I have been a regular customer with G Thomas and Sons for a number of years. I have found their delivery service to be invaluable, especially for someone who lives in a rural area. All staff, be they... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered oil as we knew there was to be a shortish ,been over 75 years we needed it mor for hot water than heat as we had other heat in the rooms we used .Date to be delivered was fourteen days away... See more
I always receive good service from you and will not use any other oil company. The next door neighbour tries his best to put blockages in the drivers way but with some help they were removed by... See more
First time customer during the coronavirus lockdown. Very helpful over the phone and easy in setting up an account. Delivery times were far quicker than any competitors in the area and even delive... See more
Company details
Information provided by various external sources
G Thomas & Sons is an established business grown around the local community. Specialising in domestic services, G.Thomas has expanded its commercial customer base throughout the Ammanford area. With an experienced team and a passionate, forward thinking attitude, G.Thomas & Sons promises a fast, efficient, and professional service with local flair on every delivery. Combined with our desire to always put the customer first, we offer a competitive and a unique fuel purchasing experience. So, if you’re looking for a trustworthy heating oil or fuel supplier in the Ammanford area, give us a call today on 01269 592 437 to talk to one of our team.
Contact info
2 Pontardulais Road, Tycroes, SA18 3QD, Ammanford, United Kingdom
- 01269 592437
- ammanford@nwffuels.co.uk
- gthomasandsons.co.uk
4.4
Excellent
207 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good reliable service & helpful staff…
Good reliable service & helpful staff with any questions.
March 3, 2025
I’ve been a regular customer with G
I’ve been a regular customer with G. Thomas and Sons for years. They offer prompt delivery, great service, and excellent value. Both the delivery team and office staff are consistently efficient and friendly. Their app simplifies ordering, and the company’s strong local roots are a real bonus. Highly recommended! ⭐⭐⭐⭐
March 16, 2025
Unprompted review
Great for express delivery…
Used express delivery service as no oil when I moved in. . Reminders and updates were very helpful. Friendly tanker driver. Would recommend.
March 8, 2025
Late delivery
I ordered my oil on line,was given a delivery date it turned up two days late!
March 3, 2025
Great service always
January 7, 2025
Excellent customer service by the…
Excellent customer service by the driver on the day of delivery.
January 8, 2025
Late delivery
Ordered and paid on-line. Delivery stated on or before 28th November.
Phoned on the morning of 30th. had an apology and it would be delivered on Monday 2nd December. No delivery. Called at 4pm and no record of that date delivery. Delivered the next morning.
Not good enough!
November 21, 2024
Ease of ordering also polite staff and…
Ease of ordering also polite staff and delivered when they said they would.
November 1, 2024
Good local company
Good local company
Delivered only one day more than estimated date
Did only put 999 litres in tank though when I had prepaid on website for 1000 litres
October 2, 2024
Very prompt delivery
September 15, 2024
Friendly delivery service on time and…
Friendly delivery service on time and good value thanks 😊
August 24, 2024
No phone call to tell me when delivery…
No phone call to tell me when delivery would happen although it had been promised and they had all the details.then wouldn’t take it through the house.
March 11, 2024
Reply from G. Thomas and Sons
Hi Mrs Moyes,
I'm sorry to hear that you didn't receive notification of delivery and the delivery itself was unsuccessful. Typically, this will be because of the health and safety risk to our staff, customers, and the property.
I would like to investigate this to see whether a delivery notification was attempted and how we can make a successful delivery in the future.
If you can email feedback@gthomasanssons.co.uk with your account number and/or delivery address then I will look into this and get back to you.
Kind regards,
Andy
Simply the best.
January 28, 2024
Excellent service
Really helpful company! Thanks so much for your excellent service 😀 👏 BRAVO
January 19, 2024
Unprompted review
Excellent service as usual and much…
Excellent service as usual and much easier now being able to order online
November 29, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.