Gardener's Cottage is a perfect weekend getaway in beautiful surroundings for peace and quiet. Great location, easy walk to the high Street for dinner or along the river. Great for watching wi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Group Retreats provides large-group high-end accommodation in unique and beautiful country houses. Recognising that large groups often struggle to find appropriate accommodation and that luxury housing for such groups was in short supply, we set out to find the perfect country homes for our customers to enjoy. Our vision is not only to provide your group with a comfortable stay, but to give you an unforgettable experience of staying in a quintessential English country home. You will discover unique settings for a family break, corporate function or a milestone celebration; which you can enjoy in your own way. Typically, our properties are large historic listed buildings with extensive grounds and beautiful gardens. Swimming pools and spas are features in most of our places, along with games rooms packed with snooker, pool and other games. Our properties are generally in quiet, isolated locations, surrounded by countryside – perfect for exploring. At Group Retreats we can help you plan an unforgettable trip.
23 Lower Brook Street, IP4 1AQ, Ipswich, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My party of 20 and I stayed at Alward House Friday 20th-22nd September for my 30th birthday and it was honestly so perfect. The property is massive and we couldn’t even use all of the living rooms! The rooms are all so spacious and it’s a beautiful period property. I would definitely recommend. We made use of the ping pong table and tennis court but didn’t get the opportunity to use the pool due to our own itinerary. The kitchen is also fully stocked with all the utensils you could need. The caretaker, Ross, was also on hand at any time we needed help so that was very much appreciated. The only minor downsides were that because it’s a period property, there aren’t very many ceiling lights, so it gets quite dark inside at night, but in some ways it created a nice ambience. There are also no bins in any of the bathrooms, so you have to carry everything downstairs with you a lot more frequently than you might normally. We had also assumed the pool was in the back garden but it seemed it might be a communal space for other properties as it was at the beginning of the entrance of the drive which was a bit of a walk away. Overall I would definitely recommend, and have done so already!

Reply from Group Retreats
The house provided everything we could have wanted for a birthday party. Lots of comfortable spaces in which to hang out, a fabulous conservatory from which to enjoy the beautiful view - especially delightful when it rained, a great patio with plenty of seating and a sheltered area where my son set up his pizza oven and cooked for 20 people; very comfortable bedrooms with good ensuite provision. Plus a kitchen with almost everything we needed. If you like properly sharp knives or very large bowls or a teapot, bring your own, but otherwise, more than enough crockery, pans, coffee making provision. Was delighted with all the fridges, large sinks and bins for our rubbish, a great oven and hob. 2 huge pans which are ideal for large number cooking. It was all spotlessly clean. Caretaker was very helpful. My main worry with organising my family gathering was, “what if it rains?” Well, it did and we barely noticed because the house was such a great place to hang out, chat, eat, play games. Honestly, I was thrilled.

Reply from Group Retreats
Great place to visit . I had gone with my family everyone enjoyed even the kids were so happy . I had great peace of mind as well from the place .

Reply from Group Retreats
From start to end had a great experience with Group Retreats. Stayed at Caer Beris Manor and would definitely recommend. Lovely sized bedrooms and lots of common spaces to gather with a large group but also has a couple of quiet spaces too. Kitchen was well equipped and more than suitable and we used it to make meals for our large group. Amazing grounds and lots of benches to take in the views and to relax.
On arrival it was great to meet Chris & Nikki who made us feel at home straight away - thank you very much.
Had a slight problem with the EV charger (possibly user error) but Chris & Nikki came to help and sorted it within a very short time. Thanks to the team at Group Retreats.

Reply from Group Retreats
Three generations of family from 1yo to XXyo(!) had a truly memorable time at Milton House.
Group Retreats have been excellent throughout, from booking to arrival instructions to checkout and post stay.
Ross (from Group Retreats) met the first arrivers to ensure access (despite sending the keypad code very clearly so big this was already over and above) and was very helpful and incredibly responsive to all questions, whether dumb or not.
The house itself was perfect for our size group (28). The rooms and beds are great - there were a few younger kids on sofa beds so whilst it does accommodate 30 this does include sofa beds - think we used 3 or 4 in our group.
The pool and hot tub made a huge difference and got plenty of use. The games room is great although we didn’t use that much. We were blessed with good weather so able to sit outside and enjoy the gardens and outdoor space, of which there is plenty.
The house was very well stocked - crockery, cutlery, loads of glasses, dishwasher, washing machine and the small gestures like dishwasher tablets, cloths, washing up liquid, full coffee and tea containers were brilliant. The games room was also stocked with working equipment and the tennis court had tennis balls available (we brought our own but again very nice touch).
The welcome pack was very thoughtful and also made a difference to the whole feeling that this was a quality place and were being treated as valued customers.
Some of us popped out to the local pub (<1mile away) but there was little need to leave the property.
Even after we left, the housekeeping team and Group Retreats were quick to let us know we’d left a jacket and have offered to post it back to us - again great service from a quality company.
Having email and phone numbers and named people is another huge plus - thanks to Rebecca for quick and helpful responses, plus able to give her a call without waiting in a queue for ages.
Overall, a magical stay for the whole family, as it’s very rare all can get together.
Thanks Group Retreats, we hope to be back soon either at Milton House or one of your other properties.

