Groomhere Reviews 724

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 297 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the product's performance, finding it easy to use, clean, and effective for a close shave. They appreciate the smooth finish and the convenience of features like magnetic heads and long-lasting battery life. Reviewers also frequently commend the customer service, noting quick and helpful responses, and efficient resolution of issues like faulty items or incorrect orders. However, some people were dissatisfied with the product's quality, stating it felt cheap, didn't provide the advertised close shave, or broke after a few months. Delivery service was a significant concern for many, with reports of long delays, lost items, and poor tracking information. Additionally, a minority of customers experienced issues with customer service, citing unhelpful responses, difficulties with refunds, or problems with subscriptions.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product, with some customers highly recommending it, praising... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction, describing products... See more

User experience

People report positive experiences with user experience, highlighting the product's ease of use and... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers reporting excellent and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers expressing frustration over... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered a men’s grooming kit for my husband (didn’t even know there was a women’s version) they sent me the women’s one by accident and told me the only difference between the two kits was clipper... See more

Rated 3 out of 5 stars

The shaver is smart and easy to use, it’s not as good as the videos show, if you go that fast you won’t shave much. The large head isn’t as good as it looks, I need to finish shaving with the muc... See more

Rated 4 out of 5 stars

Initially very angry as it took a month for it to be delivered (ordered 4th december)! BUT it never arrived! Communication with groom was quick and very helpful. Turns out it was yodel messed up groo... See more

Rated 2 out of 5 stars

Saw a product online and decided to give it a go. First I had problems with ordering the thing and then massive problems with the delivery which was postponed many times and no response from the selle... See more



Contact info

3.4

Average

TrustScore 3.5 out of 5

724 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Poor design means its unusable

The central head on the 7 head attachment is so difficult to attach, that most of the time I just don’t bother using it.
It’s been really poorly designed.
Wish I hadn’t wasted my money.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Best shaver I have ever had

Best shaver I have ever had. Does what it says on the box. Good shave, easy to keep clean and charge lasts quite a while. Would defo recommend and also the hygiene plan as good to have regular new heads

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

SUBSCRIBE TO RECEIVE NOTHING

SUBSCRIBE TO RECEIVE NOTHING

I’ve been paying a subscription and not receiving items

You can’t contact groomhere customer service

It’s shocking how they treat you

You do get an email stating product delivery is delayed
Then nothing

They ignore emails requesting refunds or replacement

Don’t be scammed

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

First class

L.
starstarstarstarstar
Very good product and so easy to use and clean due to the magnetic head perfect for people like myself who has a disability and can’t use hands properly also very quick delivery and very responsive to any questions you may have. Shaver is excellent and gives a very very close shave would recommend 1 million percent Also buy from trimpod itself don’t go to amazon because they are cheap copies it says trimpod 3.0 but they are not the real thing I know because I fell into that trap

November 1, 2025
Unprompted review
Rated 3 out of 5 stars

So I got the groom 3.

So I got the groom 3.
Tried today on my legs for first time.
Reason im giving a 3☆ is im not nice & smooth
Really disappointed tbh.
Waste of money really.

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Its a great product I had problems with…

Its a great product I had problems with switching attachments amd had a broken attachment but they were kind enough to replace with a new one. Surprisingly it has a good battery backup and like the digital display which shows the remaining power. It works really well and it does what it says its gentle on sensitive parts unlike my previous trimmer from which I always used to get cuts and nicks but with this thats not the case. I would highly recommend this product to anyone specifically looking for a body grooming trimmer.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

I was prepared to be disappointed but I…

I was prepared to be disappointed but I was more than surprised it’s just perfect. I’m an old fella 70yrs old so getting a good shave let alone decent is hard But this is just the job my face is a smooth as a baby’s Bum plus a few wrinkles this was money well spent it just powers through this old stubble 5 Stars guys

November 6, 2025
Unprompted review
Rated 2 out of 5 stars

Well this product does not live upto…

Well this product does not live upto its name for non snagging on skin, it hacked my bikini area and left me sore painful scratches to my skin that bled. I wouldn't recommend this product to anyone. The shave on legs still feel prickly when finished.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

The Trim pod 2.0 is not just for men…

The Trim pod 2.0 is not just for men but also for women which is nicely package inthe box when it arrives, the use of all the components are easy exchangeable with the main head as well as easy cleaning and the smoothness over your skin when using the products.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Trimpod

Great razor. So gentle on the skin easy to use and clean. Love it. Company brilliant customer service. My order was delivered to a wrong address by delivery driver. I was able to contact company by chat late in the evening, they managed to track the delivery verified it was delivered to wrong address. Sent out another the next day absolutely fantastic!!

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

The shaver needs numerous passes to…

The shaver needs numerous passes to achieve desired effect.

The shaver attachment for body hair is extremely poor, pulls hair and doesn’t make for a nice experience. It’s a very cheap product selling a mid market price. You can get more for money off the shelf at half the price for a better performance,

October 29, 2025
Unprompted review

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