I have been a regular customer with G Thomas and Sons for a number of years. I have found their delivery service to be invaluable, especially for someone who lives in a rural area. All staff, be they... See more
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I ordered oil as we knew there was to be a shortish ,been over 75 years we needed it mor for hot water than heat as we had other heat in the rooms we used .Date to be delivered was fourteen days away... See more
I always receive good service from you and will not use any other oil company. The next door neighbour tries his best to put blockages in the drivers way but with some help they were removed by... See more
First time customer during the coronavirus lockdown. Very helpful over the phone and easy in setting up an account. Delivery times were far quicker than any competitors in the area and even delive... See more
Company details
Information provided by various external sources
G Thomas & Sons is an established business grown around the local community. Specialising in domestic services, G.Thomas has expanded its commercial customer base throughout the Ammanford area. With an experienced team and a passionate, forward thinking attitude, G.Thomas & Sons promises a fast, efficient, and professional service with local flair on every delivery. Combined with our desire to always put the customer first, we offer a competitive and a unique fuel purchasing experience. So, if you’re looking for a trustworthy heating oil or fuel supplier in the Ammanford area, give us a call today on 01269 592 437 to talk to one of our team.
Contact info
2 Pontardulais Road, Tycroes, SA18 3QD, Ammanford, United Kingdom
- 01269 592437
- ammanford@nwffuels.co.uk
- gthomasandsons.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great company
Delivered oil 2 weeks earlier than delivery date. Took my order when my usual supplier said they were so busy they weren’t delivering in my area.
Delivery was fast- ordering easy.
Great quality of goods and service and…
Great quality of goods and service and the offers are tremendous value.
Lovely service and even came earlier…
Lovely service and even came earlier than expected. Will use again.
Delivery as promised
Delivery as promised. Driver pleasant and helpful. He carried out delivery instructions as asked.
Happy with the service
At a time when I couldn't seem to get old from anyone, I tried G Thomas and Sons and not only got the oil but got it earlier than promised as well. The only thing that put a downer on it is the current price of oil.
Just to say thank you
I ordered oil as we knew there was to be a shortish ,been over 75 years we needed it mor for hot water than heat as we had other heat in the rooms we used .Date to be delivered was fourteen days away but we only waited less than one week we were so grateful we can’t thank you all enough
Speedy delivery and didnt cancel the…
Speedy delivery and didnt cancel the order like others
Excellent service during difficult times
Thank you for my delivery of oil…
Thank you for my delivery of oil knowing what's going on I was quite worried that we wouldn't receive my order it was a few days late but quite understandable.
Thank you
Mary
I requested a delivery one week ago…
I requested a delivery one week ago only to be told there was a 3 WEEK delivery date delay, this was blamed on lack of drivers? I phoned again after one week only to get the same answer and they would phone me the day before delivery to agree on the price per Lt when I asked for a possible date of phone call I was told they did not know. I have been customer of this company for about 30 years so is this anyway to treat loyal customers I think Not!!!

Reply from G. Thomas and Sons
still waiting for delivery 5 days later…
still waiting for delivery 5 days later after paying the premium price for the order to be delivered by a certain date

Reply from G. Thomas and Sons
Poor service.
Ordered oil through boiler juice.com for G.Thomas and son to deliver “on or before 12th October” It is now the 14th of October and we’ve still not had a delivery(ordered and paid for on 28th September) I phoned yesterday and was told they only have one driver and would deliver today. I phoned today at 16:15 to be told again that only one driver available but was due to be delivered today(blame put onto boilerjuice for not informing us of this) was told delivery driver worked until 19:00-it’s now 19:30....still no oil.

Reply from G. Thomas and Sons
good efficient service
Very friendly and helpful
Oil arrived quickly and at a good price
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