Groupon Poland Reviews 2,086

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Whole sale went very well. First I’ve received license key for higher version of software. Unlucky I couldn’t use it due to hardware problems. The salesman offered me then a 365 version key wit... See more

Rated 3 out of 5 stars

This is the company which helping people with their mental health. The specialists are prepared but the one who helped me didn't know much about coaching which I was interested in. There are good spec... See more

Rated 5 out of 5 stars

Everything was handled quickly and without any issues. Highly recommended!!!!!

Rated 5 out of 5 stars

Lots of different offers tailored to my needs, in great prices and nearby my house. The downside is that 99% of the coupons can be used only once in each beauty clinic, which is not always clearly sta... See more

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4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Simply the best experience

Simply the best experience! It was super fun, now I want to join the league of throwing the axe and shirukens. I was born to be a ninja and Siekiery Poznań helped me to realized that. I recommend anybody!

June 26, 2025
Unprompted review
Rated 1 out of 5 stars

Unfortunately, my experience was quite disappointing.

First, the massage itself was extremely light and provided little to no therapeutic benefit. It felt more like a gentle touch than a professional massage.

Second, although the session was advertised as 55 minutes, the actual massage lasted less than 40 minutes. When I inquired, I was told the time included changing clothes and filling out a form—tasks that took less than five minutes, especially since I arrived early.

I’ve had professional massages at other places before, and this one did not meet the same standard. The therapist seemed inexperienced, and the technique lacked confidence and precision.

Additionally, the service is not English-speaker friendly. I had to find a Polish-speaking friend just to book an appointment, which made the process unnecessarily complicated.

Unfortunately, Groupon does not offer a cancellation option for this service, which makes the experience even more frustrating. Based on this visit, I do not plan to use Groupon for similar services again.

In short, it was a waste of time and money. I would not return, and I wouldn’t recommend this place to others.

May 14, 2025
Unprompted review
Groupon Poland logo

Reply from Groupon Poland

Hi,

Thank you for taking the time to share your review with us. We understand how important it is for our customers to have a positive experience, and we are truly sorry that we did not meet your expectations this time.

Your feedback is invaluable, and we assure you it has been well noted. We are committed to using your insights to improve our services and ensure a better experience for you and our future customers. Your comments have been forwarded to the appropriate teams within our organization for further review and action.

For further assistance or require additional assistance, please feel free to contact our customer service team directly at https://www.groupon.pl/faq. They are equipped to address your concerns promptly and efficiently.

Thank you for your understanding and for giving us the opportunity to address this matter. We value your business greatly and hope to have the chance to serve you better in the future.

Regards,

SUNIL K.
Groupon Customer Support

Rated 1 out of 5 stars

after 24 hours I still haven't received…

after 24 hours I still haven't received an email, silence, no software that I purchased

March 11, 2025
Unprompted review
Groupon Poland logo

Reply from Groupon Poland

Hi Marek,

Thanks for your review! We understand how frustrating it must be not to receive the software you purchased and not hearing from us after 24 hours. Please accept my sincere apologies for any inconvenience this has caused.

We strive to provide timely and efficient service, and it seems we've fallen short of that standard. Your feedback is important to us, and we have taken note of your concerns. We will ensure that this information is forwarded to the appropriate channels within our organization for further review and improvement.

To assist you further, we encourage you to reach out to our customer service team directly at https://www.groupon.pl/faq. They will be more than happy to assist you and ensure that your issue is addressed in an efficient and satisfactory manner.

Once again, we apologize for any inconvenience caused, and we appreciate your understanding. We value your business and hope to have the opportunity to serve you better in the future.

Regards,

Farzana Begum. H
Groupon Customer Support

Rated 5 out of 5 stars

Oxford Language Club is definitely one…

Oxford Language Club is definitely one of the best English courses I’ve ever attended! The materials are very well-prepared, and the lessons are engaging and interesting. The instructors are professional, patient, and always ready to help. I especially appreciated the interactive exercises and the personalized approach to each student. Thanks to Oxford Language Club, I not only improved my language skills but also gained confidence in speaking. I highly recommend it to anyone who wants to learn English effectively and enjoyably!

March 5, 2025
Unprompted review
Rated 1 out of 5 stars

The purchased software product is not…

The purchased software product is not suitable for legal use due to the lack of proof of purchase, no response from GROUPON in this matter despite reporting over a month ago, no possibility of getting the money back, the seller also transfers the financial issue to GROUPON.
I STRONGLY ADVISE AGAINST PURCHASING.

December 14, 2024
Unprompted review
Groupon Poland logo

Reply from Groupon Poland

Hi,

Thanks for your review!

Thank you for reaching out and sharing your feedback regarding your recent experience. We sincerely apologize for any disappointment or inconvenience you have faced with the purchased software product.

Your feedback is important to us, and we have taken note of your concerns. We will ensure that this information is forwarded to the appropriate channels within our organization for further review and improvement.

If you require any further assistance or have any additional concerns, we encourage you to reach out to our customer service team directly at https://www.groupon.pl/faq. They will be more than happy to assist you and ensure that your issue is addressed in an efficient and satisfactory manner.

Once again, we apologize for any inconvenience caused, and we appreciate your understanding. We value your business and hope to have the opportunity to serve you better in the future.

Regards,

Subash
Groupon Customer Support

Rated 5 out of 5 stars

A variety of great offers

Lots of different offers tailored to my needs, in great prices and nearby my house. The downside is that 99% of the coupons can be used only once in each beauty clinic, which is not always clearly stated in the notes below the offer.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Very good intense massage

Very good intense massage.
First, a short interview and description of the activities. We rate the whole thing very well. We recommend.

November 15, 2024
Unprompted review

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