GroundGuards Reviews 

167
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and dedicated staff members who consistently go above and beyond to ensure smooth operations and expert installations on site. Many people highlight the exceptional communication, friendly attitude, and reliable teamwork demonstrated during every step of the project. Consumers also emphasize the strong build quality of the products and the impressive speed of the delivery service. Reviewers note that orders arrive promptly as scheduled, and the helpful office team provides valuable advice when choosing items. Clients appreciate the seamless overall process and express strong confidence in using these reliable services again.

What people talk about most

Staff

Consumers find staff to be positive, professional, and exceptionally hardworking on site. Reviewers... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient, friendly, and... See more

Product

Reviewers mention positive feedback about product quality, describing items as strong, robust, and exactly... See more

Delivery service

People report positive experiences with delivery service, highlighting quick turnaround times and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

very pro active with the work, very professional , went above and beyond for the company , didnt stop through out the day no matter the weather. employees , Luke , Bradley & Paddy also travelled o... See more

Company replied

Rated 5 out of 5 stars

What a pleasure working with Luke and Bradley. Even under pressure they delivered and completed the job. They are both a credit to the company. They work amazingly as a team. They are extremely practi... See more

Company replied

Rated 5 out of 5 stars

Efficient friendly service. Fast turnaround on delivery and brilliant when coming up against me being challenging with requests having never ordered anything like this before. Happy to go above and be... See more

Company replied

Rated 5 out of 5 stars

I would like to commend Luke, Fabian and Mikey for their work on our site. They were responsible for both the installation and dismantling of the track mats and carried out the work professionally and... See more

Company replied


Company details

  1. Construction Equipment Supplier
  2. Building Equipment Hire Service
  3. Equipment Supplier

About GroundGuards

Written by the company

GroundGuards UK are experts in ground protection mats, trackway hire, and temporary access solutions for customers across the UK. For over 20 years, we have supplied ground protection mat hire and sales to the construction, civil engineering, events, utilities, and industrial sectors, helping customers create safe access, protect surfaces, and keep projects running smoothly in all weather conditions. We offer fast delivery, flexible hire or buy options, and expert advice to help you choose the right solution, from pedestrian access mats to heavy-duty trackway for vehicles and machinery.

We pride ourselves on being open, honest, and easy to deal with, and we believe that great service starts with listening to our customers. Customer feedback is incredibly important to us, as it helps us continue to improve and maintain the high standards our customers expect. Our aim is to provide reliable products, helpful support, and a straightforward experience from start to finish.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

167 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(167)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

Temporary road across sports field

Very well managed process from point of order, delivered on time, easy to install and collected on time. Competitively priced too.

August 10, 2022
Unprompted review
GroundGuards logo

Reply from GroundGuards

Thanks for the feedback Stuart!

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