i order 2 days before, Till i didn't get any order confirmation nor any mails regarding my order the orders worst customer services. Now am thinking groovyocottage.com is money looting website, i thin... See more
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See what reviewers are saying
Ordered a Tulip style coffee table from Groovy Home , my experience from beginning to end was fabulous!!! Nothing was too much trouble Kunj whom I dealt with was brilliant and kept me updated frequ... See more
Company replied
Ordered my Noguchi style coffee table and am delighted with product and service from Kunj. Was phoned within 10 minutes of ordering to inform me of delivery time and it was delivered earlier than expe... See more
Company replied
First class service from Kunj who kept me updated all along . Table exceptional quality and was packed with great care and attention I was called and given time frame for delivery, goods did indee... See more
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Company details
Written by the company
Groovy Home has a fantastic range of funky furniture in both modern and retro furniture designs. From Tulip Tables and Ball Chairs to modern Office Furtniture, we provide amazing designs at affordable prices.
Contact info
London, United Kingdom
- +44 20 3137 1344
- sales@groovyhome.co.uk
- groovyhome.co.uk
3.6
Average
66 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great experience with this company from…
Great experience with this company from start for finish. Very responsive with any questions that I had. Really happy with my tulip coffee table. Service was second to none.Thank you Kunj
March 27, 2021
Unprompted review
Perfect as described
Product as described. Great quality looks fab. Excellent customer service
March 12, 2021
Unprompted review
Reply from Groovy Home
Thank you very much for your kind words and sharing your photo of it, we're really impressed at how well it fits and matches!
Take care and all the best :)
Excellent service and communications
Excellent service and communications. Was absolutely surprised by the proactive effort to help which is rare in today’s world.
March 12, 2021
Unprompted review
Amazing quality products and the…
Amazing quality products and the service to match! These guys go above and beyond to make sure you are felt valued. With Groovy homes you aren't just a number you are a valued customer!
Would absolutely recommend Groovy Homes to anyone i the Market looking for some new furniture. Their site is easy to use and the selection of products is fantastic with nice and quick checkout options.
Great effort guys! P.s i might have my eye on that Hampstead Coffee Table!
February 3, 2021
Unprompted review
Reply from Groovy Home
Hey Beth, was lovely receiving your order and keeping contact whilst waiting for it to arrive, despite continued Brexit and COVID related issues, really did appreciate your patience and understanding :)
Thank you for the amazing review and don't let that eye close, will be in touch about it!
GroovyHome
Excellent Trusted Company
really great personal service and followed up with the sofa just as described would totally recommend
February 2, 2021
Unprompted review
Reply from Groovy Home
Thank you so much, now you can work in comfort from home!
Really pleased met your expectations, wishing you all the best for 2021 :)
Fabulous coffee table and excellent…
Fabulous coffee table and excellent value. The customer service was first class. I would highly recommend the company.
January 23, 2021
Unprompted review
Reply from Groovy Home
Thank you :) When we buy online, we know how difficult things can be, if we can make of of that easier, so much the better! Really pleased you're happy with your coffee table and wishing you all the best for 2021
GroovyHome
Great customer service was a real…
Great customer service was a real personal touch, i would highly recommend this online shop as the Barcelona sofa that we received is perfect, the protective wrapping on the item was also great no way we getting a mark on that!! Amazing all round 5 stars
January 15, 2021
Unprompted review
Reply from Groovy Home
Hey dlo thank you very much :)
We know how annoying online help can be; anything we can do, even a little bit better = a happy customer, it's worth it.
Wishing you and loved ones a very safe 2021
Ordered a Tulip style coffee table from…
Ordered a Tulip style coffee table from Groovy Home , my experience from beginning to end was fabulous!!!
Nothing was too much trouble Kunj whom I dealt with was brilliant and kept me updated frequently!
Table looks great and quality is better than expected so I’m a very happy bunny , would definitely recommend Groovy Home .
January 14, 2021
Unprompted review
Reply from Groovy Home
Thank you so much, you were so understanding with the slight delay and absolute pleasure to communicate with :)
I hope the rest of the room ends up looking as good as the table and re-decor goes as smoothly!
Take care and all the best for 2021
Excellent service!
Excellent service!! Really quick delivery. Beautiful product so pleased with it. Really good communication. Would definitely recommend and wouldnt hesitate to purchase from this company again
January 12, 2021
Unprompted review
Reply from Groovy Home
Thank you so much Angela, we're really pleased you're happy with your product and the service :)
All the best for 2021,
GH
Excellent service
Excellent service - delivered ahead of expectations, superb customer service. Highly recommended - thanks guys have a great Christmas
December 18, 2020
Unprompted review
Lavazza Desea Pod Coffee Machine.
