Awful - zero communication, item ordered 10 days ago with express shipping and lost in the Evri abyss. All of the emails I send to the company to chase it bounce (reply to order confirmation AND the... See more
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See what reviewers are saying
Fantastic service as always,well packaged. Customer service is the best, they'll phone you if any items have a short date on them in order to give u preference for refund or exchanged item. Friendly d... See more
There was an unexpected supply chain issue with an item I ordered. I was impressed that Grocery Kingdom kept me informed in a timely manner about my order and a few days after the initial email called... See more
Ordered Monday evening and received Friday, so pretty good. But Evri were the joker in the pack. Said they would deliver it Thursday, then said it was out for delivery, and then cancelled that and sug... See more
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great service!
quick and fast delivery,excellent quality & price.great seller,would highly recommend.

Reply from Grocerykingdom
Parcel was delivered to the wrong…
Parcel was delivered to the wrong address. Even you were e-mail of the new address and payment was made from the new address. Have not live on were you deliver the parcel for nearly 10yrs. It was embarrassing 😳

Reply from Grocerykingdom
Easy transaction and quick delivery
Easy transaction and quick delivery. Wish it had cheaper shipping options.

Reply from Grocerykingdom
My product came well packaged and all…
My product came well packaged and all in good condition.

Reply from Grocerykingdom
Great service
Great service. Product as described. Great customer service. I would recommend.
Easier to buy from you than struggling to fond a supermarket that had it in stock
I just like using this soap and was cheaper buying it from you

Reply from Grocerykingdom
Supberb customer service!!
Supberb customer service!!! Speedy delivery!!! Fantastic value for money even with delivery cost!!! Delighted with my purchase and highly recommend ordering!!!

Reply from Grocerykingdom
Great service thanks 😊
I ordered 6 cartons of Doritos Stax
I ordered 6 cartons of Doritos Stax, which I love, but have been unable to find in the shops. They arrived when promised, and very well packed.
The sanitiser gel itself is rather…
The sanitiser gel itself is rather runny and diluted and is not like the ones I used to buy from our local bargain booze shop. They stopped selling the product hence thats why I bought straight from yourselves. It has the same bottle and same packaging and looks but the gel is very runny and doesn't smell the same, this product is the only one that doesn't dry out my skin on my hands. I don't know if you've changed the way the product is made but its just not the same as it was.
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