product delivered promptly the following day. Excellent and such a relief to have such good communication and response times. Thank you so much
We are always happy with products from Green Pantry and delivery is always quick.
Communication with Green Pantry is very good.
Perfect. My boy enjoys his trout and salmon 😋 . There customer service is brilliant and I highly recommend their food.
Always great service. Easy to navigate website. Great quality dog food. Ordered and posted same day with next day delivery as standard postal price. Great delivery communication, delivery options and times which I find so convenient. Thankyou.
Always speedy service
Always quality food that the dogs love
Keep doing what you’re doing!
My dog has been on Green Pantry for about 8 years now, and touch wood, she is as fit as a fiddle! She has a sensitive tum, and used to be on the Trout kibble, but now she’s reached middle age and is susceptible to a widening girth, I have put her onto the White fish kibble, which she loves equally. I normally buy large bags from a pet shop, as I like to support local independent retailers, but this time I decided to buy two of the large bags, so ordered them directly from Green Pantry. It was very easy, and the delivery was not only free, but also very fast.
My puppy loves this food and her coat is super shiny.
Whenever I place an order delivery is very quick, would definitely recommend
Sadly, because I love the food I choose for my dog, I can only give this score because my order wasn’t correct. I hope the confusion can be sorted out for next month.
Thank you &🤞
I needed to adjust my subscription order and it was done with no fuss or difficulty
Always offer fantastic and knowledgeable advice over the phone regarding dog food options. Super accommodating and helpful. Our dog loves the food too!
Not only is Green Pantry food the best quality for my Cocker Spaniels but the customer service I’ve experienced over the past years has been fabulous!
Always a first class service with top quality goods at a reasonable price.
Very friendly service, fast response when changes are required and things turn up quickly.
I have used this company for around 2 years and can highly recommend them. They deliver on time and if you have any queries you can call them and speak to someone (not a bot) who usually is able to resolve any issues. My 2 cocker spaniels love this food and I am happy to be feeding them with a good quality dog food.
Fabulous service speedy delivery and Fred loves his new food would definitely recommend!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.