Reply from Group Retreats
We stayed at Fawley Court for 3 nights and we loved every minute of the stay!! Everything was amazing from the size of the rooms to the kitchen amenities! All the bathrooms where of great size and the best part is the heated pool 24 hours! And the hot tub was icing on the cake!!!! We are looking to book again soon. It is the perfect place for a large group, there is games room, massive kitchens, so many living rooms which we couldn’t even use as we were too busy having a blast in the pool! Can’t recommend enough! Amazing property and service was great by groupretreats! Every bedroom had its own unique character and just beautiful.

Reply from Group Retreats
Recently stayed at Caer Beris Manor. First thing that you notice is the well kept grounds on the approach to the Manor. Beautiful building spacious and with furniture to compliment the era,which made it welcoming. Areas fir group sitting and for those wanting a little quite space this was catered for in the layout, rooms are comfortable and spacious. We were a group staying at Caer Beris, kitchen is modern and has all equipment suitable for the stay. Outside enjoy the hot tub and grounds, peaceful sitting next to the river, or wander around the beautiful grounds. Friendly and warm staff. Would definitely recommend booking Caer Beris, we had a brilliant time.

Reply from Group Retreats
Beautiful building, beautiful surroundings, peaceful atmosphere. Lovely welcoming hamper! Everybody who came are raving about the wonderful experience they had. Totally recommend to anyone thinking of staying there. Thank you all staff who were were warm, friendly and welcoming! ☆☆☆☆☆☆☆☆☆☆!!!

Reply from Group Retreats
We stayed at Ashfield Place Farm and it was so beautiful. Family loved it, the kids had such a good time, enjoyed playing in the pool. We had plans to go out and explore the town but we had such a good time, there was no need to go out, the place was massive.
Just wanted to say thank you to the team.

Reply from Group Retreats
At CAER BERIS MANOR there was a wonderful welcome, big unexpected hamper, hundreds of all types of glasses, tea & coffee etc. I honestly couldn’t recommend it more for a family get together of all ages & abilities, in such a comfy and relaxed home, fabulous walks, the staff we met were lovely, we will definitely be going again, can’t wait!
Sherril Kelly.

Reply from Group Retreats
Beautiful house , has everything you need for a family and friends gathering .

Reply from Group Retreats
Another wonderful stay at Abbey House! 4th year in a row and it's like going home. We were so lucky with the weather so mostly spent time around the pool. The big dining room was great for buffet dinner, and the place is so big we lost the kids during a game of hide and seek. Happy memories! Great communication from the Group Retreats team as always.

Reply from Group Retreats
Fantastic venue, in lovely surroundings. Great old style rooms but a modern kitchen to produce a meal or two. Ideal for weddings, family gathering or team building.

Reply from Group Retreats
Thank You so much for
excellent services.
It was great property , ,
They are friendly and accommodating.
I can highly recommend

Reply from Group Retreats
We had a wonderful stay, thank you. The staff were friendly and nothing was too much trouble, extremely accommodating. The grounds were stunning and the house very spacious. The kitchen was well stocked with cleaning materials and the like + we even received a welcome hamper. I would definitely recommend this place for any large gatherings wether they are corporate or family functions + a beautiful place to have a wedding!

Reply from Group Retreats
We had a lovely stay at Caer Beris with our students. The building has a lovely atmosphere and allowed us to unwind and chill as well as learn! The team were super helpful as was Andy the caretaker. Excellent stay.

Reply from Group Retreats
Our recent corporate retreat at Caer Beris Manor was an amazing experience. The venue itself is stunning, with beautiful grounds that provided a welcome escape from the everyday hustle. The staff went above and beyond to ensure our comfort and satisfaction. We highly recommend Caer Beris Manor to any company looking for an inspiring and productive retreat location.

Reply from Group Retreats
Great location
Beautiful grounds
The best team looking after the place 💜

Reply from Group Retreats
We stayed at Timberley farm with gour retreats and what a venue! The place was massive and so clean and tidy, group retreats were amazing to deal with, helping with every query I had and quickly. We had a fabulous time thankyou so much

Reply from Group Retreats
The venue was amazing, highlight was the dungeon bar.

Reply from Group Retreats
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.