Excellent appointment with Kelly who explained exactly what she was doing to remove ear wax. Was able to view inside of my ears before and after far better than the syringing I have had previously. Wo... See more
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Review summary
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Reviews shaping this summary
Really good experience - I couldn’t hear properly and feared I was going deaf. After clear explanation, Kelly took a look into my ears through a microscopic camera and showed me on screen what she cou... See more
I can hear properly again! The service was thorough but still nice and quick, and she made me feel completely relaxed throughout. Everything was explained clearly with no fuss. I’d definitely use them... See more
The microsuction procedure was clearly explained and carried out with no discomfort. It was helpful to see the before and after images of the affected ear canal and lovely to get back to full stereo h... See more
Company details
Written by the company
We are a group of Ears, Nose and Throat (ENT) doctors offering treatment for earwax build-up. Having worked in the region for a number of years we became aware of the growing need for a community earwax service that is easy to access, affordable and backed up by clinical experience. When you have a problem with your ears it can have a big impact on your day to day life and wellbeing. Often the solution is simple. We set up Grove Ear Clinic with the vision of offering a high quality and effective treatment for earwax in a friendly environment.
Contact info
77 Newmarket Road, NR2 2HW, Norwich, United Kingdom
- 01635 575060
- contact@groveearclinic.co.uk
- groveearclinic.co.uk
4.9
Excellent
212 reviews
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First-rate attention to detail
First-rate attention to detail, clear explanation and above all highly satisfactory outcome. Thank you, Nikki
November 15, 2025
Unprompted review
Very professional and friendly.
Very professional and friendly.
Instant relief after blocked ear.
Highly recommended.
November 4, 2025
Excellent experience
Kelly was kind, clear and informative. She talked me through the whole process and gave me suggestions for how to reduce the likelihood of recurring ear infections.
October 27, 2025
Should be your first choice for ear wax removal
Kelly was very understanding of how nervous I was. She spoke to me throughout the procedure and kept asking if I was ok for her to carry on as I had a stubborn bit of wax which took a little longer to budge! I highly recommend the Grove Ear Clinic
November 8, 2025
All my discomfort has gone
All my discomfort has gone! I also learnt a lot about how to prevent infection. The practitioner I saw was lovely.
November 1, 2025
Professional and explained treatment…
Professional and explained treatment very well. Polite & friendly.
October 31, 2025
Unprompted review
I can hear properly again
I can hear properly again! The service was thorough but still nice and quick, and she made me feel completely relaxed throughout. Everything was explained clearly with no fuss. I’d definitely use them again and recommend to others.
October 23, 2025
Super job!
Went from deaf as a post to super sensitive hearing in 15 mins, super job
October 23, 2025
Service was efficient from end to end
Service was efficient from end to end. Kelly was very professional and has been doing this work for a number of years.
October 21, 2025
Very nice and helpful staff full of…
Very nice and helpful staff full of knowledge. Very quick to be seen. Easy enough place to find and park.
September 18, 2025
1 st class service
1 st class service, minor issue, signage is very poor couldn't find the waiting room.
September 22, 2025
Very professional and pleased with the…
Very professional and pleased with the results.
September 22, 2025
Very efficient and professional
September 19, 2025
Ear Wax removal
Niki was excellent Explained the procedure carefully and asked if there were any questions.
Booking is easy and prompt appointment available . No hesitation in recommending the Grove clinic.
September 20, 2025
Unprompted review
My hearing aids were not working as…
My hearing aids were not working as well as they should. Suggested that I get my ears cleaned out. This I did and it made a big difference,
September 8, 2025
Was made to feel relaxed and everything…
Was made to feel relaxed and everything explained thoroughly. Very professional service.
August 26, 2025
very nice treatment room
very nice treatment room. everything explained well. booking system easy, staff very friendly and knowledgeable. out of hours booking but could have done with being in the medical Centre to wait. At the moment you wait outside. Maybe cold in the winter!!
August 15, 2025
Brilliant !
August 26, 2025
Lovely woman
Lovely woman, was brilliant with my little boy. Thank you
August 30, 2025
Unprompted review
Everything was professional from start…
Everything was professional from start to finish. The procedure was explained step by step and was extremely helpful. I was given full advice on going forward.
August 30, 2025
Unprompted review
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