red board. need air vale repaired warrant 5 years had board 2 years. paid $ 951.00 dollars. contact sales person said i would have to contact red board company. trying for a month. can not find a ph... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
red board. need air vale repaired warrant 5 years had board 2 years. paid $ 951.00 dollars. contact sales person said i would have to contact red board company. trying for a month. can not find a ph... See more
Company replied
Product was ok, however the shipping policy and COST was absolutely redicilous ... $35 dollars for a tiny part and $17 to ship ... never again !!
Company replied
I was waiting for my paddle ans I received a message saying that it was not in the stock anymore. So I had to do wait again.
Company replied
The merchandise I purchased was not as I expected.
Company replied
First and foremost we are active stand up paddlers and we ship SUP gear worldwide. Whether you are paddling on a lake, cruising down a river or slaying massive waves, we have what you need.
Miami, FL, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love the product, appreciate the military discount, and also appreciate quick delivery! You guys are 2 for 2 on delivering great products with great customer service.
Excellent customer service. Great product.
Arrived on time. Protected my SUP paddle for traveling
I ordered a Red Paddle Co 9’8 Ride paddle board. Spoke to Julian at Green Water Sports. He was easy to deal with and seemed knowledgeable about the product and accessories I ordered with it. Email confirmation was instant after we hung up. Shipping info was the next day and it arrived exactly when he said it would. Would not hesitate to buy from them again. And I’m happy with the Red Paddle board. I think I made a good choice. Thanks.
I live in Brazil and I spent a few days in California on vacation.
Julian did a fabulous job to delivered my order at the perfect time. I would like to say that customer service and attention are great at Green Walter Sports.
All my friends in Brazil will do their shopping at Green Walter Sports. Congratulations! One of the best store I've ever bought.
Ordered a Starboard 12'6" Deluxe inflatable board.
The board was delivery as promised. Everything that I ordered
was included in the package. I have not taken the board out yet. Was under the weather when it arrived. Soon though! Live in Vegas, Lake Mead is good all year around and the Ocean is only 289 miles away in CA. Staff did a great job.
Thank You
Julian has always been helpful and I have also given them short timelines twice to get the equipment I need for my trips and they make sure to follow through.
Talk to Julian on the phone about securing my inflatable sup order and making sure I was going to arrive on time for our Costa Rica trip and he was so helpful he actually had a distribution warehouse out on the West Coast which could get me the board in 2 days like I needed excellent job guys I will always come to you for my sup supplies 🤙🏼🤙🏼🤙🏼
Immediate shipment, as described. Good to deal with
Excellent shipping times and communication, outstanding resolution to a very minor shipping damage issue on Fedex's part.
Julian provided prompt replies to emails, within minutes, and was most helpful in making my selection of a Starboard inflatable Wide Point 10'5"x 32" board. The transaction was carried out smoothly via WhatsApp and the board was delivered within the period specified. Everything was perfect.
Great customer service. Julian returned my phone call and helped with all my questions about a potential purchase despite him paying for the international charges. I've bought from Green Water before and will again.
Product was ok, however the shipping policy and COST was absolutely redicilous ... $35 dollars for a tiny part and $17 to ship ... never again !!

Reply from Green Water Sports
Everything ok, I revived all items in time as you promised. 👍 Congrats!!
FedEx delivered the package in a wrong address, finally I got it, but the problem was fedex, not you.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.