I ordered a Lavazza Desea Pod Coffee Maker Machine with ease online on 28th November. However, there was blip with the delivery but the customer services were first class and I received the machine on 8th of December. Meanwhile, I am very happy with the product which was bought at a very competitive price. I would recommend this company.
December 17, 2020
Unprompted review
Reply from Groovy Home
Dear Peter,
Thank you very much for your review and kind words as well as fact you're very happy with the product :)
There was a problem with delivery but with your patience and understanding, we managed to resolve it, it was very much appreciated.
All the best for festive season and New Year ahead
GH
Reply from Groovy Home
Thank you very much, it was an equal pleasure to work with you :)
Have a lovely festive season ahead and all the best for 2021 (whatever that brings!)
GroovyHome
Quality product and first class…
Quality product and first class customer service. My order was delivered quickly. There was an issue with one item which was replaced promptly and without argument. Kunj was very easy to contact, pleasant to deal with and went out of his way to help. Highly recommended.
December 4, 2020
Unprompted review
Great Product and great customer service
Kunj from Groovy Homes was very helpful. Extremely informative and kept me up to date at every stage. The contemporary bowl ornament that I bought looks great and feels good quality too.
November 26, 2020
Unprompted review
This was the first time I had bought…
This was the first time I had bought from Groovy Home. I am very pleased with my bowl and I am equally impressed with the email I received informing me if I had received my item. I will definitely be buying from this site again.
Kind regards, Pam
November 20, 2020
Unprompted review
Reply from Groovy Home
Thank you very much Pam, we aren't like Amazon with next day delivery, we can only try our absolute best with customer service and really put ourselves in our customer's shoes. Reassurance, updates, it's what we would appreciate receiving, so pleased you are happy with service AND product (of course!)
Take care and all the best for next year :)
Groovy Home
Excellent company
Excellent company with excellent customer service. Communication was fantastic from start to finish. The item was delivered on time and suitably packaged to prevent damage in transit. I am over the moon with my purchase. I would highly recommend this company.
October 23, 2020
Unprompted review
Reply from Groovy Home
Thank you for the lovely review and sincere apologies for not reacting sooner! Hope you're still just as impressed with your order and purchase, send a us a wave from the moon if it's COVID free! :)
Wonderful customer service from start…
Wonderful customer service from start to finish! Nothing is too much trouble for this company. Would definitely use again. Thank you!
October 16, 2020
Unprompted review
Reply from Groovy Home
Thank you very much Manda, was a real pleasure to have your order and keeping in touch throughout.
It sounds like your cooking skills might be of interest to Ikea with the amount of self assembly they require! ;) Take care and all the best, GH
Great cushions and customer service
The garden cushions I ordered are great; really good quality for a great price and have now been upgraded for use on our kitchen chairs as they are a perfect fit.
Great customer service, good communications (and real people!) so really happy with the service and product.
October 13, 2020
Unprompted review
Reply from Groovy Home
Hey Chris, was great receiving your order, I'm pleased to hear you received them timely and are very happy with them... at least if there's another lockdown, you'll be comfy whilst indoors! :)
Take care and thanks again
The best customer service I have ever…
The best customer service I have ever experienced. I appreciated the transparency of the whole process and the regular updates. Unfortunately I had to cancel after I had placed the order and even when I was cancelling the customer service was stellar. I truly appreciated how kind and helpful Kunj was throughout.
October 7, 2020
Unprompted review
Reply from Groovy Home
Thank you so much Rita for sharing your experience, sincerely wish you the very best for ahead - been such a tough, unpredictable COVID driven year for everyone.
Equally you were as understanding with the refund delay and a total pleasure to speak and resolve with, take care :)
I placed an order with Kunj had hassle…
I placed an order with Kunj had hassle with delivery no fault with Kunj it was DPD that was the issue. He could not have done enough to help me. He kept in contact with me to let me know what was happening and did so until I received my goods. I would have no hesitation in recommending this company and would defo use again. Customer service was second to none.
Thanks Kunj
September 22, 2020
Unprompted review
Reply from Groovy Home
It was absolutely lovely speaking with you and your understanding of the problems, thank you so much :)
Looking forward to seeing the final light setup and you know if anything is wrong post assembly, I'm here to fix! Thanks again and take care
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