Grocerykingdom Reviews 106

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Awful - zero communication, item ordered 10 days ago with express shipping and lost in the Evri abyss. All of the emails I send to the company to chase it bounce (reply to order confirmation AND the... See more

Rated 5 out of 5 stars

Fantastic service as always,well packaged. Customer service is the best, they'll phone you if any items have a short date on them in order to give u preference for refund or exchanged item. Friendly d... See more

Rated 5 out of 5 stars

There was an unexpected supply chain issue with an item I ordered. I was impressed that Grocery Kingdom kept me informed in a timely manner about my order and a few days after the initial email called... See more

Rated 3 out of 5 stars

Ordered Monday evening and received Friday, so pretty good. But Evri were the joker in the pack. Said they would deliver it Thursday, then said it was out for delivery, and then cancelled that and sug... See more

3.0

Average

TrustScore 3 out of 5

106 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

great service!

quick and fast delivery,excellent quality & price.great seller,would highly recommend.

November 2, 2022
Unprompted review
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Reply from Grocerykingdom

Thank you for such a positive feedback.

Rated 1 out of 5 stars

Parcel was delivered to the wrong…

Parcel was delivered to the wrong address. Even you were e-mail of the new address and payment was made from the new address. Have not live on were you deliver the parcel for nearly 10yrs. It was embarrassing 😳

October 27, 2022
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Reply from Grocerykingdom

Thanks for sharing your concern. We always try our best to provide fast shipping service precisely.

We'd deliver your parcel on the given shipping address. We got your email for correction after two days; when parcel was already dispatched.

Rated 5 out of 5 stars

Easy transaction and quick delivery

Easy transaction and quick delivery. Wish it had cheaper shipping options.

October 4, 2022
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Reply from Grocerykingdom

Thanks for your honest opinion, we are trying our best to provide fast delivery at lower price.

Rated 5 out of 5 stars

Great service

Great service. Delivered quickly

September 9, 2022
Unprompted review
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Reply from Grocerykingdom

Hi Luc, Thanks for your lovely review.

Rated 5 out of 5 stars

Supberb customer service!!

Supberb customer service!!! Speedy delivery!!! Fantastic value for money even with delivery cost!!! Delighted with my purchase and highly recommend ordering!!!

September 5, 2022
Unprompted review
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Reply from Grocerykingdom

Thanks Kerry,
Our team do best to meet the demand if the customer.

Rated 5 out of 5 stars

The sanitiser gel itself is rather…

The sanitiser gel itself is rather runny and diluted and is not like the ones I used to buy from our local bargain booze shop. They stopped selling the product hence thats why I bought straight from yourselves. It has the same bottle and same packaging and looks but the gel is very runny and doesn't smell the same, this product is the only one that doesn't dry out my skin on my hands. I don't know if you've changed the way the product is made but its just not the same as it was.

March 22, 2022
Unprompted review

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