Gro - Hair Growth Specialists Reviews 294

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

These people are running a scam. They'll happily take your money but the customer service disappears immediately after. Don't order products from them. The website wouldn't allow me to change postal a... See more

Company replied

Rated 2 out of 5 stars

What was promised in the initial consultation was not the same as in the quote. It is best not to over sell in the then under deliver. Also my initial feedback was requested before I was given the qu... See more

Company replied

Rated 5 out of 5 stars

Journey started with reaching out to Marc From QLD Gro about getting a hair transplant Previously I had a procedure done elsewhere and it wasn’t a success . From day 1 of getting in touc... See more

Rated 3 out of 5 stars

The contact from Gro post surgery has been very limited, I've had some questions and I'm looking forward to my next appointment to check in with the team. It's been a very odd year so I'm sure this is... See more

Company replied

Company details

  1. Specialized Clinic

Written by the company

There isn't a one-size-fits-all solution to hair loss. You may want to stop hair from falling out, restore what you've lost or just keep what you've got healthy. Gro offers all the most effective, scientifically tried and tested hair loss treatments, perfected by our team of experts to deliver leading results. No matter the stage of your hair loss, we can help. As Australia's leaders in hair loss treatment, we have helped thousands of people gro their hair back for good.


Contact info

3.3

Average

TrustScore 3.5 out of 5

294 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Gro Melbourne and DR TJ are awesome!!

Gro Melbourne and DR TJ are awesome!!

I had an extremely thorough and honest consultation with Dr TJ
He was incredibly genuine with his advice which i found really refreshing.
I got all the knowledge I needed to maintain the health of my hair long term.
I would highly recommend gro to anyone who is wanting to prevent hair loss or receive a hair transplant.

September 2, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience. Right from the consultation with Rehan, through to the procedure with Dr Shalina and her wonderful nurse assistants to the end result.

I highly recommend using the gro clinics services if you want to feel surrounded by professionals who take your hair restoration seriously.

Thank you Perth team.

September 2, 2022
Unprompted review
Rated 5 out of 5 stars

A special thanks to Gro Clinics

A special thanks to Dr Alexis, Johnno,
& Marc , they are very friendly and kind. Most importantly they are knowledgeable and go beyond to welcome you to the Gro Family ,WOW they make you feel comfortable …. I highly recommend Gro to all. Think it - do it !! It has changed my life… 🙏

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

Give Gro a Go!

Just reached a week into the transplant process and I’m amazed at the difference already. From meeting with Marc, he was able to explain the process and answer any questions I had. On the day, Dr Ruk, Kim and Emilia we nothing short of fantastic! Even now the support from the team is so warming! I can’t wait to see the outcome in a couple of months! Thank you team for everything!

August 30, 2022
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience with GRO…

I had a wonderful experience with GRO in all aspects. Friendly, knowledgeable people and the best service to suit the client's unique and individual needs. There is a great focus on care and working with each person closely to help them have the best outcome possible.

August 30, 2022
Unprompted review
Rated 5 out of 5 stars

Journey started with reaching out to…

Journey started with reaching out to Marc
From QLD Gro about getting a hair transplant
Previously I had a procedure done elsewhere and it wasn’t a success .
From day 1 of getting in touch with Marc i
Could not recommend highly enough of his
Services.
Answered any questions 24/7 if I needed anything zoom calls after the operation booking in follow ups and all the after care
Procedures .

Dr Ruk who did the operation and his team on the Goldcoast were unbelievable and extremely professional.

Highly recommend.

Will

August 30, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic experience, amazing results.

After many many months of research and blog trawling on procedures and types of transplant I made an appointment at Gro with Rehan.

The consult was great, we discussed everything from the reasoning behind and the solutions available. Rehan knew everything and answered any questions I had but without even trying to sell me the procedure, we ran through pricing and the service, what to expect on the day and the results.

I didn’t commit there and then, wanted to think about it all, Rehan didn’t persue or put pressure on me, which is huge to me so I followed up with a few questions and commuted to the procedure not long after.

About 5 weeks later I was in the clinic ready to go and that place is a professional well oiled machine. The nurse who got me set up and talked me through a few things was incredible, Dr Josh came in and we chatted and discussed our plan, he set himself a ridiculously high target for follicle transplants but there wasn’t a single thing that made me think he wasn’t capable of reaching such a high number. He was an absolute professional and we still had a laugh whilst chatting.

After taking my tablets I went in and met the nurses, we had a chat and got me set up, put some music on and I lay face down whilst the removal procedure started. Dr Josh asked me to let him know if I felt any pain at all or uncomfortable and he could work around that. Everything was so comfortable and easy I fell asleep. Not due to the medication, but because everything was so relaxing and pain free. It was unbelievable.

Lunch and a quick rest was great, Alysha makes the best bagel going, if she wasn’t so good in her current role there’s a successful bagel business out there waiting for her!

Back in and the transplant procedure starts, completely relaxing, the nurses swap in and out to manage fatigue and work seamlessly together. I was lucky enough to have a great team with a special shout-out to Jas and Emma, what an absolutely amazing and professional team they were, wicked sense of humour and just non stop.

For the several hours I lay there it was nothing but a pain free and relaxing experience. All down to the Dr and Nurses that took care of me and worked tirelessly to ensure that I would get an amazing result. Everything was about me, it was like a day spa.

Dr Josh exceeded his ridiculously high target, I was blown away. It wouldn’t have been possible without his work ethic and his team
of amazing nurses.

Rehan promised me a service I didn’t think was possible for the money and boy was I wrong, what seemed expensive to start with was actually a bargain after that experience, not to mention how my head looks 2 weeks later, and more importantly how my hair looks.

