red board. need air vale repaired warrant 5 years had board 2 years. paid $ 951.00 dollars. contact sales person said i would have to contact red board company. trying for a month. can not find a ph... See more
Company replied
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See what reviewers are saying
Product was ok, however the shipping policy and COST was absolutely redicilous ... $35 dollars for a tiny part and $17 to ship ... never again !!
Company replied
I was waiting for my paddle ans I received a message saying that it was not in the stock anymore. So I had to do wait again.
Company replied
The merchandise I purchased was not as I expected.
Company replied
Company details
Information provided by various external sources
First and foremost we are active stand up paddlers and we ship SUP gear worldwide. Whether you are paddling on a lake, cruising down a river or slaying massive waves, we have what you need.
Contact info
Miami, FL, United States
- 1-888-252-4983
- info@greenwatersports.com
- greenwatersports.com
1.4
Bad
204 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great recommendation and customer service
Great recommendation and customer service on a SUP board with competitive pricing.
May 30, 2018
Unprompted review
I got exactly what I ordered at a great…
I got exactly what I ordered at a great price in record time ...good guys
May 15, 2018
Unprompted review
Great service
Great service. Items ordered were received as described and on time.
May 15, 2018
Unprompted review
Knowledgeable and fast
Knowledgeable and fast, competitive prices. Free shipping. Who could ask for more? Questions are answered lickety split.
May 5, 2018
Unprompted review
Exceeded Expectations
A great retailer. I had questions about which inflatable SUP to buy and the folks at Green Water Sports provided me with lengthy and detailed suggestions, which were incredibly helpful to my buying decision. Purchasing process was easily and the items were delivered very fast. On top of this, pricing was great. Exceeded my expectations.
April 30, 2018
Unprompted review
Fantastic!
Fantastic, thanks so much! Julian was very helpful and flexible, a pleasure to work with. Definitely my go-to for anything water sports.
April 23, 2018
Unprompted review
Immediate response and good advice on…
Immediate response and good advice on what to choose helped for a quick shopping experience and very fast delivery. Excellent service!
April 23, 2018
Unprompted review
Opinion
Fantastic experience! Great customer service, and I received my board the next day.
April 20, 2018
Unprompted review
Fast processing
Fast processing, fast delivery, excellent product. Will recommend
April 20, 2018
Unprompted review
Fabulous customer service
Fabulous customer service. Prompt helpful an Julian is the best especially helping out with problems.
March 3, 2018
Unprompted review
The merchandise I purchased was not as I expected
The merchandise I purchased was not as I expected.
February 26, 2018
Unprompted review
Reply from Green Water Sports
Hi JC, we strive to please all customers. Please get in contact with us so we can better understand how the items were not as expected. 1-888-252-4983. Thank you, Julian
Great product offerings and excellently…
Great product offerings and excellently responsive and knowledgeable customer service. Thank you!
February 23, 2018
Unprompted review
Good communication with the owner and …
Good communication with the owner and he delivered what I wanted in a timely manner. The product was well packaged and looks to be of high quality at a fare price.
Thanks!
November 4, 2017
Unprompted review
Fast
Fast, Accurate, great product. They even answered an email question I had at 6am.
October 13, 2017
Unprompted review
A great price on my board, and even Hurrican Irma did not stop them from shipping promptly.
Great communication from Julian, prompt shipping, and even worked with me to provide some parts I needed for an older paddleboard as well. They provided all this even while Hurrican Irma was coming ashore. Great job. Thanks. Would work with them again.
September 27, 2017
Unprompted review
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