Grove Ear Clinic Reviews 

204
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and ability to clearly explain procedures. Many felt at ease and well-cared for, highlighting the friendly and informative approach of the practitioners throughout their appointments. The service provided is frequently described as efficient, thorough, and highly professional, leading to overwhelmingly satisfactory outcomes. Reviewers often report significantly improved hearing and complete satisfaction with their treatment. The booking system is easy to use, and the overall organization is excellent, making customers eager to recommend the company.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, friendliness, and extensive... See more

Service

Users describe positive interactions with service, highlighting its brilliance, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had the pleasure of meeting Nikki (7th August 2025) for a micro suctioning procedure, and what a fantastic job….thank you Nikki. Nikki spent several minutes explaining clearly what was e... See more

Rated 5 out of 5 stars

Excellent appointment with Kelly who explained exactly what she was doing to remove ear wax. Was able to view inside of my ears before and after far better than the syringing I have had previously. Wo... See more

Rated 5 out of 5 stars

The microsuction procedure was clearly explained and carried out with no discomfort. It was helpful to see the before and after images of the affected ear canal and lovely to get back to full stereo h... See more

Rated 5 out of 5 stars

I was delighted with my ear treatment, I was met by Nikki she was polite and on time for my appointment. The room in which she carried out the appointment was well appointed and clean. Nicking expla... See more


Company details

  1. Otolaryngology Clinic
  2. Audiologist
  3. Local Medical Service

Written by the company

We are a group of Ears, Nose and Throat (ENT) doctors offering treatment for earwax build-up. Having worked in the region for a number of years we became aware of the growing need for a community earwax service that is easy to access, affordable and backed up by clinical experience. When you have a problem with your ears it can have a big impact on your day to day life and wellbeing. Often the solution is simple. We set up Grove Ear Clinic with the vision of offering a high quality and effective treatment for earwax in a friendly environment.


Contact info

4.9

Excellent

TrustScore 5 out of 5

204 reviews

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4.9

All reviews

(204)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

The best ear microsuction

I had an excellent visit to have ear microsuction with Nikki Osborne. She listened to me, explained everything very clearly and let me know as the procedure went on exactly what was happening, and to say if there was any pain or discomfort.

You definitely have to use the ear drops for at least a few days before visiting otherwise it may end up being an uncomfortable or painful experience. This visit was completely pain-free for me because of this.

I also really appreciated Nikki's careful control of the machine throughout. She gave some aftercare advice which I followed and my ears are super clean and my hearing is excellent again. I will be trying to book in the future with Nikki for sure.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

I was so impressed with the service…

I was so impressed with the service from Grove Ear Clinic. From my initial enquiry, which was answered extremely quickly by Rachael, to the appointment with Luky - on a bank holiday Monday, no less.
My 4-year-old son needed earwax removal and Luky put him at ease. She was very professional while also being friendly and approachable. My son had a very positive experience and we are very grateful to have found this clinic.

April 21, 2025
Unprompted review
Rated 5 out of 5 stars

excellent

So easy to make an appointment for the next day. Appointment was on time. Luky was professional, informative and my goal for the appointment was met.

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Cleansing of ear wax

Appointment time was within a few days of booking. Quick and easy cleansing of ear wax with a full and comprehensive explanation of the process before hand and further information and advice during the consultation. I would certainly recommend.

March 28, 2025

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