If you’re thinking about having this done, get it done. Get it done here. You will not regret it, you will only wonder why you didn’t get it done sooner.

Thank you team at Gro Perth, you’re legends!

August 18, 2022
Unprompted review
Rated 5 out of 5 stars

GRO Clinics - providing a professional and positive hair transplant service

I’ve had a great experience with Russel from the very first consultation until my last check-up. Russel is friendly, understanding and able to tell you all the ins and outs as well as the pros and cons in a clear manner.

Before I went for the surgery, I hesitated slightly as I’m not the kind of guy that would for any type amendments to my body. But damn, I wish I’ve done it sooner!

The surgery executed by Dr. Adam Cho was smooth and quite relaxing, the rooms in which the surgeries are done have TV’s as well for you to enjoy during the surgery.

My results are beyond expectation and have a nice full head of hair again, I really recommend anyone who is doubting to simply schedule a initial consultation with Russel. It is not a big of a step as you may think now.

August 18, 2022
Unprompted review
Rated 5 out of 5 stars

Change your life with Gro

From my first initial contact with Russell at Gro clinics I knew this was the company for my hair transplant. I regret not doing this sooner. I travelled to the Brisbane clinic for my transplant and had the pleasure of Dr Ruk and his team work their magic. I am only 3 weeks post op and have so much more confidence about myself. I also had the pleasure of meeting Marc and Marius who’s YouTube videos I watched before my procedure. I have kept in contact with Marc and he is always happy to answer any questions as are any of the team from gro. The team at Gro make you feel welcome, explain everything from what is required before, during and post transplant. I can not wait to see my results in the coming months. For anyone who is looking to change their life by doing a hair transplant, I highly recommend Gro Clinics.

August 17, 2022
Unprompted review
Rated 5 out of 5 stars

I regret not going to Gro sooner

I regret not going to Gro sooner. Been taking finasteride and other hair treatments for so long with promises made that all my hair would grow back. However after visiting Gro, they don’t beat around the bush, they tell you straight up with 100% honesty what you need to do to get a full head of hair. They help you out if financially with payment plans. The nurses, consultants are all very friendly and are always available! It’s easy to forget that men losing hair are quite vulnerable, Gro understands that and hold your hand all the way through. They try to understand why you want to regrow hair and help you achieve that outcome - this is what I loved. It’s not some cash grab that takes advantage of vulnerable men looking for a quick fix, they actually explain everything and give you the support you need. Never been happier. Thank you!

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

A great result

After watching my hair get thinner and thinner I finally decided to book in to meet with Tim and the team at Gro. After a detailed chat, I decided to go for it. Right through the process the Gro team were first class. They kept me updated with each stage and what to expect. Post surgery I followed their advice and there were no surprises. After 5 months I was amazed at the growth and the natural look of my hair. It has now been 12 months and I couldn’t be happier with the outcome. The nurses were very experienced and friendly. And doctor TJ Tan was fantastic. It would be hard to beat the team at Gro Melbourne in my opinion.

August 9, 2022
Unprompted review
Rated 5 out of 5 stars

Gro Clinic Perth

I recently had a hair transplant at Gro and I received fantastic service throughout my journey. If you are considering a hair transplant, I highly recommend that you speak to Gro Clinic!

August 9, 2022
Unprompted review
Rated 5 out of 5 stars

Hair transplant with Gro Brisbane

Had my initial zoom consult with mark and he was extremely welcoming and informative as well as moved things around to get my surgery in very quickly. He has continued to be very supportive and helpful after surgery and is very quick to respond. (This man deserves a f*ckin* raise😂🙌🏽)
As for the surgery I had dr Alexis and she made the whole experience fantastic. So far super happy with how it’s looking and she could not have made the experience better if she tried. So happy with the outcome. Very Excited to see full results!

August 8, 2022
Unprompted review
Rated 5 out of 5 stars

Great Experience with the GRO Team

I had my Gro Hair Transplant with Dr Ruk at the GoldCoast clinic just a day back, and could not be happier with how it all went.

My initial consultation with Marc (a great person and a big asset to the GRO family) a couple months back was very insightful and he made sure that all my questions were answered. Marc was able to set out the expectations the right way and it was only because of the chat we had and insights he shared, I decided to go ahead with the surgery.

Since then everything from the planning part to till the surgery day was exceptionally well executed. I couldn't have asked for more.

Dr Ruk is a phenomenal surgeon who made sure that the procedure was done with great precision and patience. He is extremely passionate and genuinely wants the best results for his patients. I would consider myself very lucky to get the procedure performed by him.

Mel, Kellie and Anita helped ease the nerves on the day, were also just wonderful people who are passionate about what they do. Kellie is a wonderful person to interact with and I will be seeing her regularly for my post treatment follow up sessions. Thank you so much!

I couldn’t recommend GRO enough to those considering the procedure. Now it’s just time to wait for the results!

August 5, 2022
Unprompted review
Rated 5 out of 5 stars

The cure for hair loss

From start to end, the Gro team are professional and provide an excellent service for hair restoration. The consultation period is tailored to your needs and personal intentions. Throughout the surgery the surgeon and nurses take good care of you, ensuring you are as comfortable as possible. The after care service is excellent with medication provided and thorough information on how to care for yourself at home, with follow up calls to double check. I had two surgeries with over 6000 follicles transplanted and am thoroughly satisfied with the outcome. My new hairline appears natural and has brought me a considerable increase in confidence and rejuvenation. I highly recommend the procedure for anyone facing hair loss. The sooner you get it done the better the outcome will be.

July 27, 2022
Unprompted review

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