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Rated 5 out of 5 stars

The shop is super reliable. We bought a bed frame at a good price. The customer service was very helpful finding my parcel. Recommend them.

Rated 5 out of 5 stars

Through Griffin Retail I ordered a VidaXL product for my garden. This product was defective and griffinshops.nl saw to it that I received a new one within two or three days. This was also defective... See more

Rated 5 out of 5 stars

Very good service! One of the glass panels on the door I ordered was broken- I reached out via WhatsApp, within an hour they confirmed that they are working on it with the shipper and I had a new tra... See more

Rated 2 out of 5 stars

More than one week after ordering the product I still don't have it. It had been presented when I was out and since now it's impossible to get it re-delivered. Delivery company do not answer on th... See more

Company replied

Company details

  1. Tourist Information Center

Written by the company

At Holidaroo, we believe that travel should be effortless, inspiring, and unforgettable. We created Holidaroo to help you discover the world in a smarter way — with carefully curated travel guides designed to save you time and elevate your experience. Whether you're dreaming of a tropical escape, a luxury getaway, or a hidden gem off the beaten path, we’ve done the research so you don’t have to. Our digital guides combine insider tips, handpicked accommodations, and unique experiences to help you plan your perfect trip with confidence. No endless searching, no overwhelm — just clear, high-quality recommendations tailored to modern travelers. Holidaroo is for those who value their time, love discovering beautiful destinations, and want to make every trip truly special.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 2 out of 5 stars

Communication is non-existent

Communication is non-existent. Very bad !

December 6, 2021
Holidaroo logo

Reply from Holidaroo

Dear Felix,

Thank you for your review. We are not sure what you exactly mean. You have placed the order on 28-11-2021 and we have sent you the track & trace details on 29-11-2021. The order has been delivered on 02-12-2021 at your neighbours address, as shown on the track & trace.

We will contact you to see what the exact issue is.

Kind regards,
Team Griffin

Rated 4 out of 5 stars

Delivery not fast...chairs from…

Delivery not fast...chairs from VidaXl...

August 11, 2021
Unprompted review
Holidaroo logo

Reply from Holidaroo

Dear Ed,

Thank you for your review. We are sorry if the delivery time was not as expected. We have shipped your order within 1 working day and delivery within 3 working days, so we believe we have delivered within the delivery timeframe as communicated on our webshop.

The chairs you have purchased are indeed from VidaXL, as we are an official dealer for their brand.

Thank you for your purchase and we hope to see you back soon!

Kind regards,
Team Griffin

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