I recently had the pleasure of meeting Nikki (7th August 2025) for a micro suctioning procedure, and what a fantastic job….thank you Nikki. Nikki spent several minutes explaining clearly what was e... See more
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We are a group of Ears, Nose and Throat (ENT) doctors offering treatment for earwax build-up. Having worked in the region for a number of years we became aware of the growing need for a community earwax service that is easy to access, affordable and backed up by clinical experience. When you have a problem with your ears it can have a big impact on your day to day life and wellbeing. Often the solution is simple. We set up Grove Ear Clinic with the vision of offering a high quality and effective treatment for earwax in a friendly environment.
Contact info
77 Newmarket Road, NR2 2HW, Norwich, United Kingdom
- 01635 575060
- contact@groveearclinic.co.uk
- groveearclinic.co.uk
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Professional service
Absolutely satisfied with 100% professional service. Left with a smile on my face.
The best ear microsuction
I had an excellent visit to have ear microsuction with Nikki Osborne. She listened to me, explained everything very clearly and let me know as the procedure went on exactly what was happening, and to say if there was any pain or discomfort.
You definitely have to use the ear drops for at least a few days before visiting otherwise it may end up being an uncomfortable or painful experience. This visit was completely pain-free for me because of this.
I also really appreciated Nikki's careful control of the machine throughout. She gave some aftercare advice which I followed and my ears are super clean and my hearing is excellent again. I will be trying to book in the future with Nikki for sure.
First class
First class microsuction from Nikki, with clear and excellent clinical advice too.
Fantastic advice and treatment
Fantastic advice and treatment. Thank you so much ☺️
Excellent treatment.
On time appointment, process fully explained by excellent ear specialist.
I was so impressed with the service…
I was so impressed with the service from Grove Ear Clinic. From my initial enquiry, which was answered extremely quickly by Rachael, to the appointment with Luky - on a bank holiday Monday, no less.
My 4-year-old son needed earwax removal and Luky put him at ease. She was very professional while also being friendly and approachable. My son had a very positive experience and we are very grateful to have found this clinic.
Luky was very kind
Luky was very kind, explained everything as she went along.
Friendly, professional, successful
Very friendly and professional, easy to book, successful outcome :-)
Informative practicioner
Informative practicioner who explained what was happenning at each step.
excellent
So easy to make an appointment for the next day. Appointment was on time. Luky was professional, informative and my goal for the appointment was met.
Absolutely excellent in every way
Absolutely excellent in every way. Everything was clearly explained including tips for longer term ear health. The procedure was painless and thorough.
Cleansing of ear wax
Appointment time was within a few days of booking. Quick and easy cleansing of ear wax with a full and comprehensive explanation of the process before hand and further information and advice during the consultation. I would certainly recommend.
Swift booking and excellent service
Swift booking and excellent service. Very impressed, well worth the money
Great rapport built with my 8 year old…
Great rapport built with my 8 year old who was anxious. Painlessly and quickly removed the wax from her ear. Thank you
Very easy to book and excellent service…
Very easy to book and excellent service from well qualified people
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