SCAM. They are completely unethical - will take your money but won't provide a service and if you try to return the shoes they won't give you your money back. They claim legal loopholes/bankruptcy etc... See more
Urban Barefootwear
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See what reviewers are saying
Groundies should NOT be selling to the international market. Their return options for non-EU customers are so expensive that it makes the normal online shoe shopping experience (purchase, try on, retu... See more
Seriously, no joke, WORST customer service ever. The reply takes over a week and when they reply it's like they don't even understand what you're saying and just reply something random. I explained my... See more
Really poor quality shoes. Bought the Vegan Off-White Active Men. The tongue didn't stay pulled up. It always slipped down the material bunched up where the toes hinge with the rest of the foot. It ma... See more
Company details
Written by the company
Buy barefoot shoes online! Discover flexible barefoot shoes on groundies.com ✓ Fast shipping via DHL ✓ 30 days right of withdrawal
Contact info
Germany
- groundies.de
People also looked at
I love these shoes!
I love these shoes!! Cheaper the leading brand in the UK, love the design, love the feel, I bought the mens Bern and I love them.. awesome trainers...
Mediocre
I like the design of the shoes, the quality are fine, but the toeboxes arent escpecially wide, and the attachment from the upper to the outsoles is not particularly strong. The 3 year sole warranty is cool thou, but I am not sure if they would really follow that up with every custommer that gets problem with the soles! The custommer service is sometimes rude, doesn`t always follow up trough the chat-support-function or the e-mail. They sometimes lack complete servicemind, and they also lack english language skills.
My impression is that the company itself seems somewhat cynical, but markets itself well, but doesn`t follow up completely when it comes to servicemind and professionalism!
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